CSR

Grand Design · NHTSA safety record

2019 Grand Design Reflection

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

1

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2019 Grand Design Reflection have filed 9 safety complaints with NHTSA between June 2019 and December 2025. The most complained-about system is the body structure, named in 4 of them (44%). The typical failure was reported at 1,500 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

EQUIPMENT:APPLIANCE:REFRIGERATOR

22V038000 · January 28, 2022

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
The risk
An electrical arc increases the risk of a fire.
The remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

Grand Design RV, LLC · up to 43,421 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

18V764000 · October 30, 2018

The defect
Grand Design RV, LLC is recalling certain 2018-2019 Reflection fifth wheel trailers, models 28BH and 29RS. The circuit for the power converter does not have over-current protection.
The risk
An electrical short circuit in the unprotected circuit can increase the risk of a fire.
The remedy
Grand Design RV will notify owners, and dealers will inspect the trailers to determine if the 50-amp mini breaker at the bus bar is installed correctly and that the circuit is wired correctly, correcting it as necessary, free of charge. The recall began November 19, 2018. Owners may contact Grand Design RV customer service at 1-574-825-9679. Grand Design RV's number for this recall is 910017.

Grand Design RV, LLC · up to 1,765 vehicles across all model years covered

ELECTRICAL SYSTEM

18V729000 · October 16, 2018

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection travel trailers, models 285BHTS, 287RLTS and 297RSTS. The wires to the 50 amp mini-breaker may be installed incorrectly, leaving the circuit unprotected.
The risk
If the unprotected circuit overheats or experiences a short, it can increase the risk of a fire.
The remedy
Grand Design will notify owners, and dealers will inspect the 50 amp mini-breaker to make sure that it is wired correctly, re-wiring it as necessary, free of charge. The recall began November 12, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910016.

Grand Design RV, LLC · up to 92 vehicles across all model years covered

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

18V658000 · September 24, 2018

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2019 Grand Design Reflection, Imagine and Transcend travel trailers. These axles may be missing inner bearings on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
The risk
If the bearings prematurely wear, it can cause the hub to overheat and smoke, increasing the risk of a fire.
The remedy
Grand Design will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 22, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910015.

Grand Design RV, LLC · up to 997 vehicles across all model years covered

EQUIPMENT:ELECTRICAL

18V637000 · September 14, 2018

The defect
Grand Design RV (Grand Design) is recalling certain 2019 Grand Design Reflection travel trailers, model 295RL. The outside 110V outlet was not correctly wired to a ground-fault (GFI) protected circuit.
The risk
In the event of an electrical issue with an appliance or component that is plugged into the outside electrical outlet, an electrical shock may result, increasing the risk of injury.
The remedy
Grand Design will notify owners, and dealers will install a new correctly wired ground fault receptacle, free of charge. The recall began October 8, 2018. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900014.

Grand Design RV, LLC · up to 53 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

STRUCTURE 4 44%
ELECTRICAL SYSTEM 2 22%
SUSPENSION 2 22%
SERVICE BRAKES 1 11%
UNKNOWN OR OTHER 1 11%
WHEELS 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 3.

2019 2020 2025
2019 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

fire · 1,500 miles

TL* THE CONTACT OWNS A 2019 GRAND DESIGN REFLECTION TRAILER EQUIPPED WITH SELF ADJUSTING BRAKES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH SMOKE WAS PRESENT COMING FROM THE FRONT DRIVER SIDE AXLE. UPON INSPECTION IT WAS DISCOVERED THAT THE BRAKES WERE VERY HOT AND SMOKING. THE TRAILER WAS TAKEN TO THE LOCAL DEALER BRETZ RV & MARINE (2999 OLD HARDIN RD BILLING, MT 59101) THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 1,500. *BF CONSUMER STATED AXLE COMPANY PAID TO FIX TRAILER.*JB

NHTSA complaint 11327697. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · 12 miles

OUR 2019 GRAND DESIGN REFLECTION 290BH HAS A TURNING POINT HITCH. THE TURNING POINT HITCH IS DESIGNED SO THAT YOU CAN TOW THE 5TH WHEEL BEHIND A SHORT BED TRUCK WITHOUT A SLIDER HITCH. WHILE TOWING OUR TRAILER AT ABOUT 50 MPH AND APPROACHING A CURVE THE UNIVERSAL WEDGE CAME LOOSE IN OUR HITCH WHICH MADE THE HITCH TURN AT BOTH POINTS. THIS CAUSED OUR TRAILER TO HIT OUR HIT OUR TRUCK. LUCKILY WE TOW THIS 1/2 TON RATED TRAILER WITH A 1 TON TRUCK AND WE WERE ABLE TO WITHSTAND THE IMPACT OF THE HIT. WE WERE NOT THROWN OFF THE ROAD AND WE WERE ABLE TO PULL OFF SAFELY. AFTER DOING OUR RESEARCH THE DEALER HAD INSTALLED OUR HITCH CORRECTLY ACCORDING TO THE MANUAL RELEASED 05/18/2017 WHICH WAS

NHTSA complaint 11322178, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

6,000 miles

The contact owns a 2019 Grand Design Reflection RV. The contact stated that while pulling the RV, the contact noticed abnormal sounds coming from the hitch location, and the RV displayed excessive up and down movements. Upon inspection, the contact noticed that both the driver's side and passenger's side frames had sustained 3 cracks on each side. The vehicle was serviced at the local RV dealer for the cracks. Additionally, the contact later noticed that the RV outriggers had bent due to a lack of structural strength, the floor of the RV had become warped, and the walls had delaminated due to excessive movement, shuddering, and vibrations inside the RV walls. The contact was concerned that

NHTSA complaint 11707769, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Excessive movement of 5th wheel pin box as a result of cracked frame supporting it. This is the only point of attachment between the tow vehicle and the trailer. Complete failure could lead to uncontrolled detachment of trailer resulting in serious damage, injury or death. Grand Design inspected range of motion of the rear of the pin box on Feb 9, 2025 and deemed it not an issue. However, the front attachment point has a complete crack through the supporting beam which they will not address.

NHTSA complaint 11643206. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
In April 2023 during an inspection to correct a misalignment of my 2019 5th wheel trailer's dual axles, it was discovered by the servicing shop (Straight Line Suspension, Mesa AZ) that the left rear spring hanger had failed causing one of the axles to become misaligned. Straight Line informed me that this was a very unusual situation but we assumed it was a one off situation which was then corrected by Straight Line. On September 24, 2023 while traveling on Interstate 40 in western Arizona several vehicles blew their horns at me and indicated that I should pull off to the side of the road. As I slowed down and began to get out of the active lane I heard a tire blowout. After stopping on the

NHTSA complaint 11554661, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE

30,000 miles

The contact owns a 2019 Grand Design Reflection RV. The contact stated that while driving approximately 30 MPH, the RV drove over a slight ditch in the road and a loud clunking noise was heard. After stopping to inspect the RV, the contact discovered that the front frame of the RV had failed and was bent due to metal fatigue. The RV was taken to the local welder who re-welded the front frame, and the RV was repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 30,000.

NHTSA complaint 11548368. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

6,000 miles

The contact owns a 2019 Grand Design Recreational Reflection. The contact stated that there were wires located underneath one of the slide out beds. While sliding out the bed, the bed rubbed against the wire and caused the wires to short circuit. The contact lost power to certain lights located in the bedroom due to the design. The contact called an independent mechanic who redirected the wires from underneath the slide out bed. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 6,000.

NHTSA complaint 11420141. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

30 miles

I HAVE AN UNSAFE AND POTENTIALLY DANGEROUS WIRING PROBLEM ON MY RV. THE HEATER AND THE REFRIGERATOR ARE WIRED ON THE SAME CIRCUIT BREAKER (SPLICED TOGETHER). WHEN THE HEATER TURNS ON, THE FRIDGE POWER FLASHES ON AND OFF FOR A MOMENT UNTIL THE HEATER IS RUNNING NORMALLY. THIS KIND OF SURGE ON THE CIRCUIT IS UNSAFE AND CAN CAUSE DAMAGE TO OTHER ELECTRICAL COMPONENTS AND/OR FIRE. THE CONTROL BOARD FOR THE FRIDGE HAS ALREADY BEEN REPLACED AS PER BISH'S RV. I HAVE NOTIFIED GRAND DESIGN ABOUT THIS IN A SURVEY (04/2019). SHORTLY AFTER THAT, I RECEIVED AN EMAIL FROM [XXX] ASKING ABOUT MY CONCERNS (04/10/2019) I DESCRIBED IN THE SURVEY. I ALSO RECEIVED A PHONE CALL FROM GRAND DESIGN, I BELIEVE ON

NHTSA complaint 11330508, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Grand Design Reflection

Model year Complaints Recalls Deaths
2022 26 4
2021 21 1
2018 11 5
2017 25 5
2016 19 6
2015 16 4

Other 2019 Grand Design models

Every Grand Design on this site — 24 vehicles, 60 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst