Recall · 23V010000
Chrysler recalled the CHRYSLER Pacifica over electrical system
67,117
Vehicles covered
1
Model
7
Model years
January 17, 2023
Filed with NHTSA
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
- What it can cause
- An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
- What the dealer does
- Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 67,117 vehicles this is a bigger campaign than 90% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2017 to 2023, so the oldest vehicles on it were 6 model years old when the defect was reported to NHTSA.
Chrysler vehicles have been recalled over the electrical system 23 times before this, most recently in June 2020 as 20V334000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 7 model years the campaign names. Their owners have filed 3,550 complaints with NHTSA, 1,631 of them before this campaign was filed. 1,069 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in May 2016, 6 years before this filing.
The vehicles on this campaign carry 17 other recalls published here, the newest being: 26V362000 (electrical system), 26V358000 (air bags), 26V327000 (back over prevention), 26V296000 (equipment adaptive/mobility).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on January 17, 2023 as campaign 23V010000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2023-01-17.
Independent developer and analyst