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Honda · NHTSA safety record

2024 Honda CR-V

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 392 safety complaints about the 2024 Honda CR-V with the US government. Of those, 28 describe a crash, 16 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the steering and the tires.

The most complained-about system is the steering, named in 126 complaints, 32% of the total. The typical failure was reported at 8,000 miles, the median across the 37 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to September 2026 · How this is counted

What is on file

392 complaints on file

392

Complaints

28

Describe a crash

0

Mention fire

16

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 126 · 32%
UNKNOWN OR OTHER 68 · 17%
FORWARD COLLISION AVOIDANCE 49 · 13%
VISIBILITY/WIPER 48 · 12%
ELECTRICAL SYSTEM 35 · 9%
ENGINE 26 · 7%
FUEL/PROPULSION SYSTEM 26 · 7%
LANE DEPARTURE 25 · 6%
SERVICE BRAKES 22 · 6%
POWER TRAIN 19 · 5%
STRUCTURE 18 · 5%
VEHICLE SPEED CONTROL 14 · 4%
0 54 108

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 392.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 166.

176 132 88 44
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Honda CR-V, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

TIRES:MARKINGS

24V508000 · July 2, 2024

The defect
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
The risk
An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.

Honda (American Honda Motor Co.) · up to 1,725 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Momentary Increased Steering Effort

EA23003

Closed engineering analysis · opened November 29, 2023 · closed January 28, 2025 · led to recall 24V744

the steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE

2 injured · crash · towed · 25,600 miles

The contact owns a 2024 Honda CR-V. The contact stated that his girlfriend was driving at 65 MPH when the collision avoidance activated and stopped 40 feet before reaching the vehicle in front. The driver noticed a vehicle driving at approximately 50 MPH from the rear and attempted to avoid a collision however the vehicle failed to drive and remained at a halt. As a result, the vehicle was involved in a rear-end collision. No warning lights were illuminated. The vehicle was towed to an independent mechanic per the insurance company where it remained and the hatch, body line, hybrid batter, and bumper along with other unknown components needed to be replaced. The vehicle was not repaired and

NHTSA complaint 11627361, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

2 injured · crash · towed · 29,000 miles

The contact's brother owned a 2024 Honda CR-V. The contact stated that while her brother was driving at approximately 54 MPH as he turned the steering wheel to the left to follow the road, the steering wheel locked up and stayed turned to the left. The contact stated that her brother crashed into the highway barrier. The contact stated that her brother had a passenger in the back seat. The contact stated that the air bags deployed, the contact stated that her brother was concussed and was taken to the hospital by ambulance along with the passenger. The contact stated that the police were on scene and wrote a report, however he was not given the report number and was not sure if the police

NHTSA complaint 11729372, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

2 injured · crash · towed

Felt like the gas petal got stuck and caused a crash all air bags depoyed no forward collision warning or breaking activated

NHTSA complaint 11765722. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: WARNING

2 injured

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls

NHTSA complaint 11641390, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The headlights are reflective instead of projector headlights. When driving at night you can’t fully see the road ahead. I was turning and almost hit a pedestrian.

NHTSA complaint 11766058. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
A county wide emergency alert broadcast a very loud alert received by my 2024 CRv's infotainment system. This caused a spike in the car's electrical power. This confused the Idle Stop System. This caused my car to stall in the middle of a left turn onto a heavily trafficked road ([XXX] in [XXX].) I was very lucky that the other cars in the intersection were able to stop, so ther was no collision in this particular case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11765994. Filed by an owner and not verified by NHTSA or by us.

STEERING
The steering wheel vibrates at the exact moment the power steering warning light turns on while driving. We just bought the car from a dealership.

NHTSA complaint 11765155. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash

Vehicle: 2024 Honda CR-V I am reporting a longstanding steering safety concern that existed well before my recent accident. I first reported steering problems to an authorized Honda dealership when my vehicle had approximately 1,155 miles. I reported difficulty with the steering wheel returning to center and the steering grabbing to one side. I subsequently returned to Honda multiple times for steering-related concerns. At approximately 2,121 miles I reported the vehicle pulling left or right on the highway. At approximately 4,910 miles I again reported pulling and a sensation that the steering wheel was pulling by itself. At approximately 5,693 miles I reported that the vehicle would move

NHTSA complaint 11763608, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Sudden unexpected acceleration while pulling into a parking spot.

NHTSA complaint 11762675. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V

Model year Complaints Recalls Deaths
2026 143 0 —
2025 253 1 —
2023 515 3 —
2022 261 3 —
2021 331 4 —
2020 353 7 —
2019 1,101 8 1
2018 2,148 5 —
2017 1,771 7 —
2016 393 3 —
2015 670 3 —
2014 587 1 3
2013 382 2 —
2012 403 3 —
2011 554 13 —
2010 481 15 1

Other 2024 Honda models

Prologue 841 Accord 143 Civic 124 Pilot 114 HR-V 109 Odyssey 108 CR-V Hybrid 85 Accord Hybrid 76

Complaints on file, same model year.

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst