CSR

Grand Design · NHTSA safety record

2021 Grand Design Reflection

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 23 safety complaints about the 2021 Grand Design Reflection with the US government. Of those, no death is recorded. One recall campaign is open against it, covering equipment.

The most complained-about system is the body structure, named in 13 complaints, 57% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2020 to September 2026 · How this is counted

What is on file

23 complaints on file

23

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STRUCTURE 13 · 57%
UNKNOWN OR OTHER 8 · 35%
SUSPENSION 4 · 17%
SERVICE BRAKES 3 · 13%
ELECTRICAL SYSTEM 2 · 9%
EQUIPMENT 2 · 9%
WHEELS 1 · 4%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 23.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

12 9 6 3
20 21 22 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2021 Grand Design Reflection. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

EQUIPMENT:APPLIANCE:REFRIGERATOR

22V038000 · January 28, 2022

The defect
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
The risk
An electrical arc increases the risk of a fire.
The remedy
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

Grand Design RV, LLC · up to 43,421 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM
1)The glass on the Furrion fireplace exploded. There are photos, but it has been cleaned up. It was not under any stress. It was parked in our driveway, not in use, and the power was plugged in with ACs set to keep the internal temperature from any significant fluctuations. 2/3)While our direct safety was not at risk because it was not in use, you can see by the photo the blast and the shards of glass could have seriously injured anyone (person, children, or pets) who may have been inside. There are numerous reports of this happening to others, some of whom were inside. They are all grand design, units, many the same model. See enclosed photos. 4)We reported it to grand design via phone on

NHTSA complaint 11764375, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE
The contact owns a 2021 Grand Design Reflection RV. The contact stated that the fireplace glass shattered. The contact was not present when the failure occurred but expressed concern that the glass shattered randomly. The contact stated that research revealed several reports of similar failures. The contact stated a belief that the failure was caused by a factory defect in the fireplace glass. The manufacturer was notified of the failure and agreed to provide a replacement glass cover for the fireplace. The failure mileage was unknown.

NHTSA complaint 11764397. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
This is a Fifth wheel RV a 2021 Grand Design Reflection 303RLS. The Steel "I" Beam frame is developing cracks in the I Beam in the area of the spring hangers for the axles. This is yet to actually case an accident but may very well lead to one if the cracking worsens and the frame fails. Frame failure at highway speed is an obvious concern. This is something I believe is caused by defective parts made by LCI (Lippert) Corp. and used by Grand Design. This frame failure is not uncommon and based on my continuing research is happening on hundreds if not thousands of these RV's. Raising awareness and requiring Grand Design to recall and repair / replace these defective frames is the ultimate

NHTSA complaint 11677222, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The upper right front side of the fifth wheel trailer is separating from the trailer frame in the pin box area. The structure of the trailer seems to not be properly connected to the frame or there is flex in the frame that is causing the structure to detach. Recently after having it inspected by a dealer, bolts and welds in the structure were broken and stripped resulting in the frame not being properly attached to the structure. The unit was taken to a dealer and repairs were made at the owner's expense. Broken and stripped out bolts were replaced/repaired and broken welds were also fixed. Grand Design has released a Technical Service Bulletin that covers fifth wheel models Solitude and

NHTSA complaint 11668749, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE
1. DETACHED REAR WALL The interior screws on the back wall tore a horizontal hole (approx 1/2 inch), and interior cabinetry joints are pulling apart. I looked outside to see if there were any signs that were indicative of rear wall separation. The Reflection 150 has an underbelly covering, so mostly the structure/frame is not readily viewable. However, investigating outside I found the black skirt wrinkled/buckled on the rear/drivers side. Upon googling, this is apparent indication of rear wall brackets broken/rear wall detached. 2. iFAME CRACKS ABOVE AXLES While investigating, I found severe iFrame cracks on both drivers side and passenger side. I contacted Grand Design who referred me to

NHTSA complaint 11656365, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I purchased a 2021 Grand Design Reflection 28BH fifth wheel in December 2024. Within the first year, I faced multiple warranty issues, including a $5,000 slide-out repair I had to cover out of pocket. Last summer, Grand Design’s CEO, Don Clark, stated in an email that the frame warranty had been extended to five years. However, my RV soon developed serious structural issues. The pin box and surrounding areas creaked and popped when hitching and unhitching. Stress cracks formed on the fiberglass front cap and above the main slide-out. The upper deck floor became spongy and creaky. The shower made excessive noise when walking near it. Cabinet doors in the bedroom opened while driving, and lag

NHTSA complaint 11649593, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Grand Design Reflection

Model year Complaints Recalls Deaths
2022 27 4 —
2019 9 5 —
2018 11 5 —
2017 25 5 —
2016 19 6 —
2015 16 4 —

Other 2021 Grand Design models

Momentum 57 Solitude 31 Imagine 18

Complaints on file, same model year.

Every Grand Design on this site — 24 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst