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Chevrolet · NHTSA safety record

2014 Chevrolet Express

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 14 safety complaints about the 2014 Chevrolet Express with the US government. Of those, no death is recorded. 7 recall campaigns are open against it.

The most complained-about system is the air bags, named in 4 complaints, 29% of the total. The typical failure was reported at 30,950 miles, the median across the 8 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2014 to February 2026 · How this is counted

What is on file

14 complaints on file

14

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 4 · 29%
ELECTRICAL SYSTEM 3 · 21%
FUEL/PROPULSION SYSTEM 3 · 21%
VISIBILITY 2 · 14%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 7%
ENGINE 1 · 7%
FUEL SYSTEM, OTHER 1 · 7%
POWER TRAIN 1 · 7%
SEAT BELTS 1 · 7%
SERVICE BRAKES 1 · 7%
STEERING 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 14.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 3.

4 3 2 1
14 15 17 18 19 20 24 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2014 Chevrolet Express. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

7 on file

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

18V295000 · May 3, 2018

The defect
General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
The risk
High electrical resistance can increase the risk of a fire.
The remedy
GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

General Motors LLC · up to 207,483 vehicles across all model years covered

EQUIPMENT

18V267000 · April 26, 2018

The defect
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

General Motors LLC · up to 6,154 vehicles across all model years covered

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

16V184000 · April 1, 2016

The defect
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
The risk
Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.
The remedy
GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.

General Motors LLC · up to 321 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

13V544000 · October 30, 2015

The defect
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
The risk
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
The remedy
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.

General Motors LLC · up to 1,808 vehicles across all model years covered

ELECTRICAL SYSTEM

14V614000 · October 1, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
The risk
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

General Motors LLC · up to 106,307 vehicles across all model years covered

FUEL SYSTEM, OTHER

14V500000 · August 13, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
The risk
A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
The remedy
GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.

General Motors LLC · up to 3,345 vehicles across all model years covered

AIR BAGS:FRONTAL

14V117000 · March 17, 2014

The defect
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
The risk
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
The remedy
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.

General Motors LLC · up to 303,013 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL SYSTEM, OTHER

towed · 20,000 miles

The contact owns a 2014 Chevrolet Express. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor coming from the vehicle with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic where it was discovered that the fuel regulator was leaking. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V500000 (Fuel System, Other). The vehicle was then towed to a dealer however, the dealer refused to service the vehicle. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 20,000.

NHTSA complaint 11567850. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
My worry is the airbag. Is it a Takata airbag? From my understanding these airbags are dangerous. So is there a recall to have them fixed. And if so , can I take it to my local chevy dealer.

NHTSA complaint 11717506. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Leaking gasoline under vehicle.Gas line leaking at connection to gas tank.Replacement gas line is discontinued and replacement can not be found.

NHTSA complaint 11591248. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
CURRENTLY HAVE A RECALL ON MY VEHICLE (N172086770). SINCE THE ORIGINAL RECALL IN 2018, I'VE MADE SEVERAL ATTEMPTS WITH THE GENERAL MOTORS TO HAVE THIS ISSUE REPAIRED. AS OF THIS DATE, 7/12/2020, THEY HAVE BEEN UNWILLING TO FIX THE PROBLEM. I HAVE SEVERAL CASE NUMBERS WITH THE COMPANY BECAUSE I'VE HAD NUMEROUS CONVERSATIONS WITH THEM. THEY KEEP CHANGING THE CASE NUMBERS IN AN EFFORT TO DISCOURAGE ME FROM HAVING THE PROBLEM (A PROBLEM THEY CAUSED) FIXED. PLEASE REFERENCE DOT REFERENCE NUMBER 9064677 FILED ON OR AROUND 6/8/2020.

NHTSA complaint 11338963. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint 11326379. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

190,000 miles

I HAVE A FLEET OF 2011-2015 CHEVROLET EXPRESS DIESEL CARGO VANS FOR MY BUSINESS. EACH OF THEM ARE ON THEIR 3RD REPLACEMENT OF THE DEF TANK HEATER KIT GM P/N 84412924. IT SEEMS TO DIE AFTER USE IN THE 80,000 MILE RANGE. SEEMS TO BE A POORLY DESIGNED PART HAVING TO DO THIS.

NHTSA complaint 11230998. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Express

Model year Complaints Recalls Deaths
2021 13 2 —
2020 17 1 —
2019 8 4 —
2018 11 6 —
2017 21 6 —
2016 15 6 —
2015 8 3 —
2013 22 8 —
2012 13 6 2
2011 12 5 —
2010 15 5 —

Other 2014 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst