CSR

Honda · NHTSA safety record

2023 Honda CR-V

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

511

Complaints

21

Crashes

1

Fires

18

Injuries

0

Deaths

Owners of the 2023 Honda CR-V have filed 511 safety complaints with NHTSA between December 2022 and August 2026. The most complained-about system is the steering, named in 322 of them (63%). The typical failure was reported at 9,350 miles, the median across the 38 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V858000 · December 18, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) · up to 2,490,460 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:RECLINER

23V092000 · February 16, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V vehicles. The front passenger seat back frame may not have been welded properly, which can cause the seat back position to fail in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 201, "Occupant Protection in Interior Impact."
The risk
A seat back position that fails may not adequately restrain the occupant during a crash, increasing the risk of injury.
The remedy
Dealers will replace the front passenger seat back frame assembly, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is 6PK.

Honda (American Honda Motor Co.) · up to 98 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Momentary Increased Steering Effort

EA23003

Closed engineering analysis · opened November 29, 2023 · closed January 28, 2025 · led to recall 24V744

the steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 511.

STEERING 322 63%
FORWARD COLLISION AVOIDANCE 38 7%
UNKNOWN OR OTHER 33 6%
LANE DEPARTURE 31 6%
SERVICE BRAKES 28 5%
ELECTRICAL SYSTEM 26 5%
VISIBILITY/WIPER 25 5%
ENGINE 22 4%
STRUCTURE 22 4%
FUEL/PROPULSION SYSTEM 16 3%
POWER TRAIN 14 3%
VEHICLE SPEED CONTROL 13 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 253.

2022 2024 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

2 injured · crash · towed

I was pulling up to the Subway sandwich shop to pick up my lunch. I was approaching from their back ally (coming from Walgreens next door) so I could not have been going faster than a few miles per hour. As I approached the parking space the car started speeding up so I turned right to keep from going through the building and drove in circles to keep from hitting the buildings. I could not go onto the street because traffic was heavy. I kept pumping the brakes and the car did not stop until I hit a parked car and pushed that car into another car. All airbags deployed. My 16 year old grandson and I were injured, but no individuals were in the parked cars.

NHTSA complaint 11520655. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed

On December 10th 2023 I was involved in an accident that I believe was caused by a defect in the vehicle. I was traveling at night with low visibility due to rain on an old country road with no street lights. I was rear ended while making a right turn and at the time did not think much about it as far as how it happened. I just assumed the driver that hit me was just not paying attention. While on side of the road I heard the driver tell his dad that it was not his fault that I just slammed on brakes in front of him. I was like whatever, you were just not paying attention. A few days later I got to thinking about it, I was using B mode in the transmission along with the paddle shifters to

NHTSA complaint 11562916, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

2 injured · crash · towed

The vechicle was in an accident were it went off the road into grassy area. Hitting several street signs and a power transformer. The safety features automatic braking or lane keep assistance did not engage. The driver tried to brake the car did not stop nor did it seem to slow down by the distance it traveled. The car is possiblity a total loss, currently under review by insurance company. There were 2 passenger in the vechicle during the accident. Driver and toddler in the rear. Police did come out to the scene. Insurance representative are going through thier claim process.the accident was 2 days ago. All safety feature prior to the accident were opperating proper to my knowledge. I

NHTSA complaint 11723916, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS

1 injured · crash · towed

Seat back collapsed backwards on to the back seat after rear impact accident. Driver slid out under the fastened seatbelt and landed in center of backseat with both feet tangled in the seatbelt.

NHTSA complaint 11514849. Filed by an owner and not verified by NHTSA or by us.

ENGINE

79,276 miles

The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "Engine Temperature Too Hot" message was displayed on the instrument panel within 5 miles of driving. The dealer was alerted to the failure, and the contact was instructed to bring the vehicle back to the dealer. The vehicle was taken to the vehicle the following day and another message "Avoid

NHTSA complaint 11756906, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES

30,000 miles

The contact owns a 2023 Honda CR-V equipped with Michelin Tires, Tire Line: Michelin, Tire Size: 235/55/19, DOT Number: (N/A). The contact stated that the vehicle was serviced and the tires were rotated; the technician became aware that the tires were not properly aligned. The local dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that all four tires needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 30,000.

NHTSA complaint 11756452. Filed by an owner and not verified by NHTSA or by us.

STEERING
I purchased this vehicle in November 2025. There was an existing recall remedy under NHTSA 24V-744. In December 2025 I took my vehicle to Brickell Honda to have the official steering gearbox safety recall performed. However, the dangerous "sticky" and binding steering sensation remained. On July 30, 2026, the dealership diagnosed the car and confirmed that the entire power steering rack is bad and must be replaced at a cost of over $4,400.00. The dealership offered a 50% goodwill split, leaving me with a $2,251.00 out-of-pocket expense. I formally declined the 50% offer, and I requested that Honda Corporate cover 100% of the parts and labor to replace the steering rack. The initial recall

NHTSA complaint 11755800, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The rock and pinion is not working. The is an issue with the fuel emission. Engine light is on for both.

NHTSA complaint 11755607. Filed by an owner and not verified by NHTSA or by us.

ENGINE
On my 2023 Honda CR-V with 79,567 miles, the engine experienced a cylinder 1 misfire while driving, causing the vehicle to lose power and enter limp mode. At the same time, every warning light on the dashboard illuminated. The sudden loss of power created a serious safety risk because I was unable to accelerate normally and had to safely maneuver the vehicle out of traffic, increasing the risk of a collision. I took the vehicle to an authorized Honda dealership, where the problem was confirmed and the engine was diagnosed with a blown head gasket. The vehicle has been inspected by the Honda dealership but has not been inspected by police, insurance representatives, or any other parties.

NHTSA complaint 11754673, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The honda dealer states that the clip/ brackt that holds the multi view camera has broken. There is no damaged to the windshield or housing of the camera, the clip just failed and they could not tell me why. The vehicle has never been in any accident and has never had any damage. Adaptive cruise, cruise control, auto high beam, lane keep assist, Road departure, object detection, collision mitigation, traffic jam assistance, Sign recognition, and low speed braking control are not functioning as a result. Car is displaying multiple error messages. The honda dealer inspected and confirmed all the effective systems because the camera not being properly secure to the windshield by the broken

NHTSA complaint 11752263, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V

Model year Complaints Recalls Deaths
2026 118 0
2025 239 1
2024 375 2
2022 250 3
2021 320 4
2020 345 7
2019 1,079 8 1
2018 2,117 5
2017 1,753 7
2016 389 3
2015 668 3
2014 585 1 3
2013 381 2
2012 400 3
2011 551 13
2010 480 15 1

Other 2023 Honda models

Every Honda on this site — 187 vehicles, 362 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst