CSR

Recall · 24V944000

Chrysler recalled 4 models over back over prevention

79,365

Vehicles covered

4

Models

4

Model years

December 19, 2024

Filed with NHTSA

BACK OVER PREVENTION:SOFTWARE

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What it can cause
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
What the dealer does
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
JeepGrand Cherokee20242024
JeepGrand Cherokee L20242024
JeepGrand Wagoneer20242024
JeepWagoneer20242024

How this campaign compares

At 79,365 vehicles this is a bigger campaign than 91% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers one model year, 2024, and the defect was reported to NHTSA in 2024, at or before the oldest model year it covers — as current as a recall gets.

Jeep vehicles have been recalled over the back over prevention 7 times before this, most recently in September 2024 as 24V676000. That is not evidence the earlier repair failed.

This site holds the complaint record for all 4 model years the campaign names. Their owners have filed 361 complaints with NHTSA, 28 of them before this campaign was filed. 4 of those name the back over prevention, the system this recall is about — a count of complaints, not of this defect.

The vehicles on this campaign carry 21 other recalls published here, the newest being: 26V584000 (structure), 26V559000 (tires), 26V413000 (power train), 26V328000 (air bags).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Chrysler (FCA US, LLC) with NHTSA on December 19, 2024 as campaign 24V944000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-12-19.
Independent developer and analyst