CSR

Hyundai · NHTSA safety record

2020 Hyundai Accent

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

12

Complaints

2

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2020 Hyundai Accent have filed 12 safety complaints with NHTSA between October 2020 and August 2025. The most complained-about system is the engine, named in 4 of them (33%). The typical failure was reported at 34,250 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

SEAT BELTS:FRONT

22V354000 · May 19, 2022

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Accent, 2021-2022 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
The risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
The remedy
Dealers will secure the seat belt pretensioner(s) with a cap, free of charge. Owner notification letters were mailed August 28, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 229. This recall expands and replaces NHTSA recall numbers 21V-796, 22V-069, 22V-218, and 22V-123 for Accent, Elantra, and Elantra HEV vehicles. All Accent, Elantra, and Elantra HEV vehicles already repaired under the previous recalls will need to have the new remedy completed.

Hyundai Motor America · up to 230,233 vehicles across all model years covered

SEAT BELTS:FRONT

22V218000 · April 1, 2022

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Elantra and 2020 Accent vehicles. In the event of a crash, the front driver and passenger-side seat belt pretensioners may explode upon deployment.
The risk
Exploding seat belt pretensioners can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
The remedy
Dealers will replace the seat belt pretensioners, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed on May 31, 2022. A second notice will be sent once remedy parts become available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 223. This recall is replaced by NHTSA recall number 22V-354. Vehicles already repaired under this recall will need to have the new remedy completed.

Hyundai Motor America · up to 6,240 vehicles across all model years covered

SEAT BELTS:FRONT

22V069000 · February 9, 2022

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Accent vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
The risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
The remedy
Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 24, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 219. This recall is an expansion of NHTSA recall number 21V-796. This recall is replaced by NHTSA recall number 22V-354. Vehicles already repaired under this recall will need to have the new remedy completed.

Hyundai Motor America · up to 354 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

21V619000 · August 6, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
The risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
The remedy
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.

Hyundai Motor America · up to 348,158 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Seat Belt Pretensioners May Rupture

RQ22003

Closed recall query · opened August 8, 2022 · closed May 26, 2023 · led to recall 23V094000

the seat belts

On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have filed the following 11 safety recalls for pretensioner rupture: NHTSA Recall No. 21V-796, 22V-069, 22V-123, 22V-127, 22V-218, 22V-354, 22V-447, 22V-458, 22V-816, 23V-094, and 23V-210.Hyundai/Kia have stated that the abnormal deployment of the pretensioners is due to over-pressurization of the pretensioner pipe that can cause metal fragments to enter the vehicle occupant compartment, which can result in injury to vehicle occupants.The various makes/models covered by the above recalls include approximately 405,900 certain 2020-2022 Hyundai Accent, 2021-2022 Hyundai Elantra and Elantra HEV, 2021-2022 Hyundai Santa Fe HEV, 2022-2023 Hyundai Santa Fe PHEV, 2020-2022 Hyundai Venue, 2021-2023 Genesis G80, 2023 Genesis G80 EV, 2023 Genesis G90, 2023 Genesis GV60 EV, 2022-2023 Genesis GV70, 2021-2023 Genesis GV80, 2021-2022 Kia Sorento HEV, and 2022 Kia Sorento PHEV.In response to ODI's investigation, in December 2022, Hyundai notified ODI that they would be conducting testing to validate subject vehicle seat belt pretensioners. This evaluation included sled testing and software testing which was performed by Hyundai and its suppliers. The tests were intended to evaluate pretensioner deployment characteristics based on the unique deployment signature of the subject and peer vehicles. ODI met with representatives from Hyundai on several occasions during the investigation to discuss testing progress and data. As a result of the testing, Hyundai was able to simulate the pretensioner failures. It was determined by Hyundai during testing, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment in the event of a crash which can cause metal fragments to enter the vehicle occupant compartment.Hyundai thus notified ODI of their decision to proceed with a safety recall, to expand the scope of the previous safety actions.In view of the recall actions taken by Hyundai and Kia, ODI concerns have been addressed. The agency reserves the right to take additional action if warranted by future circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 12.

ENGINE 4 33%
AIR BAGS 2 17%
FUEL/PROPULSION SYSTEM 2 17%
STRUCTURE 2 17%
VEHICLE SPEED CONTROL 2 17%
ELECTRICAL SYSTEM 1 8%
SEAT BELTS 1 8%
SEATS 1 8%
STEERING 1 8%
UNKNOWN OR OTHER 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 3.

2020 2021 2025
2020 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 6,000 miles

MY GRANDDAUGHTER WAS DRIVING ON A FREEWAY NEAR DALLAS TX. AS SHE SLOWED FOR AN UPCOMING CONSTRUCTION ZONE SHE WAS REAR-ENDED BY BY ANOTHER VEHICLE. PROPELLING HER INTO THE GUARD RAIL AND FURTHER TO THE RIGHT ENDING UP IN THE RIGHT LANE OF THE FREEWAY. THE VEHICLE WAS A TOTAL LOSS WITH FRONT AND REAR DAMAGE AND THE AIRBAG FAILED TO DEPLOY. NOBODY AT THE LOCAL DEALERSHIP WHERE THE CAR WAS PURCHASED IN MAY 2020 WILL DISCUSS THE ISSUE NOR AM I ABLE TO CONTACT ANY BREATHING PERSON AT HYUNDAI CORPORATE TO DISCUSS THIS ISSUE.

NHTSA complaint 11366144. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed

As I went to take a turn the vehicles electric power steering went out causing loss of control of the vehicle. The electric power steering is faulty and others should know about this major safety defect. Again What Exactly Happened was as I was turning the steering wheel became extremely difficult to turn then all of a sudden it turned extremely easy, "more than normal" and caused loss of control of the vehicle resulting in a head on collision that injured me and left me with fractured ribs and Sternum.

NHTSA complaint 11423368. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

The contact owned a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, smoke was emitting from the vehicle. The contact was inside her residence and noticed the smoke from her window. Unknown if the air bags deployed. The contact stated that the fire spread to another parked vehicle and caused structural damage to the building. The fire department and police department were called. Unknown if a police report was filed. The fire department filed a report. The vehicle was parked at the residence. The contact notified her insurance company and declared the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint 11664017. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag light turned on my dashboard and when I took it to the dealership -regional Hyundai in broken arrow in Oklahoma I was told by the rep that helped me that there is a defect in the passenger airbag and that it would cost me about 1700.00 usd to fix it. If I chose not to fix it then if I get into a car wreck the passenger airbag would deploy, this is a risk hazard for lives and there is no reason why a fairly new car, 2020 should have issues with the airbags. This is a potential risk that passengers should not experience in the case of an unfortunate wreck

NHTSA complaint 11681215. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

26,500 miles

The contact owns a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, the exterior passenger's front and rear door handles detached while attempting to open the doors. The contact was able to reattach the door handles for the front and rear passenger doors. The contact stated that the interior door handle also detached. The contact had to roll down the window and use the exterior door handles to exit the vehicle. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 26,500. The VIN was not available.

NHTSA complaint 11680188. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then other days it would happen every time I came to a complete stop, shutting off in bumper to bumper traffic on the highway even. Because of my warranty through my dealership and Hyundai, I cannot take it anywhere else to have work done on it. Therefore I have been to this Hyundai for this issue three

NHTSA complaint 11624896, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL:CRUISE CONTROL

103,300 miles

The contact owns a 2020 Hyundai Accent. The contact stated that the cruise control button had fractured. While driving with the cruise control engaged, the vehicle unintendedly accelerated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 103,300.

NHTSA complaint 11584531. Filed by an owner and not verified by NHTSA or by us.

STEERING
Power steering went out

NHTSA complaint 11527232. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Accent

Model year Complaints Recalls Deaths
2022 16 2
2021 16 4
2019 29 1
2018 19 1
2017 68 0
2016 99 0
2015 69 2
2014 79 1
2013 140 1
2012 153 2 1
2011 38 1
2010 87 1

Other 2020 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst