CSR

Honda · NHTSA safety record

2023 Honda CR-V Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

109

Complaints

1

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2023 Honda CR-V Hybrid have filed 109 safety complaints with NHTSA between May 2023 and August 2026. The most complained-about system is the steering, named in 72 of them (66%). The typical failure was reported at 9,950 miles, the median across the 10 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

26V366000 · June 4, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
The risk
A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
The remedy
Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.

Honda (American Honda Motor Co.) · up to 1,048,613 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

24V763000 · October 14, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.

Honda (American Honda Motor Co.) · up to 720,810 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

24V745000 · October 4, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
The risk
An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
The remedy
Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.

Honda (American Honda Motor Co.) · up to 98 vehicles across all model years covered

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

23V588000 · August 17, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.

Honda (American Honda Motor Co.) · up to 19 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Momentary Increased Steering Effort

EA23003

Closed engineering analysis · opened November 29, 2023 · closed January 28, 2025 · led to recall 24V744

the steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 109.

STEERING 72 66%
LANE DEPARTURE 12 11%
ELECTRICAL SYSTEM 9 8%
FUEL SYSTEM, GASOLINE 9 8%
UNKNOWN OR OTHER 8 7%
FORWARD COLLISION AVOIDANCE 6 6%
POWER TRAIN 5 5%
SERVICE BRAKES 5 5%
FUEL/PROPULSION SYSTEM 4 4%
ENGINE 3 3%
WHEELS 3 3%
AIR BAGS 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 56.

2023 2024 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 30,000 miles

The contact owned a 2023 Honda CRV. The contact stated that while her husband was stopped at a red light, he was rear-ended by another vehicle driving at approximately 65 MPH causing the contact's husband to veer into the intersection. As a result, the vehicle was also crashed by 4 motorcycles. The contact's husband sustained 14 broken bones (2 in his back,2 in his nose,5 broken ribs, a break in his right arm, and four places on his rotary cuff), a skull fracture with a brain bleed that caused a stroke on the scene. No air bags deployed. The contact stated the other unknown parties involved also sustained injuries and had to be taken to the trauma center as well. The police report confirmed

NHTSA complaint 11589133, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Unknown. Per insurance company my car was deemed to be a manufacturing issue that caused and electrical fire while my vehicle was parked and turned off at work. Deemed a total loss. Fire seemed to start near the infotainment system and burned/melted the entire dash and consoles. Passenger airbag deployed and windshield shattered. Interior roof singed.

NHTSA complaint 11570793. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2023 Honda CRV hybrid bought from dealership in Clarksville, Indiana. at 63,000 miles the head gasket blew causing major damage. Regular maintenance and oil changes done. Technician said the component just failed for no known reason and exploded. Repair priced at $5300 Honda Corporation refusing to provide any assistance. Research shows many people having same issues of blown head gaskets at only around 60,000 miles of CRV Hybrid.

NHTSA complaint 11756315. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.

NHTSA complaint 11753541. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.

NHTSA complaint 11746640. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had

NHTSA complaint 11745935, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark plugs due to a defect. As a result, I received a critical dashboard warning instructing me to “stop vehicle immediately.” This created a dangerous situation and placed me at risk while driving. Although the issue was later identified as a manufacturer defect, it was not properly addressed when I initially reported engine shaking concerns in 2025. The problem escalated over time and ultimately led

NHTSA complaint 11730901, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Sunroof exploded while driving with glass being thrown on my wife's head

NHTSA complaint 11670564. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V Hybrid

Model year Complaints Recalls Deaths
2025 27 4
2024 85 3
2022 74 4
2021 100 3
2020 73 5

Other 2023 Honda models

Every Honda on this site — 187 vehicles, 362 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst