CSR

Lexus · NHTSA safety record

2015 Lexus NX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

2

Crashes

0

Fires

4

Injuries

0

Deaths

Owners of the 2015 Lexus NX have filed 25 safety complaints with NHTSA between July 2018 and July 2026. The most complained-about system is the air bags, named in 4 of them (16%). The typical failure was reported at 51,000 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

AIR BAGS:SIDE/WINDOW

18V085000 · January 31, 2018

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
The risk
If the air bags fail to deploy in a crash, it can increase the risk of injury.
The remedy
Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.

Toyota Motor Engineering & Manufacturing · up to 48,672 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

UNKNOWN OR OTHER 7 28%
AIR BAGS 4 16%
POWER TRAIN 4 16%
ENGINE 3 12%
FUEL/PROPULSION SYSTEM 3 12%
SERVICE BRAKES 3 12%
FUEL SYSTEM, GASOLINE 2 8%
ELECTRICAL SYSTEM 1 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 4%
SEAT BELTS 1 4%
SERVICE BRAKES, HYDRAULIC 1 4%
VEHICLE SPEED CONTROL 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 5.

2018 2020 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 46,000 miles

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

NHTSA complaint 11297052. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

NHTSA complaint 11678276. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

towed · 130,000 miles

The contact owns a 2015 Lexus NX 200t. The contact stated that while driving at various speeds, an abnormal, ticking sound was emitted from the fuel tank. As the failure persisted, the vehicle entered "Reduced Engine Power Mode" and the check engine warning light illuminated. The vehicle was taken to an independent mechanic shop where a diagnostic check was performed, and it was discovered that the fuel pump was defective and needed to be replaced. A local dealer was contacted and an appointment was scheduled to have the vehicle serviced. The contact arrived for the appointment but was informed that the fuel pump was on backorder and the appointment needed to be rescheduled. The contact

NHTSA complaint 11749327, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

130,000 miles

The contact owns a 2015 Lexus NX 200t. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was spongy and made an abnormal clicking sound while depressed. Additionally, the vehicle shuddered while coming to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

NHTSA complaint 11726712. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and convenience by disrupting the climate control system, a malfunction of other servo motors (which control things like air flow direction or even steering

NHTSA complaint 11690136, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a mother and daughter in that split second. This appears to be a case of unintended acceleration, which I understand is a serious safety issue. I've

NHTSA complaint 11687397, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On June 3, 2024, a CARFAX Vehicle History Report for the 2015 Lexus NX 200T (VIN: [XXX] ) reflected an odometer reading of 37,783 miles as of August 14, 2021, and 26,148 miles as of May 9, 2023, when the vehicle was offered for sale . A subsequent CARFAX report dated August 19, 2025, altered the August 14, 2021 entry to show only 21,864 miles, while still listing 26,148 miles on May 9, 2023 . This change in recorded mileage demonstrates that the odometer history was manipulated to conceal a rollback and to make the May 2023 mileage appear consistent at the time of sale by Countyline Auto Center, Inc. The discrepancy of more than 15,000 miles in the same vehicle history constitutes odometer

NHTSA complaint 11681837, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus NX

Model year Complaints Recalls Deaths
2025 16 5
2024 41 4
2023 14 3
2022 25 2
2019 30 1
2016 16 1

Other 2015 Lexus models

Every Lexus on this site — 88 vehicles, 116 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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