CSR

Recall · 25V040000

Toyota Motor Engineering recalled 8 models over steering

1,716

Vehicles covered

8

Models

9

Model years

January 29, 2025

Filed with NHTSA

STEERING:COLUMN

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What it can cause
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
What the dealer does
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.

VehicleModel yearsSafety record
Lexus NX2023 to 202420232024
Lexus RX20232023
Toyota Corolla20232023
Toyota Corolla Cross20232023
Toyota Corolla Cross Hybrid2023Not published here
Toyota Highlander20232023
Toyota Highlander Hybrid20232023
Toyota Tacoma20232023

How this campaign compares

At 1,716 vehicles this is a bigger campaign than 64% of the 18,384 vehicle recalls with a published size filed from 1995 up to this one. The middle campaign among them covers 471. It covers model years 2023 to 2024, so the oldest vehicles on it were 2 model years old when the defect was reported to NHTSA.

Toyota vehicles have been recalled over the steering 19 times before this, most recently in November 2024 as 24V878000. That is not evidence the earlier repair failed.

This site holds the complaint record for 8 of the 9 model years the campaign names. Their owners have filed 628 complaints with NHTSA, 379 of them before this campaign was filed. 73 of those name the steering, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in December 2022, 2 years before this filing.

The vehicles on this campaign carry 18 other recalls published here, the newest being: 26V687000 (electrical system), 26V203000 (back over prevention), 26V162000 (back over prevention), 26V128000 (seats).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Toyota Motor Engineering & Manufacturing with NHTSA on January 29, 2025 as campaign 25V040000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2025-01-29.
Independent developer and analyst