Recall · 21V729000
Chrysler recalled the JEEP Grand Cherokee over visibility
69,138
Vehicles covered
1
Model
1
Model years
September 21, 2021
Filed with NHTSA
VISIBILITY:REARVIEW MIRRORS/DEVICES
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- What the dealer does
- FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| JeepGrand Cherokee | 2021 | 2021 |
How this campaign compares
At 69,138 vehicles this is a bigger campaign than 90% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Jeep vehicles have been recalled over the visibility 4 times before this, most recently in April 2020 as 20V208000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 401 complaints with NHTSA, 11 of them before this campaign was filed. 3 of those name the visibility, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 24V436000 (back over prevention), 24V132000 (suspension), 23V577000 (back over prevention), 23V413000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on September 21, 2021 as campaign 21V729000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-09-21.
Independent developer and analyst