Recall · 24V872000
Chrysler recalled 2 models over electrical system
7,198
Vehicles covered
2
Models
2
Model years
November 19, 2024
Filed with NHTSA
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
- What it can cause
- Driving without knowing the vehicle's actual speed increases the risk of a crash.
- What the dealer does
- Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 7,198 vehicles this is a bigger campaign than 77% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2024, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.
Jeep vehicles have been recalled over the electrical system 40 times before this, most recently in September 2024 as 24V720000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 2 model years the campaign names. Their owners have filed 280 complaints with NHTSA, 25 of them before this campaign was filed. 125 of those name the electrical system, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 15 other recalls published here, the newest being: 26V559000 (tires), 26V413000 (power train), 26V328000 (air bags), 25V741000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on November 19, 2024 as campaign 24V872000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2024-11-19.
Independent developer and analyst