CSR

Grand Design · NHTSA safety record

2018 Grand Design Reflection

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

0

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2018 Grand Design Reflection have filed 11 safety complaints with NHTSA between June 2017 and January 2026. The most complained-about system is the suspension, named in 5 of them (45%). The typical failure was reported at 5,850 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

EQUIPMENT:APPLIANCE:REFRIGERATOR

22V038000 · January 28, 2022

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
The risk
An electrical arc increases the risk of a fire.
The remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

Grand Design RV, LLC · up to 43,421 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

20V362000 · June 19, 2020

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
The risk
If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
The remedy
Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.

Grand Design RV, LLC · up to 22,797 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

18V764000 · October 30, 2018

The defect
Grand Design RV, LLC is recalling certain 2018-2019 Reflection fifth wheel trailers, models 28BH and 29RS. The circuit for the power converter does not have over-current protection.
The risk
An electrical short circuit in the unprotected circuit can increase the risk of a fire.
The remedy
Grand Design RV will notify owners, and dealers will inspect the trailers to determine if the 50-amp mini breaker at the bus bar is installed correctly and that the circuit is wired correctly, correcting it as necessary, free of charge. The recall began November 19, 2018. Owners may contact Grand Design RV customer service at 1-574-825-9679. Grand Design RV's number for this recall is 910017.

Grand Design RV, LLC · up to 1,765 vehicles across all model years covered

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

17V789000 · December 8, 2017

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.

Grand Design RV, LLC · up to 3,969 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

17V743000 · November 21, 2017

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2018 Reflection travel trailers, model 297RSTS. These vehicles may have insufficient clearance between the tire and the ram that moves the slide out room. The tire can contact the ram for the slide out room while the trailer is being towed, causing tire damage or a possible tire blowout.
The risk
Tire failure can increase the risk of a crash.
The remedy
Grand Design will notify owners, and dealers will install a lift kit at each of the axle hangers, giving two additional inches of clearance. Tires that show evidence of damage will be replaced. These repairs will be performed free of charge. The recall began on December 14, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910011.

Grand Design RV, LLC · up to 114 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

SUSPENSION 5 45%
SERVICE BRAKES 3 27%
STRUCTURE 2 18%
EQUIPMENT 1 9%
POWER TRAIN 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 3.

2017 2024 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

EQUIPMENT

1 injured · fire · towed · 10,000 miles

The contact owns a 2018 Grand Design Reflection RV. The contact stated stated after starting the RV, he noticed that there was fire coming out of the refrigerator compartment. The contact was able to extinguish the fire with 3 fire extinguishers, fire hoses, and with the assistance of the fire department. A fire department report was filed. A police report was filed, but the police report information was not available. The contact sustained a scraped left knee while exiting the RV, but did not seek medical assistance. The RV was towed to the contact's residence. The manufacturer was notified of the failure and informed that the VIN was included in NHTSA Campaign Number: 22V038000

NHTSA complaint 11597322, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE
The contact owns a 2018 Grand Design Recreational Reflection RV. The contact stated that there were structural cracks and frame separation on the RV, causing the rear interior walls to separate from the floor of the RV. The cause of the failure was not yet determined. The contact was informed of a Customer Satisfaction Campaign related to the failure. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was unknown.

NHTSA complaint 11709891. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
A thin rubber grommet is used to protect the electric brake wires passing through the axel tube. These grommets wear through during normal towing. This, in turn, causes the wire to short to ground leading to total failure of the trailer brakes. I did not experience an accident but came very close as I was approaching a stopped vehicle and realized I needed MUCH more braking force on my truck brakes to stop my forward movement. All 4 grommets on the 2 axels on my trailer have failed as shown in the attached pictures but only one has resulted in the wire being rubbed through causing the brake failure. A picture of the axel ID is also included. This appears to be a serious design flaw that

NHTSA complaint 11613694, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
Own 2018 Grand Design (GD) RV with a broken Lippert (LCI) spring hanger that holds the axle in place, not discovered until maintenance. Photos available. Research reveals longevity, LCI knowledge, fix, number of & lack of notification. Contacted dealer, GD & LCI about safety defect told “Out Of warranty.” Not warranty, safety. The GD RV requirement or LCI frame equipment component issue is the spring/axle hanger. Other RV manufactures utilize Lippert frames with the same component/condition. LCI RV frames experience a higher rate of spring/axle hanger failures than RV manufactures Northwoods or Outdoor RV that design and construct their own RV frames. Info GD Forum. Attached #1, 2, 3, 4.

NHTSA complaint 11587832, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The contact owns a 2018 Grand Design Reflection. The contact stated that as he retracted the RV's main slide out, the actuator used to retract the slide out snapped. Due to the failure, the slide out remained loose and was no longer secured to the RV. A technician was called to inspect the RV but informed the contact that there was too much damage and that extensive repairs would be needed. The manufacturer was notified of the failure and informed the contact that the RV was no longer under warranty. The RV was not repaired. The failure mileage was unknown.

NHTSA complaint 11522266. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

9,000 miles

The contact owns a 2018 Grand Design Reflection. The contact stated that during maintenance of the vehicle, he noticed that the driver’s side rear upper shackle pin on the Dexter trailer axle was not drilled to allow lubricant grease to enter, causing the pin and spring to dry out. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,000. Consumer contacted the RV manufacturer, Grand Design, who suggested he follow up with axle manufacturer, Dexter.

NHTSA complaint 11439033. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Grand Design Reflection

Model year Complaints Recalls Deaths
2022 26 4
2021 21 1
2019 9 5
2017 25 5
2016 19 6
2015 16 4

Other 2018 Grand Design models

Every Grand Design on this site — 24 vehicles, 60 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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