Recall · 21V950000
Chrysler recalled the JEEP Grand Cherokee over exterior lighting
36,929
Vehicles covered
1
Model
1
Model years
December 9, 2021
Filed with NHTSA
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- What it can cause
- Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
- What the dealer does
- Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| JeepGrand Cherokee | 2021 | 2021 |
How this campaign compares
At 36,929 vehicles this is a bigger campaign than 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2021, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Jeep vehicles have been recalled over the exterior lighting 4 times before this, most recently in October 2021 as 21V797000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 1 model year the campaign names. Their owners have filed 401 complaints with NHTSA, 19 of them before this campaign was filed. 42 of those name the exterior lighting, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in November 2020, 1 year before this filing.
The vehicles on this campaign carry 11 other recalls published here, the newest being: 24V436000 (back over prevention), 24V132000 (suspension), 23V577000 (back over prevention), 23V413000 (suspension).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on December 9, 2021 as campaign 21V950000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-12-09.
Independent developer and analyst