CSR

Chevrolet · NHTSA safety record

2018 Chevrolet Silverado 2500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

52

Complaints

2

Crashes

2

Fires

3

Injuries

0

Deaths

Owners of the 2018 Chevrolet Silverado 2500 have filed 52 safety complaints with NHTSA between January 2018 and July 2026. The most complained-about system is the electrical system, named in 13 of them (25%). The typical failure was reported at 24,139 miles, the median across the 24 complaints that gave an odometer reading.

Complaints fell 30% year on year: 7 in the twelve months to 2026-Q1, against 10 in the twelve before.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

24V756000 · October 10, 2024

The defect
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
The remedy
Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

General Motors, LLC · up to 2,061 vehicles across all model years covered

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

23V047000 · February 2, 2023

The defect
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

General Motors, LLC · up to 22,132 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

21V496000 · July 1, 2021

The defect
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
The risk
An electrical short-circuit can increase the risk of a fire.
The remedy
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

General Motors, LLC · up to 338,020 vehicles across all model years covered

ENGINE

19V328000 · April 25, 2019

The defect
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
The risk
A short-circuit may damage the engine components and increase the risk of fire.
The remedy
GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

General Motors LLC · up to 318,374 vehicles across all model years covered

SEAT BELTS:FRONT:RETRACTOR

17V567000 · September 14, 2017

The defect
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
The risk
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

General Motors LLC · up to 38,048 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 52.

ELECTRICAL SYSTEM 13 25%
ENGINE 12 23%
FUEL/PROPULSION SYSTEM 9 17%
AIR BAGS 6 12%
POWER TRAIN 6 12%
UNKNOWN OR OTHER 6 12%
EXTERIOR LIGHTING 4 8%
EQUIPMENT 3 6%
SEAT BELTS 2 4%
TIRES 2 4%
ENGINE AND ENGINE COOLING 1 2%
SEATS 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 10.

2018 2019 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 44,000 miles

The contact's wife owns a 2018 Chevrolet Silverado 2500. The contact stated that while his wife was driving at 45 MPH, she crashed into another vehicle in an intersection. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for pain on both sides of his ribs. The contact's wife did not sustain any injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be respired. The failure mileage was approximately 44,000. The VIN was not

NHTSA complaint 11489974, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured

Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.

NHTSA complaint 11746441. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 6,700 miles

DIESEL L5P 2017-CURRENT. WHEN HAVING THE ENGINE BLOCK HEATER PLUGGED IN, I HAVE SEEN MULTIPLE TRUCKS BURN DOWN FROM HAVING A SHORT SOMEWHERE. I HAVE ALSO SEEN THE CORD FOR THE ENGINE BLOCK HEATER RUB AGAINST THE WIRING HARNESS AND RUB THE INSULATION OFF EXPOSING THE BARE WIRE. I BELIEVE WHEN THIS HAPPENS, AN ELECTRICAL ARCH JUMPS FROM THE WIRE TO GROUND A STARTING A FIRE. PLEASE INVESTIGATE ENGINE BLOCK HEATER CORD AND IT RUBBING AGAINST SHARP EDGES EXPOSING BARE WIRE.

NHTSA complaint 11065989. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

fire · 1,000 miles

MON OCT 8TH, 5PM, MY CHEVY SILVERADO 2500HD DIESEL TRUCK CAUGHT FIRE DRIVING DOWN A CITY ROAD(APPROXIMATELY 30MPH), WITH ME, MY 12YO DAUGHTER AND HER FRIEND IN IT. THE ENGINE DIED, AND I LOST POWER STEERING AND BRAKES. AFTER WRESTLING THE TRUCK TO THE SIDE FO THE ROAD, A PASSERBY DROVE BACKWARDS IN TRAFFIC TO ALERT ME THAT THE TRUCK WAS BURNING. IF NOT FOR HIM, WE MIGHT NOT HAVE GOTTEN OUT IN TIME. FLAMING FUEL WAS DRIPPING DOWN FROM IN THE CHASSIS, DRIVER SIDE, IN FRONT OF REAR WHEEL, APPROXIMATELY WHERE THE FUELING RECEPTACLE WAS. THE POOL OF BURNING FUEL ON THE GROUND COULD NOT BE EXTINGUISHED. A PASSERBY EMPTIED A 15LB FIRE EXTINGUISHER ONTO THE AREA, AND WAS NOT ABLE TO STOP THE

NHTSA complaint 11181495, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash

Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.

NHTSA complaint 11749702. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was

NHTSA complaint 11747241, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The truck kept going into limp mode and when taken to the dealership it was found to have metal in the fuel. According to the report from the dealership they stated that this indicated the injection pump had come apart internally and sent metal throughout the system. It has since been repaired at a high cost to myself. The generation of truck made before mine had a recall for the same thing and I feel that they have not fixed the problem or it wouldn't have happened to my truck. Seems like a manufacturing defect. When in limp mode the truck does not operate at the speed limit required for highway driving. There was no indication prior to the failure.

NHTSA complaint 11740738. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.

NHTSA complaint 11715028. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

215,000 miles

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,985. While attempting to register the vehicle, it was discovered that the title mileage was approximately 215,000.

NHTSA complaint 11702712. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado 2500

Model year Complaints Recalls Deaths
2024 139 3
2023 44 1
2022 91 3
2021 84 6
2020 101 10
2019 74 7
2017 54 5
2016 122 5
2015 175 6
2014 40 2
2013 51 3
2012 53 3
2011 104 4
2010 21 5

Other 2018 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst