CSR

Honda · NHTSA safety record

2025 Honda Pilot

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

180

Complaints

10

Crashes

0

Fires

7

Injuries

0

Deaths

Owners of the 2025 Honda Pilot have filed 180 safety complaints with NHTSA between June 2024 and August 2026. The most complained-about system is forward collision avoidance, named in 51 of them (28%). The typical failure was reported at 8,000 miles, the median across the 22 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (4)

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

25V391000 · June 12, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."
The risk
A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.
The remedy
Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.

Honda (American Honda Motor Co.) · up to 259,033 vehicles across all model years covered

SEAT BELTS:REAR/OTHER

25V056000 · February 5, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
A non-functioning seat belt cannot properly restrain the seat occupant, increasing the risk of injury during a crash.
The remedy
Dealers will inspect and repair the seat belt routing as necessary, free of charge. Owner notification letters were mailed March 24, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is ZL4.

Honda (American Honda Motor Co.) · up to 1,494 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

25V031000 · January 23, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
The risk
An engine stall or loss of power can increase the risk of a crash or injury.
The remedy
Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

Honda (American Honda Motor Co.) · up to 294,612 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

24V900000 · November 27, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

Honda (American Honda Motor Co.) · up to 205,760 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

No Restart After Auto Start/Stop Engages

EA25004

Still open engineering analysis · opened March 26, 2025

the engine and its cooling

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 180.

FORWARD COLLISION AVOIDANCE 51 28%
ELECTRICAL SYSTEM 40 22%
STEERING 35 19%
SERVICE BRAKES 29 16%
ENGINE 28 16%
POWER TRAIN 20 11%
UNKNOWN OR OTHER 19 11%
VEHICLE SPEED CONTROL 15 8%
LANE DEPARTURE 14 8%
FUEL/PROPULSION SYSTEM 12 7%
VISIBILITY/WIPER 10 6%
SEAT BELTS 9 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 86.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed

I just drove into a parking lot at First United Methodist Church parking lot. [XXX] ng a parking space very near. Driving into the space, applying brakes like I’ve done for the last 12/13 years….the car would not stop. I applied the brakes fully down to the floor( which I’ve never had to ever do at any time) the car kept going..rolling on. My husband the passenger told me” STOP”. I did stop. I was applying the brakes as soon as approaching the parking space. The car kept on going as I said. No warning like” brake hold” which has worked another other time when getting according to this cars brain..it would show some kind of warning. It did not. No sound, no nothing to brake the car. It

NHTSA complaint 11729020, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed

On April 2nd, 2026. I was driving this car into a parking space. I had to be going 5 mph. Or slower. Probably even slower. Pulling in.. I applied the brakes of course. The car wouldn’t stop. My husband/passenger told me to STOP. I did stop. This car kept rolling and crashed/smashed/ hit the brick red building in front of us. No brake hold was displayed.. no nothing. No brake stop. Nooooo nothing. The car wouldn’t stop. I never in my life have ever experienced this.

NHTSA complaint 11729504. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

1 injured · crash · towed · 10,000 miles

The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.

NHTSA complaint 11735895. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed

This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this

NHTSA complaint 11737702, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
during a routine trip thru the [XXX]/[XXX] section of [XXX] our 2025 Honda Pilot suddenly lost power steering capability, we could hardly control the vehicle and had to manage an exist to a side street. We received a message on the dash board of a lost of power steering assistance and to notify the dealer. We shut the car off, restarted and gained control of the vehicle less the lane departure feature. At this time we made an appointment with Fred Beans in Abington for service, we have lost confidence in the vehicles safety after this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11757250. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own

NHTSA complaint 11756979. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Message Emissions System Problem – Avoid Heavy Acceleration and High Speed. See Dealer. Car has been dropped off at dealer on 7/12/26 and has still yet to be returned. Dealer stated they contacted Honda corporate and they need to take the engine apart and submitt photos

NHTSA complaint 11756431. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I am writing to formally report a potential safety-related defect involving the front windshield of my 2025 Honda Pilot. The windshield has demonstrated what I believe to be an abnormal susceptibility to cracking and chipping under what appear to be normal driving conditions, including ordinary interstate highway travel. The damage has occurred from relatively minor road debris and/or without a significant impact that would reasonably explain the severity or rapid progression of the cracking. I contacted Honda regarding this issue and requested assistance with the windshield repair/replacement as well as further investigation into whether there may be a defect involving the windshield

NHTSA complaint 11756542, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The steering wheel became extremely difficult for my husband to turn. Power steering went out on my 2025 Honda Pilot Trailsport. Numerous warnings were then displayed on the vehicle's dashboard screen, it was impossible to drive, and caused us to have to get towed. We had it towed to a Honda dealer for repair, where it was discovered that the steering wheel had more turns in one direction than the other, the shaft boot was misplaced, non-factory pins on the steering rack were noted, and the clock spring was stuck reading 508 degrees. Furthermore, the steering wheel rack gearbox had to be replaced following a steering angle sensor failure in my 2025 Honda Pilot Trailsport. This is a serious

NHTSA complaint 11756592, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I was driving on a somewhat bumpy road (due to construction works in that location), when suddenly several warning lights came on. Driver assist was disabled, power steering and electrical braking were disabled as well. I was driving at 10mph (this was at a roundabout) so was able to control the vehicle and safely navigate it to a place where I could park. I turned off the vehicle and waited a few moments. When I turned it back on the warning lights cleared and I had power steering wheel/brake control as normal. I brought the vehicle to a certified Honda service station first thing in the morning. The report states an error code C0051-96 has occurred. The wheel sensor was recalibrated and

NHTSA complaint 11756236, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Pilot

Model year Complaints Recalls Deaths
2026 11 1
2024 107 6
2023 131 5
2022 140 5
2021 418 10
2020 476 11
2019 878 13
2018 435 7
2017 909 4
2016 1,681 8
2015 108 4
2014 116 3
2013 270 6
2012 170 9
2011 292 11
2010 111 10

Other 2025 Honda models

Every Honda on this site — 187 vehicles, 362 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst