CSR

Chevrolet · NHTSA safety record

2019 Chevrolet Silverado 2500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

74

Complaints

2

Crashes

6

Fires

4

Injuries

0

Deaths

Owners of the 2019 Chevrolet Silverado 2500 have filed 74 safety complaints with NHTSA between January 2019 and August 2026. The most complained-about system is the electrical system, named in 19 of them (26%). The typical failure was reported at 12,025 miles, the median across the 36 complaints that gave an odometer reading.

Complaints halved year on year: 7 in the twelve months to 2026-Q1, against 15 in the twelve before.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

AIR BAGS

26V325000 · May 21, 2026

The defect
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles. The left-side or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
The remedy
Dealers will replace both RRAB modules, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262557310. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026. This recall expands previous NHTSA recall number 26V166.

General Motors, LLC · up to 2,785 vehicles across all model years covered

AIR BAGS

26V166000 · March 19, 2026

The defect
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2019 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 Crew Cab vehicles. The left or right-side roof rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increasing the risk of injury.
The remedy
Dealers will replace the left and right-side RRAB modules, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262549710. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

General Motors, LLC · up to 2,819 vehicles across all model years covered

AIR BAGS

25V432000 · June 26, 2025

The defect
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk
A detached end cap or inflator rupture can allow compressed gas to escape and project the end cap or fragments of the inflator into the vehicle, increases the risk of injury or crash.
The remedy
Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed July 23, 2025. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252513060.

General Motors, LLC · up to 1,658 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

24V756000 · October 10, 2024

The defect
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
The risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
The remedy
Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.

General Motors, LLC · up to 2,061 vehicles across all model years covered

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

23V047000 · February 2, 2023

The defect
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

General Motors, LLC · up to 22,132 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

21V496000 · July 1, 2021

The defect
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
The risk
An electrical short-circuit can increase the risk of a fire.
The remedy
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

General Motors, LLC · up to 338,020 vehicles across all model years covered

ENGINE

19V328000 · April 25, 2019

The defect
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
The risk
A short-circuit may damage the engine components and increase the risk of fire.
The remedy
GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

General Motors LLC · up to 318,374 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 74.

ELECTRICAL SYSTEM 19 26%
ENGINE 19 26%
FUEL/PROPULSION SYSTEM 10 14%
POWER TRAIN 9 12%
UNKNOWN OR OTHER 7 9%
SERVICE BRAKES 6 8%
STEERING 5 7%
AIR BAGS 3 4%
ENGINE AND ENGINE COOLING 3 4%
EXTERIOR LIGHTING 3 4%
STRUCTURE 3 4%
TIRES 3 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 13.

2019 2020 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured · fire

While trying to Jumpstart the battery the factory gm battery exploded send battery acid flying everywhere. Causing chemical burns. Ring Video available of incident.

NHTSA complaint 11551502. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 21,715 miles

ON JULY 9 2020 AT APPROXIMATELY 1900 ENROUTE HOME FROM WORK, FOR REASONS UNKNOWN, DRIVER, (MY 26 Y/O SON ) LOST CONSCIOUSNESS AND SUBSEQUENTLY LOST CONTROL OF VEHICLE (2019 CHEVROLET SILVERADO 2500HD CREW CAB LONG BED 4X4) WHILE IN MOTION HEADING SOUTHWEST ON A 2 LANE NON DIVIDED LOCAL RURAL ROAD. VEHICLE CROSSED CENTER LINES AND UNOCCUPIED ONCOMING LANE AND TRAVELED OFF THE ROAD AT 1022 TAMARAC RD, BRUNSWICK, NY AND STRUCK A GROUP OF TREES DEAD CENTER OF FRONT END SHEARING ALL TREES OFF AT IMPACT. DRIVER BECAME ALERT AT FIRST IMPACT. TREES CAME TO REST ON ROOF OF CAB. ***THERE WAS SOME SMOKEY POWDER BUT NO AIR BAGS IN THE CAB COMPARTMENT DEPLOYED. *** A SMALL BURNT TEAR NOW EXISTS IN THE

NHTSA complaint 11342170, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and

NHTSA complaint 11658768, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · towed · 19,000 miles

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR SIDE CURTAIN AIR BAGS ERRONEOUSLY DEPLOYED, CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING AND DRIVE OFF THE ROADWAY. DURING THE INCIDENCE, THE DRIVER SUSTAINED AN INJURED NECK AND SKIN BURNS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DANIELS CHEVROLET LOCATED AT 365 E MAIN ST, SWAINSBORO, GA 30401 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.*DT

NHTSA complaint 11394787. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The brake lights do not work, the turn signals do not work, there is one tail light working at the lower right rear. Front parking lights work but front turn signals so not work. The cab brake light works. The turn signal flasher works and the dashboard turn arrows work but the flasher goes to hyper flash. The emergency lights do not work, the flasher switch works. The turn signal in the mirror left or right does not work. I really do not know how long this has been going on.

NHTSA complaint 11755921. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Purchased new Aug 2019 in PA. Headlights had condensation behind them within the first month. Brought it into the service dept. in Bedford PA. Was told they wouldn't do anything with it because the issue would resolve with the air port in the back of the headlight assembly. The situation did not resolve, took it back multiple times and they refused to replace headlight assembly while it was under warranty. Now there is an inch of water in the headlight, and the bottom right blinker quit working. Of course now it is out of warranty, and the dealership in WI where I moved is quoting me $1500 to replace the headlight assembly and seal.

NHTSA complaint 11753922. Filed by an owner and not verified by NHTSA or by us.

EQUIPMENT

fire · 156,000 miles

The contact owned a 2019 Chevrolet Silverado HD Crew. The contact stated that while the vehicle was parked outside of the residence, unoccupied, the vehicle engine block heater was plugged in, the vehicle caught of fire under the hood on the passenger side. The fire department was called and extinguished the fire however the vehicle along with another vehicle in the driveway was deemed a total loss by the insurance company. The additional property damage due to the fire was siding, window, cause smoke damage to insulation in the attic. The dealer was not notified of the issue. The manufacturer was notified of the issue. The approximate failure mileage was 156,000.

NHTSA complaint 11739234. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

163,000 miles

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that after remote starting the vehicle, the contact entered the vehicle, and there was smoke coming from the rear window defroster. The contact turned off the defroster and discovered that the plastic cover had melted, and the metal tab had detached and was burned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: N192265660 (Rear Window Defroster Thermal Events - US Only); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The

NHTSA complaint 11733605, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

139,000 miles

The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.

NHTSA complaint 11731680. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The Variable Geometry Turbocharger Actuator failed on my 2019 2500HD Silverado. There was a significant decrease in power. This was most noticeable on uphill grades where speed would drop to between 35 and 40 mph on a 75mph speed limit highway. On several occasions, vehicles came close to hitting me because of my slow speed.

NHTSA complaint 11724249. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado 2500

Model year Complaints Recalls Deaths
2024 139 3
2023 44 1
2022 91 3
2021 84 6
2020 101 10
2018 52 5
2017 54 5
2016 122 5
2015 175 6
2014 40 2
2013 51 3
2012 53 3
2011 104 4
2010 21 5

Other 2019 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst