CSR

Honda · NHTSA safety record

2024 Honda CR-V

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

375

Complaints

25

Crashes

0

Fires

14

Injuries

0

Deaths

Owners of the 2024 Honda CR-V have filed 375 safety complaints with NHTSA between August 2023 and August 2026. The most complained-about system is the steering, named in 119 of them (32%). The typical failure was reported at 8,000 miles, the median across the 35 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

TIRES:MARKINGS

24V508000 · July 2, 2024

The defect
Honda (America Honda Motor Co.) is recalling certain 2024 CR-V vehicles. The tire identification number (TIN) is missing the four-digit date code. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
The risk
An owner whose TIN information is missing may not recognize that their vehicle is involved in a safety recall and continue to drive on recalled tires, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed August 27, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is BIS.

Honda (American Honda Motor Co.) · up to 1,725 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Momentary Increased Steering Effort

EA23003

Closed engineering analysis · opened November 29, 2023 · closed January 28, 2025 · led to recall 24V744

the steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 375.

STEERING 119 32%
UNKNOWN OR OTHER 65 17%
FORWARD COLLISION AVOIDANCE 47 13%
VISIBILITY/WIPER 45 12%
ELECTRICAL SYSTEM 33 9%
ENGINE 26 7%
LANE DEPARTURE 25 7%
FUEL/PROPULSION SYSTEM 24 6%
SERVICE BRAKES 20 5%
POWER TRAIN 19 5%
STRUCTURE 18 5%
FUEL SYSTEM, GASOLINE 12 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 166.

2023 2024 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE

2 injured · crash · towed · 25,600 miles

The contact owns a 2024 Honda CR-V. The contact stated that his girlfriend was driving at 65 MPH when the collision avoidance activated and stopped 40 feet before reaching the vehicle in front. The driver noticed a vehicle driving at approximately 50 MPH from the rear and attempted to avoid a collision however the vehicle failed to drive and remained at a halt. As a result, the vehicle was involved in a rear-end collision. No warning lights were illuminated. The vehicle was towed to an independent mechanic per the insurance company where it remained and the hatch, body line, hybrid batter, and bumper along with other unknown components needed to be replaced. The vehicle was not repaired and

NHTSA complaint 11627361, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

2 injured · crash · towed · 29,000 miles

The contact's brother owned a 2024 Honda CR-V. The contact stated that while her brother was driving at approximately 54 MPH as he turned the steering wheel to the left to follow the road, the steering wheel locked up and stayed turned to the left. The contact stated that her brother crashed into the highway barrier. The contact stated that her brother had a passenger in the back seat. The contact stated that the air bags deployed, the contact stated that her brother was concussed and was taken to the hospital by ambulance along with the passenger. The contact stated that the police were on scene and wrote a report, however he was not given the report number and was not sure if the police

NHTSA complaint 11729372, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: WARNING

2 injured

There are a few safety issues I've experienced multiple times while driving this car. To the best of my knowledge, there haven't been any warning lamps or indicators on the dash related to these issues. When driving, the car will activate the emergency braking system, braking incredibly hard at freeways speeds and street driving speeds even though there is nothing near or close to the front of the car. The car has braked so intensely that items fly around the car and that both my son and I have experienced back, neck, and shoulder pain from the unexpected/severe braking. The other safety issue I've experienced is the lane departure/keeping sensors going off on the dash and the car pulls

NHTSA complaint 11641390, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 1,300 miles

The contact owns a 2024 Honda CR-V. The contact stated that while driving at approximately 75-80 MPH, the contact rear-ended another vehicle in front. The air bags did not deploy. The impact caused soreness in her chest and lower back; however, medical attention was not received. A police report was filed. The vehicle was towed to the collision center but was not yet diagnosed or repaired. The vehicle was not deemed totaled by the insurance company. The dealer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300. The VIN was unavailable.

NHTSA complaint 11545832. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · towed

On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above it. I was halfway into the parking space with my foot on the brake when the car (2024 CRV Hybrid Touring) suddenly accelerated. I pushed the brake pedal but it had no effect. There were no warnings from the safety systems. The front driver side hit a light pole which was the only thing that stopped me from going over the curb completely and dropping down onto the car below. The low speed crash still caused a total loss.

NHTSA complaint 11757546. Filed by an owner and not verified by NHTSA or by us.

TIRES
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 26V366000 (Tires); however, the part to do the recall repair was not yet available. Two local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11755416. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The horn on all 2024 Honda CRV’s cannot meet any safefy standards. When honked it sounds like the Looney Tunes Roadrunner! My daughter almost got run off the road this week even though she was honking the horn. Newer models and older models do not have this wimpy horn as this is the third CRV I have owned.

NHTSA complaint 11754285. Filed by an owner and not verified by NHTSA or by us.

STEERING
The tire repair kit busted on me and the steering wheel is having problems I'm guessing assuming to the steering box being defective but I've called Clark Knapp Honda and they told me that they couldn't make an appointment with me even though I'm driving around with defective equipment and it's kind of an emergency but they're telling me I have to wait for you guys to send me a letter.

NHTSA complaint 11752897. Filed by an owner and not verified by NHTSA or by us.

STEERING
When I bought the car, I noticed that it was drifting and I was having to have steer harder to keep it in the lane and I'm assuming it's contributed to the steering box or the gearbox, where there was a recall and nobody informed me about that and I would like to get that fixed as soon as possible but Clark not Honda in Pharr Texas keeps on telling me that they don't have appointments and that they're giving me the runaround. That's very dangerous as I have children in my car all the time. Thank you

NHTSA complaint 11752898. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Windshield wiper washer does not properly clean the windshield. Holding the wiper stalk in the spray position , the spray only squirts for a sec or so as the wiper blade is vertical . Not enough cleaning solution is deposited in the correct location to clean the windshield. All other vehicles I have owned spray solution the entire duration of the wiper stalk being in the spray position. This is the best way to insure that the windshield is properly cleaned for safe viewing.

NHTSA complaint 11751862. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V

Model year Complaints Recalls Deaths
2026 118 0
2025 239 1
2023 511 3
2022 250 3
2021 320 4
2020 345 7
2019 1,079 8 1
2018 2,117 5
2017 1,753 7
2016 389 3
2015 668 3
2014 585 1 3
2013 381 2
2012 400 3
2011 551 13
2010 480 15 1

Other 2024 Honda models

Every Honda on this site — 187 vehicles, 362 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst