Recall · 21V229000
Mercedes-Benz USA recalled 5 models over steering
4,992
Vehicles covered
5
Models
8
Model years
April 1, 2021
Filed with NHTSA
STEERING
- The defect
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
- What it can cause
- A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
- What the dealer does
- MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| Mercedes-BenzAMG CLA45 | 2017 to 2018 | Not published here |
| Mercedes-BenzAMG GLA45 | 2017 to 2018 | Not published here |
| Mercedes-BenzB250E | 2017 | Not published here |
| Mercedes-BenzCLA250 | 2017 | 2017 |
| Mercedes-BenzGLA250 | 2017 to 2018 | Not published here |
How this campaign compares
At 4,992 vehicles this is a bigger campaign than 74% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2017 to 2018, so the oldest vehicles on it were 4 model years old when the defect was reported to NHTSA.
Mercedes-Benz vehicles have been recalled over the steering 23 times before this, most recently in October 2020 as 20V672000. That is not evidence the earlier repair failed.
This site holds the complaint record for 5 of the 8 model years the campaign names. Their owners have filed 129 complaints with NHTSA, 37 of them before this campaign was filed. 4 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2017, 3 years before this filing.
The vehicles on this campaign carry 5 other recalls published here, the newest being: 23V854000 (structure), 22V365000 (electrical system), 21V197000 (structure), 21V072000 (communication).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Mercedes-Benz USA, LLC with NHTSA on April 1, 2021 as campaign 21V229000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-04-01.
Independent developer and analyst