CSR

Nissan · NHTSA safety record

2020 Nissan Frontier

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

23

Complaints

3

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2020 Nissan Frontier have filed 23 safety complaints with NHTSA between March 2021 and July 2026. The most complained-about system is the power train, named in 12 of them (52%). The typical failure was reported at 28,000 miles, the median across the 11 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

POWER TRAIN:AUTOMATIC TRANSMISSION

22V671000 · September 7, 2022

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2023 Titan, 2020-2022 Frontier, and 2023 Z vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash.
The remedy
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will perform the applicable repairs below, free of charge: • Model Year 2020-2022 Frontier vehicles: reprogram Transmission Control Module (TCM) • Model Year 2020-2022 Titan vehicles: reprogram TCM and Engine Control Module (ECM) • Model Year 2023 Titan vehicles: reprogram TCM • Model Year 2023 Z vehicles: reprogram TCM. Owner notification letters were mailed October 28, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.

Nissan North America, Inc. · up to 197,230 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

22V457000 · June 24, 2022

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Frontier and Titan vehicles. The transmission parking pawl may not engage when the vehicle is shifted into park, which can result in a vehicle rollaway.
The risk
A vehicle rollaway increases the risk of a crash.
The remedy
Owners are advised to apply the parking brake every time they park their vehicle. Dealers will replace the transmission parking pawl pin, free of charge. Owner notification letters were mailed November 2022. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22A2 R22A3.

Nissan North America, Inc. · up to 180,176 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 23.

POWER TRAIN 12 52%
ENGINE 5 22%
ELECTRICAL SYSTEM 3 13%
SERVICE BRAKES 3 13%
BACK OVER PREVENTION 2 9%
UNKNOWN OR OTHER 2 9%
AIR BAGS 1 4%
EXTERIOR LIGHTING 1 4%
SEAT BELTS 1 4%
SEATS 1 4%
SERVICE BRAKES, HYDRAULIC 1 4%
STEERING 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 5.

2021 2022 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

1 injured · crash · 55,000 miles

The contact owned a 2020 Nissan Frontier. The contact received notification of NHTSA Campaign Number: 22V671000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, the vehicle began to inadvertently roll away. The contact stated the vehicle ran over the contact's foot. No medical attention was needed The contact stated the vehicle crashed into a tree stump and the front bumper was damaged. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The

NHTSA complaint 11618524, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN:AUTOMATIC TRANSMISSION

crash

2020 NISSAN FRONTIER. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED UPON PURCHASING THE VEHICLE IT WOULD PULL TO THE RIGHT. THE DEALER ATTEMPTED TO REPAIR THIS FAILURE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS PLACED IN PARK. ON TWO OCCASIONS THE VEHICLE ROLLED AWAY. ONCE STRIKING AN RV, AND SECOND STRIKING A FENCE. THE CONSUMER WAS MADE AWARE OF A RECALL. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WAS NO REMEDY AVAILABLE YET. THE DEALER TEMPORARILY ALLOWED THE CONSUMER TO DRIVE A RENTAL. THE DEALER REQUESTED THE CONSUMER RETURN THE RENTAL AND PICK UP THE UNREPAIRED VEHICLE.

NHTSA complaint 11485803. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · 16,000 miles

The contact owns a 2020 Nissan Frontier. The contact stated that the vehicle was in the park position, but while exiting the vehicle it began to roll and crashed into the garage door. There were no reported injuries. There was no fire or police report filed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to NHTSA Campaign Number: 22V671000 (Power Train). The approximate failure mileage was 16,000.

NHTSA complaint 11497294. Filed by an owner and not verified by NHTSA or by us.

STEERING
Crank bolt snapped causing me to loose power steering, a part failed that shouldn't have .I have the bolt looks like in was cracked when they put it together, it was only on by about three threads, my mechanic and the one from nissan said they'd never seen one come apart before,lucky I wasn't on the highway or in traffic

NHTSA complaint 11749618. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Nissan Frontier won’t engage into park parking prowl issue I’ve looked it up on google but my vin doesn't say there is a recall for my truck. Can we get a full recall for the 2020’s ?

NHTSA complaint 11747458. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The 9 speed automatic transmission suffered a catastrophic internal failure (codes PO893 and PO876), forcing the vehicle into limp mode. The vehicle loses propulsion unexpectedly in traffic, and the transmission risk complete mechanical lockup while driving. The vehicle is unsafe to operate on public roads, creating a severe crash hazard.06

NHTSA complaint 11747306. Filed by an owner and not verified by NHTSA or by us.

ENGINE
UNKNOWNI want to report my repossessed car and hold Santander Consumer USA responsible because they sold my car without my consent and not only that, report the fraud of the sale of the same car that I bought and that neither the DMV Nissan of Orange nor Santander Consumer USA informed me of the debt that I still had on that car and Santander was charging me with a contract where they add the cost of the car with interest after I had paid a down payment and financed the car at a cost of 30,659.14 and then they charged me another 17,390.78 in interest which the dealership hid from me and they also knew about the debt that was still owed on the car by Santander Consumer USA and they did not

NHTSA complaint 11690226, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The truck will not start due to it thinking it’s not in park when it is in park and has slipped out of park but I had my e brake on

NHTSA complaint 11661603. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The truck is jerky during low speed take offs. It also died off during acceleration and then surged all of a sudden recently. It is now in the repair shop being diagnosed for an electric transmission control warning light. It would not start.

NHTSA complaint 11657026. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Frontier

Model year Complaints Recalls Deaths
2024 19 3
2023 64 1
2022 110 6
2021 17 2
2019 28 1
2018 25 2
2017 38 1 1
2016 43 1
2015 33 0
2014 42 2
2013 48 1
2012 78 3
2011 64 1
2010 59 4

Other 2020 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst