CSR

Honda · NHTSA safety record

2025 Honda CR-V Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 28 safety complaints about the 2025 Honda CR-V Hybrid with the US government. Of those, 5 describe a crash, 1 mentions a fire, 4 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the steering, named in 8 complaints, 29% of the total. The typical failure was reported at 5,600 miles, the median across the 7 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2024 to August 2026 · How this is counted

What is on file

28 complaints on file

28

Complaints

5

Describe a crash

1

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 8 · 29%
FUEL/PROPULSION SYSTEM 5 · 18%
SERVICE BRAKES 4 · 14%
UNKNOWN OR OTHER 4 · 14%
VISIBILITY/WIPER 3 · 11%
AIR BAGS 2 · 7%
ENGINE 2 · 7%
FUEL SYSTEM, GASOLINE 2 · 7%
VEHICLE SPEED CONTROL 2 · 7%
BACK OVER PREVENTION 1 · 4%
ELECTRICAL SYSTEM 1 · 4%
ENGINE AND ENGINE COOLING 1 · 4%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 28.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 18.

20 15 10 5
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Honda CR-V HYBRID, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 15.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

26V366000 · June 4, 2026

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2026 CR-V Hybrid, Accord Hybrid, and 2025-2026 CR-V Fuel Cell EV vehicles. When using the tire repair kit, pressure may build within the sealant bottle, causing the bottle cap to detach.
The risk
A detached bottle cap can become a projectile and strike the user or others nearby, increasing the risk of injury.
The remedy
Dealers will replace the tire repair kit nozzle or sealant bottle, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in Fall 2026. Owners may contact Honda's customer service at 1-866-784-1870. Honda's number for this recall is DOV. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning June 11, 2026.

Honda (American Honda Motor Co.) · up to 1,048,613 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

25V378000 · June 5, 2025

The defect
Honda (American Honda Motor Co.) is recalling certain 2025 Honda CR-V Hybrid vehicles. The fuel feed hose may have been improperly installed, allowing fuel to leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 301, "Fuel System Integrity."
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will install a new fuel feed hose and connector cover, free of charge. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is TLS.

Honda (American Honda Motor Co.) · up to 6 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

24V763000 · October 14, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner letters were mailed February 20, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PJW.

Honda (American Honda Motor Co.) · up to 720,810 vehicles across all model years covered

STEERING

24V744000 · October 3, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
The risk
Difficulty steering can increase the risk of a crash.
The remedy
Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Honda (American Honda Motor Co.) · up to 1,693,199 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured · fire · 10,000 miles

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that the vehicle was parked in the morning, and in the evening, the fire department knocked on the contact's door, advising that neighbors had called to report that there was a significant amount of smoke coming from the contact's garage. The contact stated that the garage was detached and was located in the rear of the residence. The contact stated that upon opening the garage door, the contact noticed a significant amount of smoke. The contact noticed that the front end and the hood of the vehicle had caught on fire, and the fire had spread to the entire garage. The fire department was able to extinguish the fire; however, the

NHTSA complaint 11713450, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 12,500 miles

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking in her residence parking lot, the brake pedal was depressed but failed to function as intended. An abnormal rev sound could be heard coming from the engine when the vehicle accelerated independently. The vehicle jumped the parking block and ran over the sidewalk, skidded the road, and crashed into a tree, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. The contact was unsure if there was a warning light illuminated on that occasion. A police report was filed. The contact had a sore left neck and a bruise on the right hip bone due to the seat belt. No medical attention was

NHTSA complaint 11687310, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 16,000 miles

The contact owns a 2025 Honda CR-V Hybrid. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, and the front end of the vehicle crashed into a brick wall. The driver's side front and side air bags deployed. Bystanders turned off the vehicle, opened the front driver's side door, and assisted the contact out of the vehicle. It was unknown whether a warning light illuminated before or after the crash. The contact noticed smoke coming from under the hood. The contact's husband arrived at the scene and transported the contact to the residence. The contact was then transported to the hospital, where the contact underwent

NHTSA complaint 11717096, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash

I was parking in our apartment's parking lot when I attempted a left turn to pull in front-facing toward the wall. Within seconds, and without understanding how or why, the car continued forward and hit the wall. Initially, I reported to the insurance company that I either didn’t brake or found the brake too late. However, the truth is—I do not clearly remember what happened. My mph had to be low. When the car hit the wall, several emergency systems were triggered: an automatic emergency call was made, collision alerts sounded, and the brakes activated. During the collision, my left arm was burned by the steering wheel where the Honda logo is located. The burn left a visible imprint of the

NHTSA complaint 11665329, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Fuel pump injector gave out at around 25,700 miles on 2025 crv hybrid. This happened while driving and put mine and my passengers safety at risk. When it went out, I got multiple warning messages saying power system failure, blind spot monitoring system failure, and transmission system problem. My car was towed to the dealer and I was stranded 2 hours away from home in an unfamiliar city. Problem was towed directly to Honda dealer and was confirmed and repaired. The day before the problem appeared, I noticed the car seemed to make more noise than normal when switching from the battery to gas. When the incident happened, I felt the car give a big shudder and make more noise while switching

NHTSA complaint 11759263, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
As I were driving down the interstate at 50 mph, I'd heard a loud POP, the sunroof exploded into a million tiny pieces of glass. When we got home, I started doing some Internet searching and found that shattering sunroofs was a longstanding problem with Honda vehicles especially, basically all vehicles with sunroofs. From some posts I was reading, I saw that many dealers were refusing to accept these as a warranty claim and some insurance companies were calling these experiences an "act of God" and refusing to pay claims. I saw at least one class action lawsuit against Honda for shattering sunroofs. I went to my dealer (where I had purchased the vehicle) all prepared to have a discussion

NHTSA complaint 11681149, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound

NHTSA complaint 11674692, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda CR-V Hybrid

Model year Complaints Recalls Deaths
2024 85 3 —
2023 116 5 —
2022 76 4 —
2021 104 3 —
2020 82 5 —

Other 2025 Honda models

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst