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Lexus · NHTSA safety record

2019 Lexus NX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 30 safety complaints about the 2019 Lexus NX with the US government. Of those, 1 describes a crash, 1 person was injured and no death is recorded. One recall campaign is open against it, covering the gasoline fuel system.

The most complained-about system is the fuel and propulsion system, named in 11 complaints, 37% of the total. The typical failure was reported at 10,350 miles, the median across the 12 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2020 to August 2026 · How this is counted

What is on file

30 complaints on file

30

Complaints

1

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FUEL/PROPULSION SYSTEM 11 · 37%
SERVICE BRAKES 5 · 17%
FORWARD COLLISION AVOIDANCE 3 · 10%
POWER TRAIN 3 · 10%
UNKNOWN OR OTHER 3 · 10%
BACK OVER PREVENTION 2 · 7%
ENGINE AND ENGINE COOLING 2 · 7%
FUEL SYSTEM, GASOLINE 2 · 7%
STRUCTURE 2 · 7%
AIR BAGS 1 · 3%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 3%
ENGINE 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 30.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 9.

12 9 6 3
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2019 Lexus NX. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

25V028000 · January 22, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.

Toyota Motor Engineering & Manufacturing · up to 858 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · 15,000 miles

THE LEXUS NX 300 F SPORT HAS BEEN AN EXTREMELY FRIGHTENING EXPERIENCE. THE COLLUSION SYSTEM HAS PLACE MY FAMILY AS WELL AS MYSELF IN IMMEDIATE DANGER TO THE POINT THAT I DO NOT OPERATE THE VEHICLE. THE VEHICLE HAS BRAKED UNEXPECTEDLY ON THE HIGHWAY AND ON BACK ROADS WITH NO ONE IN FRONT OF ME. IT HAS ALMOST CAUSED NUMEROUS ACCIDENTS . WE HAVE HAD THIS LEASE FOR ONE YEAR AND 9 MONTHS AND THE PROBLEM STARTED AT 15,000 MILES AND HAS HAPPENED MORE THAN 7 TIMES MOST IMPORTANTLY IN INCLEMENT WEATHER WHICH COULD HAVE CAUSE A PILE UP ON THE HIGHWAY. WE HAVE SPOKEN TO OUR DESIGNATED LEXUS DEALERSHIP EACH TIME AND BECAUSE THEY CAN NOT DUPLICATE THE ISSUE DURING THEIR DIAGNOSTIC TESTING THEY CONTINUE

NHTSA complaint 11365596, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.

NHTSA complaint 11420523. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

103,755 miles

The contact owns a 2019 Lexus NX-300H. The contact stated that while driving uphill at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The dealer was contacted, and the vehicle was diagnosed. The contact was informed that there was coolant leaking into the engine block and that the engine needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 103,755.

NHTSA complaint 11755344. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
While the car was idled at a stop light, the warning "reduce engine powere appeared". I took the car to the vehicle and learned this was linked to code P125d71 for fuel pump valve control- a known recall

NHTSA complaint 11731988. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In heavy rain situations I get an error message stating all front active safety systems (forward collision warning, etc.) do not work. The error states to clean or clear the front sensors of the vehicle. There is nothing blocking the sensors but in heavy weather these situations become much more important. Lexus states this is normal when heavy water situations come into play. I understand for going through flood waters but I don't believe it should be in heavy rain. I feel this is a major safety hazard that should come with warnings.

NHTSA complaint 11728970. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low pressure fuel pump being bad. Lexus paid for the repair due to some lawsuit settlement but these cars should be recalled due to sudden loss in power!!

NHTSA complaint 11717203. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
During heavy wind driven rain the front sensors start to show errors on the screen. These errors cause the the advance safety systems and parking sensors to deactivate. The warnings state to clean the sensors. Sometimes stopping the vehicle and turning off and on the ignition seems to resent but it does happen again. Usually this takes about 30 minutes of heavy rain to cause the. All other functions of the vehicle work but most safety systems appear to deactivate because of the sensors. This should not happen during a time when the systems are most needed.

NHTSA complaint 11698895. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Trunk is defective. Trunk will not open unless it is manually opened, which is hard because it is powered. If there is an accident and a person needs to escape, they would be stuck inside due to these defective trunks. Many others are experiencing this issue online.

NHTSA complaint 11697274. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus NX

Model year Complaints Recalls Deaths
2025 18 5 —
2024 45 4 —
2023 15 3 —
2022 27 2 —
2016 17 1 —
2015 26 1 —

Other 2019 Lexus models

ES 34 RX 34 RX350 31 NX300 14

Complaints on file, same model year.

Every Lexus on this site — 91 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst