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Lexus · NHTSA safety record

2015 Lexus NX

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 26 safety complaints about the 2015 Lexus NX with the US government. Of those, 2 describe a crash, 4 people were injured and no death is recorded. One recall campaign is open against it, covering the air bags.

The most complained-about system is the air bags, named in 4 complaints, 15% of the total. The typical failure was reported at 51,000 miles, the median across the 9 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2018 to August 2026 · How this is counted

What is on file

26 complaints on file

26

Complaints

2

Describe a crash

0

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 7 · 27%
AIR BAGS 4 · 15%
FUEL/PROPULSION SYSTEM 4 · 15%
POWER TRAIN 4 · 15%
ENGINE 3 · 12%
SERVICE BRAKES 3 · 12%
FUEL SYSTEM, GASOLINE 2 · 8%
ELECTRICAL SYSTEM 1 · 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 4%
SEAT BELTS 1 · 4%
SERVICE BRAKES, HYDRAULIC 1 · 4%
VEHICLE SPEED CONTROL 1 · 4%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 26.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 5.

8 6 4 2
18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2018 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2015 Lexus NX. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

AIR BAGS:SIDE/WINDOW

18V085000 · January 31, 2018

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
The risk
If the air bags fail to deploy in a crash, it can increase the risk of injury.
The remedy
Toyota will notify owners, and dealers will replace the sensors as necessary based on their serial numbers, free of charge. The recall is expected to begin March 12, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are JLA, J0F.

Toyota Motor Engineering & Manufacturing · up to 48,672 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 46,000 miles

BAD HEAD ON COLLISION AND MY AIRBAGS DIDN'T DEPLOY, SEATBELT DIDN'T KEEP ME FROM POUNDING MY FACE INTO WHEEL MY CAR AND OTHER BOTH ARE A TOTAL LOSS CITY STREET DRIVING STRAIGHT . CURRENTLY IN INSURANCE COMPANY HANDS CAN GET PICTURES.

NHTSA complaint 11297052. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

Brakes locked up while driving on the freeway, causing collision with another car and freeway guard rail. CHP report taken. AAA auto insurance does not seem interested in investigating manufacturing defect problems/issues. No dashboard warning/maintenance lights illuminated

NHTSA complaint 11678276. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

towed · 130,000 miles

The contact owns a 2015 Lexus NX 200t. The contact stated that while driving at various speeds, an abnormal, ticking sound was emitted from the fuel tank. As the failure persisted, the vehicle entered "Reduced Engine Power Mode" and the check engine warning light illuminated. The vehicle was taken to an independent mechanic shop where a diagnostic check was performed, and it was discovered that the fuel pump was defective and needed to be replaced. A local dealer was contacted and an appointment was scheduled to have the vehicle serviced. The contact arrived for the appointment but was informed that the fuel pump was on backorder and the appointment needed to be rescheduled. The contact

NHTSA complaint 11749327, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
While I was driving on the highway in cruise control, my car suddenly broke the cruise setting, slowed down, and the check engine light turned on. I pulled over and the car would not accelerate to over about 15-20 mph. I made it to an auto center, where they informed me that the reader said there was an issue with one of the fuel pumps. I am aware that there is a recall on fuel pumps in this model of vehicle and I believe that I experienced this defect.

NHTSA complaint 11757851. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

130,000 miles

The contact owns a 2015 Lexus NX 200t. The contact stated that while his wife was driving at an undisclosed speed, the brake pedal was spongy and made an abnormal clicking sound while depressed. Additionally, the vehicle shuddered while coming to a stop. The ABS warning light was illuminated. The vehicle was taken to the dealer, who determined that the ABS actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

NHTSA complaint 11726712. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
NHTSA has issued service bulletins regarding Lexus servo motor issues, primarily affecting the HVAC system, because these motors can have internal electrical malfunctions. This malfunction can cause symptoms like uneven or inconsistent air temperature from the vents, lack of airflow from selected vents, improper mode control, and the storage of Diagnostic Trouble Codes (DTCs) related to the damper control servos. This is an issue because it affects Safety and Convenience due to the following: While these issues primarily affect comfort and convenience by disrupting the climate control system, a malfunction of other servo motors (which control things like air flow direction or even steering

NHTSA complaint 11690136, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Hello, I own a 2015 Lexus NX200T. On 9/13/2025 I was pulling into a spot to park, going slow at maybe 4-5 mph, my vehicle suddenly violently accelerates on its own. I had to slam multiple times on the brakes to avoid killing two pedestrians right in front of my vehicle. I was in seconds of killing them and pinning them between the vehicle that was in front of me. I did everything in my power to keep hitting the breaks as hard as I could until it stopped within inches of the two pedestrians. This was extremely dangerous and could have killed a mother and daughter in that split second. This appears to be a case of unintended acceleration, which I understand is a serious safety issue. I've

NHTSA complaint 11687397, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On June 3, 2024, a CARFAX Vehicle History Report for the 2015 Lexus NX 200T (VIN: [XXX] ) reflected an odometer reading of 37,783 miles as of August 14, 2021, and 26,148 miles as of May 9, 2023, when the vehicle was offered for sale . A subsequent CARFAX report dated August 19, 2025, altered the August 14, 2021 entry to show only 21,864 miles, while still listing 26,148 miles on May 9, 2023 . This change in recorded mileage demonstrates that the odometer history was manipulated to conceal a rollback and to make the May 2023 mileage appear consistent at the time of sale by Countyline Auto Center, Inc. The discrepancy of more than 15,000 miles in the same vehicle history constitutes odometer

NHTSA complaint 11681837, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lexus NX

Model year Complaints Recalls Deaths
2025 18 5 —
2024 45 4 —
2023 15 3 —
2022 27 2 —
2019 30 1 —
2016 17 1 —

Other 2015 Lexus models

RX350 42 CT 16 ES350 16 IS 250 16 GS 350 15 NX200 10 NX200T 10 RC F 10

Complaints on file, same model year.

Every Lexus on this site — 91 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst