CSR

Chevrolet · NHTSA safety record

2015 Chevrolet Express

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2015 Chevrolet Express have filed 8 safety complaints with NHTSA between November 2015 and December 2021. The most complained-about system is the electrical system, named in 2 of them (25%). The typical failure was reported at 24,000 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

18V295000 · May 3, 2018

The defect
General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
The risk
High electrical resistance can increase the risk of a fire.
The remedy
GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

General Motors LLC · up to 207,483 vehicles across all model years covered

EQUIPMENT

18V267000 · April 26, 2018

The defect
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

General Motors LLC · up to 6,154 vehicles across all model years covered

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

16V184000 · April 1, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
The risk
Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.
The remedy
GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.

General Motors LLC · up to 321 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Sale of noncompliant school bus

AQ18006

Still open audit query · opened December 1, 2018

the seats

NHTSA's Office of Chief Counsel received a report from a private attorney representing the estate of a child passenger in a 15 passenger van who died in a crash allegedly occurring when the van was being employed by a school district for student transportation. The attorney provided the agency with a bill of sale and accompanying documentation indicating that the van was sold in August of 2015 by Wiesner Chevrolet of Huntsville, Texas to the Trinity County Texas Independent School District. Sale of a vehicle that does not comply with the Federal Motor Vehicles Safety Standards (FMVSS) applicable to school buses when that vehicle is likely to be used significantly to transport preprimary, primary, and secondary school students to or from school or an event related to school constitutes a violation of Section 30112 of the Motor Vehicle Safety Act. The purpose of this AQ is to investigate the potential violation of the Act's prohibition of sales of a school bus that is not compliant to FMVSS.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ELECTRICAL SYSTEM 2 25%
LATCHES/LOCKS/LINKAGES 2 25%
SERVICE BRAKES 2 25%
SUSPENSION 2 25%
ENGINE 1 13%
FUEL SYSTEM, GASOLINE 1 13%
STRUCTURE 1 13%
TIRES 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 3.

2015 2018 2021
2015 to 2021

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL SYSTEM, GASOLINE

towed · 20,000 miles

The contact owns a 2015 Chevrolet Express. The contact stated that she could not place compressed natural gas into the tank of her vehicle. The contact was able to find the required gas in another state; however, the vehicle ran out of gas on the return home. The contact had initially towed the vehicle to a local dealer and was informed that they did not have an available service technician to repair her vehicle. The contact then called Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) where she towed the vehicle after she was assured that the vehicle could be serviced by the dealer. After two weeks of remaining in the dealer's possession, the contact was also informed that the dealer

NHTSA complaint 11443768, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES

36,961 miles

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED ALL OF THE DOOR LOCKS AND THE IGNITION CYLINDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,961.

NHTSA complaint 11082181. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

25,730 miles

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,730.

NHTSA complaint 11082182. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

48,500 miles

WHILE DRIVING OUT OF A MOUNTAINOUS AREA, THE BRAKES APPEARED TO WARP, WHICH RESULTED IN THE VAN SHAKING VIOLENTLY WHEN THE BRAKES WERE APPLIED. ONCE WE WERE BACK ON LEVEL GROUND THE BRAKES APPEARED TO COOL DOWN AND THE SHAKING STOPPED WHEN THE BRAKES WERE APPLIED. THE FRONT END ALIGNMENT WAS DONE 11/16/17 BY A DEALERSHIP AT 46,000 MILES

NHTSA complaint 11063127. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

45 miles

TL-

NHTSA complaint 10864330. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

16,494 miles

BRAKES FAILED WHILE DRIVING DOWN A HILL IN 2ND GEAR.

NHTSA complaint 10853911. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Express

Model year Complaints Recalls Deaths
2021 13 2
2020 16 1
2019 8 4
2018 11 6
2017 20 6
2016 15 6
2014 14 7
2013 22 8
2012 13 6 2
2011 12 5
2010 15 5

Other 2015 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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