CSR

Ford · NHTSA safety record

2014 Ford E-350

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

17

Complaints

0

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2014 Ford E-350 have filed 17 safety complaints with NHTSA between July 2014 and October 2025. The most complained-about system is the steering, named in 4 of them (24%). The typical failure was reported at 16,500 miles, the median across the 16 complaints that gave an odometer reading.

NHTSA has issued 13 recalls covering this vehicle.

Recalls (13)

EQUIPMENT

19V401000 · May 29, 2019

The defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

VCI Emergency Vehicle Specialists · up to 22 vehicles across all model years covered

SEATS

19V313000 · April 18, 2019

The defect
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The remedy
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Mobility Transportation Services · up to 2,080 vehicles across all model years covered

SEAT BELTS

17V472000 · July 25, 2017

The defect
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
The risk
The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
The remedy
Ford will notify owners, and dealers will replace the affected bolts, free of charge. Interim notices informing owners of the safety risk were mailed September 8, 2017. Owners will receive a second notice when remedy parts become available in the fourth quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S17.

Ford Motor Company · up to 94,605 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

16V350000 · May 24, 2016

The defect
New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy
New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

New England Wheels · up to 2 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

16V317000 · May 18, 2016

The defect
Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy
Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.

Mobility Works (WMK Inc.) · up to 11 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

15V779000 · November 20, 2015

The defect
New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

New England Wheels · up to 278 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

15V763000 · November 17, 2015

The defect
Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Mobility Specialists, Inc. · up to 285 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

15V729000 · November 4, 2015

The defect
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Mobility Works (WMK Inc.) · up to 667 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V706000 · November 5, 2014

The defect
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Cummings Mobility Conversion & Supply · up to 34 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V641000 · October 10, 2014

The defect
Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

Mobility Works (WMK Inc.) · up to 834 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V617000 · October 3, 2014

The defect
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

New England Wheels · up to 286 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY

14V595000 · September 24, 2014

The defect
Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The remedy
Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

Elkhart Coach · up to 437 vehicles across all model years covered

FUEL SYSTEM, OTHER:STORAGE

14V097000 · March 4, 2014

The defect
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
The risk
If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
The remedy
Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

Landi Renzo USA · up to 343 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 17.

STEERING 4 24%
WHEELS 4 24%
ELECTRICAL SYSTEM 3 18%
ENGINE 3 18%
SUSPENSION 3 18%
UNKNOWN OR OTHER 2 12%
FUEL SYSTEM, GASOLINE 1 6%
POWER TRAIN 1 6%
SERVICE BRAKES 1 6%
VEHICLE SPEED CONTROL 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 6.

2014 2015 2025
2014 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

fire · 27,280 miles

TL* THE CONTACT OWNS A 2014 FORD E-350. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE ENGINE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,280.

NHTSA complaint 10684334. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

114,252 miles

Odometer Fraud. The contact purchased a 2014 Ford E-350. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 92,801. The contact later discovered that upon contacting the local DMV that the mileage was 114,252.

NHTSA complaint 11693523. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Carvana is attempting to sell this vehicle in Lehi, Utah. After speaking with the Ford dealership that worked on it for an “internal transmission repair” they told me the the vehicle’s engine is bad (full long block replacement is recommended and the dealership told me it’s dangerous) and needs a new engine. The previous owner was told this and then turned around and sold it to Carvana. I told Carvana this and they did nothing about it and it is still for sale. Please protect anyone looking to purchase this vehicle as it is not safe.

NHTSA complaint 11612007. Filed by an owner and not verified by NHTSA or by us.

WHEELS

28,500 miles

I WORK FOR THE UNIVERSITY OF CALIFORNIA SAN DIEGO FLEET SERVICES. WE HAVE SEVERAL 2014 FORD E-350'S IN OUR RENTAL FLEET. SOME TIME A FEW YEARS BACK MICHELIN RECALLED MANY OF THE LTX TIRES ON MANY OF OUR VANS. THE DOT CODE ON THE TIRES ON THIS VAN DID NOT FALL UNDER THE MICHELIN RECALL. AS YOU CAN SEE IN THE PHOTO THIS TIRE HAD A TREAD SEPARATION ON A REAR TIRE, VAN FULL OF PASSENGERS. WE ARE REALLY LUCKY THIS VAN DID NOT ROLL OVER. THIS HAPPENED TRAVELING ON THE HIGHWAY AT SPEEDS WITHIN THE POSTED LIMIT. THE TREAD AS IT CAME SEPARATED FROM THE TIRE DAMAGED THE UNDERCARRIAGE OF THE VAN & PULLED A LOOSE HEATER HOSE WHICH CAUSED COOLANT TO LEAK AND THE VAN OVER HEATED & LEFT A GROUP STRANDED

NHTSA complaint 11084847, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS

75,000 miles

STEEL RIM FAILURE. PURCHASED VEHICLE WITH 8000 MILES ON ODOMETER OCTOBER 2014. AS OF TODAY DECEMBER 2017 THE ODOMETER READS 141,000 MILES . I HAVE REPLACE ALL FOUR RIMS ON THIS VEHICLE ONE BY ONE. FIRST ISSUE I WAS LOOSING HUB CAPS WHILE DRIVING CONTINUOUSLY,I FINALLY GAVE UP AND TOOK ALL OFF,LEFT BARE RIMS. THEN THE SECOND ISSUE WAS RIMS CRACKING AND FAILING AT THE WELDED POINT WHERE THE SPOKES/STRUTS ARE ATTACHED. THE SAME FAILURE IS THE SAME PLACE OVER AND OVER. NOTICED THIS ISSUE WHILE DRIVING AND TPMS LIGHT WOULD COME ON,I WOULD PULL OVER AND BY THE TIME I GOT STOPPED THE TIRE WAS COMPLETELY FLAT. VERY DANGEROUS ISSUES FOR OTHER DRIVERS ON THE ROAD AS WELL AS MYSELF AND FAMILY .

NHTSA complaint 11054998. Filed by an owner and not verified by NHTSA or by us.

STEERING

38,323 miles

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 38,323 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4" AND IN THE STEERING GEAR OUTPUT SHAFT. THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

NHTSA complaint 10883896. Filed by an owner and not verified by NHTSA or by us.

STEERING

30,152 miles

I AM A REPRESENTATIVE FROM AN AUTO REPAIR FACILITY IN CHARGE OF THE REPAIRS AND MAINTENANCE OF A FLEET OF EMERGENCY VEHICLES. THIS IS AN AMBULANCE CONVERSION AND AT 30,152 MILES, IT WAS FOUND TO HAVE EXCESSIVE VERTICAL PLAY IN ALL FOUR TIE ROD ENDS UP TO 1/4." THERE IS NO LATERAL PLAY AS IN NORMAL WEAR OVER A LONGER PERIOD OF TIME. IT IS BELIEVED THIS IS A DEFECT IN MANUFACTURING AND IS A SAFETY HAZARD.

NHTSA complaint 10883893. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford E-350

Model year Complaints Recalls Deaths
2022 14 3
2021 20 6
2017 13 5
2013 13 9
2012 16 12
2011 19 18
2010 17 16

Other 2014 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst