Recall · 24V111000
Chrysler recalled 2 models over visibility
199,143
Vehicles covered
2
Models
7
Model years
February 15, 2024
Filed with NHTSA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
- What it can cause
- An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
- What the dealer does
- Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 199,143 vehicles this is a bigger campaign than 95% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2024, so the oldest vehicles on it were 3 model years old when the defect was reported to NHTSA.
Jeep vehicles have been recalled over the visibility 5 times before this, most recently in September 2021 as 21V729000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 7 model years the campaign names. Their owners have filed 3,184 complaints with NHTSA, 715 of them before this campaign was filed. 9 of those name the visibility, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in October 2020, 3 years before this filing.
The vehicles on this campaign carry 51 other recalls published here, the newest being: 26V562000 (suspension), 26V559000 (tires), 26V413000 (power train), 26V363000 (steering).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on February 15, 2024 as campaign 24V111000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-02-15.
Independent developer and analyst