Recall · 23V577000
Chrysler recalled 3 models over back over prevention
162,713
Vehicles covered
3
Models
9
Model years
August 14, 2023
Filed with NHTSA
BACK OVER PREVENTION:DISPLAY FUNCTION
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- What it can cause
- A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
- What the dealer does
- Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 162,713 vehicles this is a bigger campaign than 94% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2024, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the back over prevention 2 times before this, most recently in August 2022 as 22V638000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 9 model years the campaign names. Their owners have filed 1,520 complaints with NHTSA, 299 of them before this campaign was filed. 33 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2020, 2 years before this filing.
The vehicles on this campaign carry 36 other recalls published here, the newest being: 26V584000 (structure), 26V562000 (suspension), 26V559000 (tires), 26V413000 (power train).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on August 14, 2023 as campaign 23V577000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-08-14.
Independent developer and analyst