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Honda · NHTSA safety record

2023 Honda CR-V Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 116 safety complaints about the 2023 Honda CR-V Hybrid with the US government. Of those, 1 describes a crash, 1 mentions a fire, 1 person was injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the steering, named in 72 complaints, 62% of the total. The typical failure was reported at 10,800 miles, the median across the 12 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2023 to September 2026 · How this is counted

What is on file

116 complaints on file

116

Complaints

1

Describe a crash

1

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 72 · 62%
LANE DEPARTURE 13 · 11%
ELECTRICAL SYSTEM 10 · 9%
FUEL SYSTEM, GASOLINE 9 · 8%
UNKNOWN OR OTHER 9 · 8%
ENGINE 7 · 6%
FORWARD COLLISION AVOIDANCE 7 · 6%
FUEL/PROPULSION SYSTEM 7 · 6%
POWER TRAIN 5 · 4%
SERVICE BRAKES 5 · 4%
WHEELS 3 · 3%
AIR BAGS 2 · 2%
0 31 62

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 116.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 56.

60 45 30 15
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Honda CR-V HYBRID, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover Not rated
Chance of rollover 15.5% —
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

26V366000 · June 4, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
The risk
A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
The remedy
Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.

Honda (American Honda Motor Co.) · up to 1,048,613 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

24V763000 · October 14, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.

Honda (American Honda Motor Co.) · up to 720,810 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

24V745000 · October 4, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 Honda CR-V Hybrid vehicles. The high voltage battery modules may have been manufactured incorrectly, which can cause the battery terminal or busbar to break and spark.
The risk
An electrical spark increases the risk of an injury or fire. In addition, a loss of drive power may occur, which can increase the risk of a crash.
The remedy
Dealers will replace the battery module, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's number for this recall is HJR.

Honda (American Honda Motor Co.) · up to 98 vehicles across all model years covered

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

23V588000 · August 17, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 CR-V Hybrid and Accord Hybrid vehicles. The electronic transmission may have been improperly manufactured, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the electronic continuously variable transmission (e-CVT), free of charge. Owner notification letters were mailed October 11, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NFG and HFF.

Honda (American Honda Motor Co.) · up to 19 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Momentary Increased Steering Effort

EA23003

Closed engineering analysis · opened November 29, 2023 · closed January 28, 2025 · led to recall 24V744

the steering

On November 29, 2023, the Office of Defects Investigation (ODI) opened this Engineering Analysis (EA23003) to assess allegations of momentary increase in steering effort in model years (MY) 2022-2023 Honda Civic, 2023MY Honda CR-V, and 2023MY Acura Integra vehicles (subject vehicles). The complaints received by ODI alleged that the subject vehicles experienced a momentary increase in required steering effort (described as “sticky steering”) occurring mostly at highway speeds after driving for an extended amount of time; these complaints could not be duplicated during dealer service technicians’ quick test drives.  The complaints had been received over the previous two years with most occurring with low vehicle mileage. The steering gear of these vehicles is aided by an electrical power assist unit. This power assist unit inputs force on the steering rack via a worm gear and worm wheel assembly. During PE23005, Honda stated this condition of momentary increase in steering effort occurs due to two factors within this power assist unit. First, during manufacturing, the steering worm wheel goes through annealing and component conditioning processes. These processes cause internal stress and strain within the steering worm  wheel. This strain is slowly released over the first few months of the vehicle life. Over time, the released strain causes deformation of the teeth on the worm wheel, causing the worm gear to catch on the worm wheel. This catching results in the driver’s momentary increased steering effort. Second, the manufacturing process did not guarantee consistent grease application and, therefore, some subject vehicles received insufficient grease which contributed to the momentary increase in steering effort. During EA23003, ODI further analyzed the potential safety related consequences of the momentary increase in steering effort. NHTSA’s Vehicle Research and Test Center (VRTC) duplicated the allegations of increased steering effort. In addition, VRTC discovered the steering worm wheel and worm gear tended to push grease out of the meshing area, resulting in large amounts of grease resting on top of the worm wheel. Information Request responses collected and reviewed by ODI showed Honda had also discovered this additional root cause during NHTSA’s EA. In addition, Honda discovered the preload of the worm wheel gear spring was set too high, increasing the gear slide load and resulting in higher friction and increased torque fluctuation when steering. The number of consumer complaints made to ODI continued to increase with the expansion of scope from the PE to the EA. Additionally, during EA23003, ODI received ten complaints alleging a crash, in addition to the 13 complaints ODI had received as of the time it opened EA23003. In total, 23 crashes have been reported to ODI due to this alleged defect. On October 3, 2024, Honda filed NHTSA Recall No. 24V-744 to address this defect. The recall will provide consumers with a new steering worm wheel gear spring with a decreased load. Additionally, dealerships will add additional grease and relocate any grease sitting on top of the worm wheel back into the meshing area. The scope of this recall includes all Honda vehicles that were manufactured with this specific improperly produced steering worm wheel and spring. In view of the recall action being taken by Honda, ODI is closing EA23003. NHTSA reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · 30,000 miles

The contact owned a 2023 Honda CRV. The contact stated that while her husband was stopped at a red light, he was rear-ended by another vehicle driving at approximately 65 MPH causing the contact's husband to veer into the intersection. As a result, the vehicle was also crashed by 4 motorcycles. The contact's husband sustained 14 broken bones (2 in his back,2 in his nose,5 broken ribs, a break in his right arm, and four places on his rotary cuff), a skull fracture with a brain bleed that caused a stroke on the scene. No air bags deployed. The contact stated the other unknown parties involved also sustained injuries and had to be taken to the trauma center as well. The police report confirmed

NHTSA complaint 11589133, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Unknown. Per insurance company my car was deemed to be a manufacturing issue that caused and electrical fire while my vehicle was parked and turned off at work. Deemed a total loss. Fire seemed to start near the infotainment system and burned/melted the entire dash and consoles. Passenger airbag deployed and windshield shattered. Interior roof singed.

NHTSA complaint 11570793. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Car completely shut down with every warning light going off. Before 95,000 the head gasket blew with zero warning signs! All the warning lamps came on only the day the car totally stopped working. No prior warning or signs before.

NHTSA complaint 11762270. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I was driving my 2023 Honda CRV Hybrid on the [XXX] on Sunday, XXX. 5 minutes prior to reaching the interchange where the [XXX] connects to the [XXX], all of the lights on my dashboard flash on, but the car was still running. I got onto the [XXX] and prior to reaching the [XXX] exit, my car suddenly stops accelerating at full power. As I push on the accelerator, I can barely move my car. I pull over to the side of the highway and put my car in park. Quietly panicking (not to stress out my [XXX] old who was sleeping in the backseat), I put my car back in drive and see that I can slowly move forward. I get back onto the freeway and exit via the [XXX] exit. There is a park right there so I

NHTSA complaint 11761629, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

193,000 miles

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the message "Engine Overheating Do Not Drive" displayed, and a red Check Engine warning light illuminated. The contact smelled smoke and observed smoke coming from the interior vents. On each occasion, the contact pulled over safely, turned off the vehicle for nearly an hour, and then restarted the vehicle. The vehicle was taken to a dealer, where it was diagnosed that the head gasket had failed with potential engine damage, and the head gasket and engine needed to be replaced. The vehicle was not repaired. The contact associated the failure with an unknown recall. The manufacturer was notified of

NHTSA complaint 11760450, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

79,276 miles

The contact owns a 2023 Honda CR-V. The contact scheduled an appointment for a maintenance repair on the vehicle and was informed that recall services would also be performed on the vehicle while the vehicle was with the dealer. The vehicle received repairs under 23-049 (HYBCKP Emission Recall) and 24-049 (HTBrid Press Fuel Safety Recall). Upon retrieving the vehicle, the contact stated that an "Engine Temperature Too Hot" message was displayed on the instrument panel within 5 miles of driving. The dealer was alerted to the failure, and the contact was instructed to bring the vehicle back to the dealer. The vehicle was taken to the vehicle the following day and another message "Avoid

NHTSA complaint 11756906, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2023 Honda CRV hybrid bought from dealership in Clarksville, Indiana. at 63,000 miles the head gasket blew causing major damage. Regular maintenance and oil changes done. Technician said the component just failed for no known reason and exploded. Repair priced at $5300 Honda Corporation refusing to provide any assistance. Research shows many people having same issues of blown head gaskets at only around 60,000 miles of CRV Hybrid.

NHTSA complaint 11756315. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.

NHTSA complaint 11753541. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V Hybrid

Model year Complaints Recalls Deaths
2025 28 4 —
2024 85 3 —
2022 76 4 —
2021 104 3 —
2020 82 5 —

Other 2023 Honda models

HR-V 686 CR-V 515 Civic 255 Pilot 144 Accord Hybrid 140 Ridgeline 128 Odyssey 99 Accord 86

Complaints on file, same model year.

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst