CSR

Lexus · NHTSA safety record

2019 Lexus RX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

33

Complaints

10

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2019 Lexus RX have filed 33 safety complaints with NHTSA between June 2021 and January 2026. The most complained-about system is forward collision avoidance, named in 11 of them (33%). The typical failure was reported at 17,500 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

25V028000 · January 22, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

Toyota Motor Engineering & Manufacturing · up to 858 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 33.

FORWARD COLLISION AVOIDANCE 11 33%
FUEL/PROPULSION SYSTEM 11 33%
SERVICE BRAKES 8 24%
ENGINE 7 21%
ELECTRICAL SYSTEM 6 18%
UNKNOWN OR OTHER 4 12%
AIR BAGS 3 9%
POWER TRAIN 2 6%
STRUCTURE 2 6%
VEHICLE SPEED CONTROL 2 6%
LANE DEPARTURE 1 3%
SEAT BELTS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 9.

2021 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

I was hit by another car. Both cars were totaled. My seatbelt did not lock and my air bag did not deploy. I hit my head so hard against the steering wheel. I got a concussion and now I have daily headaches and my neck is killing me. The seat belt should have locked and the air bag should have deployed.

NHTSA complaint 11487400. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · towed

Sudden acceleration while parking; collision with post & fence Failure of safety systems; including ‘collision avoidance’ breaking, ‘collision warning’ alarm, air bag failed to deploy. Repair shop to evaluate the physical damage to the car the week of 13December2021. Lexus has been notified; case number 211208000564. Lexus has not contacted me or the insurance company as of 10December2021. Mishawaka, Indiana Police Dept. case #2112070051

NHTSA complaint 11443331. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

crash · towed

The accident happened on 12/28/22. At 8:50 am, I was picking up a friend and was leaving the parking lot. My friend got in and and then opened the door to lock it again . My foot was on the gas pedal trying to leave the parking lot. The car jumped and went to the opposite side. I turned the steering wheel to keep it from hitting an object but could not get any control on the car. The car kept accelerating and I had to put the car back into park to stop the car. The acceleration was so much that the car jumped the curb and stopped by a wall. The air bags opened up.

NHTSA complaint 11521927. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · towed

On december 28th , 2022, i was giving a ride to a collegue of mine. She opened the door and got in . I proceeded to get the car out of park and suddenly the car accelerated and i could not get the car under control. I turned the car so it would not hit the structure in front of me. I turned but still could not control the car and the only way was to put the car in to park . It jumped the curb and stopped. The Left side door opened in the process and was open as this happened.

NHTSA complaint 11526190. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
My Lexus 2019 RX450H is making a squishing squeaking brake actuator noise when pressing the brake pedal. I located well publicized TSB’s documenting the awareness by Toyota/Lexus of the problem. (TSB: MC-10245447-9999) Brake Squawk/Knock Noise. I checked with my local Lexus dealership to see if my vehicle had been repaired. It had Not!. Temecula Valley Lexus, 42081 Dealer Drive, Temecula, Ca. 92591. (951)365-6834. I scheduled an appointment for repair on 1/26/26. They rejected making the repair because my vehicle DID NOT have any codes in the computer OR any lights on the dash. They did in fact, confirm the brake actuator noise. I reject that concept because WHO could know ahead of time if

NHTSA complaint 11713697, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash

I was dropping my husband off at cardiac rehab. I was stopped and had my foot on the brake suddenly the car launched forward into the back of a car parked in front of me. The other driver got out of the car and said he wasn't hurt. We were able to drive the car home stopping 3 times to pull pieces of the car off that were dragging on the road. We took the car to a mechanic at the end of the road. He scanned the codes for us. Pre-collision 2 ClAll ; Intuitive Park Assist ClAll Front Sensor Comm. Circuit ; Front Recognition Camera ClAll ; Lane Keeping Assist ClAll Front Radar Sensor Incorrect Axial Gap ; BCM B124B Light Source Sensor Open/Short. The insurance adjustor totaled the car and they

NHTSA complaint 11705427, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I am reporting a safety-related violation. The dealership told me the vehicle had only a minor accident with no airbag deployment. This was false. Carfax shows the vehicle actually had a major accident with airbag deployment, which they failed to disclose. This misrepresentation affects the safety system, airbag sensors, and the ability of the airbags to function properly in future collisions. This nondisclosure is a serious safety concern and fraudulent practice. I am requesting NHTSA to review this as potential safety fraud involving failure to disclose a prior airbag deployment.

NHTSA complaint 11700243. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
While driving roof glass just exploded. Sounded like gun being fired. No one was around us and glass blew outward. Almost had an accident from the explosion.

NHTSA complaint 11696538. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

Brakes making honking sound when applied even when stopped. My brake actuator is failing and has been confirmed by the LEXUS Dealership. Noise and stiff breaks has been going on for a while. There is no recall, but Lexus put out LSB to dealerships May 15, 2023 and revisions earlier. This information should be provided to owners IMMEDIATELY, if the actuator fails, this is a safety issue.

NHTSA complaint 11688239. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brake actuator defective

NHTSA complaint 11631700. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus RX

Model year Complaints Recalls Deaths
2025 18 4
2024 54 4
2023 56 3
2021 69 1
2020 44 1
2017 47 0
2010 76 0

Other 2019 Lexus models

Every Lexus on this site — 88 vehicles, 116 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst