CSR

Honda · NHTSA safety record

2021 Honda CR-V

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 331 safety complaints about the 2021 Honda CR-V with the US government. Of those, 14 describe a crash, 1 mentions a fire, 13 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the steering, named in 112 complaints, 34% of the total. The typical failure was reported at 30,000 miles, the median across the 53 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2021 to September 2026 · How this is counted

What is on file

331 complaints on file

331

Complaints

14

Describe a crash

1

Mention fire

13

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose 40% year on year: 109 in the twelve months to 2026-Q2, against 78 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
STEERING 112 · 34%
FORWARD COLLISION AVOIDANCE 87 · 26%
UNKNOWN OR OTHER 37 · 11%
ELECTRICAL SYSTEM 34 · 10%
ENGINE 32 · 10%
SERVICE BRAKES 25 · 8%
FUEL/PROPULSION SYSTEM 24 · 7%
LANE DEPARTURE 17 · 5%
AIR BAGS 14 · 4%
POWER TRAIN 12 · 4%
VISIBILITY/WIPER 10 · 3%
VEHICLE SPEED CONTROL 6 · 2%
0 46 92

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 331.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 93.

100 75 50 25
21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2021 Honda CR-V, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 16.4% 16.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

26V332000 · May 21, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
The risk
Air bags that deploy unintentionally during a crash increase the risk of injury.
The remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Honda (American Honda Motor Co.) · up to 98,892 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

24V064000 · February 1, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
The risk
An air bag that deploys unintentionally during a crash can increase the risk of injury.
The remedy
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Honda (American Honda Motor Co.) · up to 750,114 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V858000 · December 18, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) · up to 2,490,460 vehicles across all model years covered

SEAT BELTS:REAR/OTHER:RETRACTOR

21V900000 · November 18, 2021

The defect
Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.

Honda (American Honda Motor Co.) · up to 4,346 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Inadvertent Automatic Emergency Braking

EA24002

Still open engineering analysis · opened April 15, 2024

forward collision avoidance

On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda Accord vehicles.  The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations.  However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury.  The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources.  In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged.  In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Rear Differential Seizure

PE22011

Closed preliminary evaluation · opened November 28, 2022 · closed July 22, 2024

the power train

On November 29, 2022, the Office of Defects Investigation (ODI) opened PE 22-011 after reviewing field reports alleging rear differential seizure in 2018-2022MY Honda CR-V and HR-V vehicles equipped with all wheel drive. To date, ODI has not received any consumer complaints. Some of the field reports received alleged the vehicle’s wheels locked up with no warning while the vehicle was in motion. These vehicles were towed to a dealership. Examination of these vehicles showed the driveshaft had broken and the differential unit was completely damaged. The field reports cited a lack of oil due to damaged oil seals as the cause. Honda provided data including consumer complaints, field reports, and warranty claims they received relating to the loss of oil retention and resulting differential damage. Honda’s data cited 1201 incidents with unique vehicle identification numbers (VINs). The rear differential oil seals  prevent the oil from leaking out and protect internal components from contaminants. A loss of oil lubrication results in failure of the vehicle differential.  Honda stated that the oil seal’s lip contact with the driveshaft may become unstable due to intermittent changes in internal pressure. Their review of field report and warranty data indicated that these failures occurred early in the vehicle’s life thus the failures were covered by the manufacturer’s warranty. Honda stated that in November 2021 they changed the seal specifications and improved the packaging process of the parts for transport.  Honda also enacted an enhanced visual inspection process both before and after the oil seal installation on the assembly line. Honda stated that in the event of differential failure, the operator can control the vehicle without stability loss. After the drive shafts break due to differential failure, the operator will hear noises and the vehicle will still function as a 2WD vehicle preventing complete loss of motive power. Based on the following factors, ODI is closing this investigation: ·       Information regarding field failures does not indicate hazardous outcomes ·       The failures are occurring early in the life of the vehicle ·       Repairs are covered under the manufacturer’s warranty ·       The vehicle can continue functioning as a 2WD without loss of stability control in the event of failure The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

2 injured · crash · towed

Unknown. The driver reports that while the vehicle was moving at moderate speed (~35 mph), the steering wheel would not turn, resulting in the vehicle striking a pole- causing significant damage to vehicle. Airbags were deployed and occupants taken to hospital for injuries.

NHTSA complaint 11755614. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

This vehicle was involved in a 2 car crash. The vehicle rear ended a car and air bags never deployed. No passengers, just driver in the vehicle.

NHTSA complaint 11470935. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed

I was at a complete stop at a flashing red light with my foot firmly on the brake petal. My intention was to make a left hand turn. As a truck going the opposite way started to pass in front of me, and the traffic was clear, I took my foot off the brake pedal and without touching the gas pedal the car on its own accelerated into the passing tail end of the truck. The airbag deployed and my small car was totaled.

NHTSA complaint 11471577. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 18,000 miles

The contact owned a 2021 Honda CR-V. The contact stated that while driving at 35 MPH, three deer ran into the road, causing the contact to abruptly apply the brakes. The vehicle spun around and crashed into several trees; however, no air bags were deployed. The contact sustained several injuries and received medical attention. The contact is unaware if a police report was filed. The vehicle was towed to an unknown location. The vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,800.

NHTSA complaint 11512760. Filed by an owner and not verified by NHTSA or by us.

STEERING
There is a hesitation when I turn the steering wheel. and also I slight click too

NHTSA complaint 11766918. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
NHTSA SAFETY COMPLAINT SUMMARY Vehicle Identification: 2021 Honda CR-V Touring (1.5L Turbo) Current Mileage: 91,259 miles Failed Component: High-Pressure Fuel Pump (HPFP) & Associated High-Pressure Fuel System Diagnostic Trouble Codes: ⁠P0087⁠ (Fuel Rail/System Pressure Too Low) Technician Diagnostic Findings & Symptoms: Vehicle experienced sudden loss of power, erratically low fuel pressure under load, hard starting, and multiple dash warning lights. Independent repair shop technician confirmed the High-Pressure Fuel Pump was internally failing and dropping fuel pressure under load. The failing pump caused low fuel pressure readings at the fuel rail, resulting in severe engine power loss

NHTSA complaint 11765715, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a clear mid-day with very little traffic. There were no cars in front of or beside me. There were no people or animals anywhere in sight. I was traveling west at 45MPR when suddenly the car slammed on the brakes. The warning light and beeping came on. I was panicked thinking I hit something but there was nothing/no one in sight. This happened in August 2026. I am not sure of the exact date. I just thought it must have been a fluke (bird flew by or some other random event) About a week-2 later on August 30th, I was traveling with a friend on the highway going 70MPH at the time when once again the brakes slammed on. It was so sudden and without warning that we both screamed

NHTSA complaint 11764427, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
June 22nd- Merging car onto NJ turnpike near Manasquan, NJ...accelerated to merge onto highway. Engine light started to blink and then car lost power as pushing the gas pedal no longer powered car. Pulled off the road. Turned the car off. Restarted it and car functioned and power came from pressing gas pedal. Safety of driver at risk as car was approaching merging onto highway speeds when suddenly lost power to accelerate. Luckily car had enough room with traffic that it could coast off road and come to a stop.

NHTSA complaint 11763057. Filed by an owner and not verified by NHTSA or by us.

STEERING
There are steering problems with our 2021 Honda CRV. My wife & I notice two issues: 1. When driving on the interstate, we notice the steering wheel seems to grab or stick when we try to slightly turn it. It causes the car to suddenly jerk. 2. When driving on the interstate, we notice that we constantly have to constantly adjust the steering wheel (either to the left or right) to keep it moving straight. If we try to hold the steering wheel straight, the car starts moving either left or right. We have not taken the car to be inspected by a mechanic, but are getting more concerned about the problem as we have been doing more interstate travel lately.

NHTSA complaint 11762416. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
All the warning lights on the dash board started to randomly light up like a Christmas tree while driving to get something to eat. The car began to shake and the steering stiffened up while the brakes were not working well enough to stop completely causing me to turn on the hazards lights to make it back home safely with my child in the car. An OBD-II SENSOR READS P0087. The fear of the car turning off while driving in the rain almost caused me to try and steer clear of cars and press brakes harder to make the car stop, I was in fear my life and my child's.

NHTSA complaint 11762290. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V

Model year Complaints Recalls Deaths
2026 143 0 —
2025 253 1 —
2024 392 2 —
2023 515 3 —
2022 261 3 —
2020 353 7 —
2019 1,101 8 1
2018 2,148 5 —
2017 1,771 7 —
2016 393 3 —
2015 670 3 —
2014 587 1 3
2013 382 2 —
2012 403 3 —
2011 554 13 —
2010 481 15 1

Other 2021 Honda models

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst