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Lexus · NHTSA safety record

2015 Lexus NX200T

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

4

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2015 Lexus NX200T have filed 10 safety complaints with NHTSA between February 2017 and May 2020. The most complained-about system is the air bags, named in 4 of them (40%). The typical failure was reported at 29,000 miles, the median across the 9 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V012000 · January 13, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Toyota Motor Engineering & Manufacturing · up to 1,830,752 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

AIR BAGS 4 40%
STRUCTURE 3 30%
UNKNOWN OR OTHER 3 30%
ELECTRICAL SYSTEM 1 10%
FUEL SYSTEM, GASOLINE 1 10%
SERVICE BRAKES 1 10%
STEERING 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 5.

2017 2020
2017 to 2020

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 42,500 miles

WHILE IN MOTION, WAS IN AN ACCIDENT AND RECEIVED A DIRECT IMPACT TO THE DRIVER SIDE DOOR. HOWEVER, THE DRIVER SIDE AIRBAG MALFUNCTIONED AND DID NOT INFLATE CAUSING ME TO RECEIVE AN INJURY TO MY LEFT SHOULDER. ALL THE OTHER AIRBAGS IN THE VEHICLE INFLATED....UPDATED 03/29/17 *BF *CN

NHTSA complaint 10950193. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 44,000 miles

ON OCTOBER 31, 2018 AT APPROXIMATELY 5:15 PM I WAS INVOLVED IN A TRAFFIC CRASH WHERE MY DRIVER AIRBAG FAILED TO DEPLOY DURING A T-BONE COLLISION AT SPEEDS OF 35-40 MPH.I WAS TRAVELING ON THE HIGHWAY WHEN ANOTHER DRIVER CAME THROUGH A SIDE ROAD WITHOUT STOPPING. THE FRONT OF MY VEHICLE IMPACTED THE DRIVERS DOOR OF THE OTHER VEHICLE INVOLVED. THE OTHER VEHICLE INVOLVED HAD THEIR AIRBAGS DEPLOY PROTECTING THEM FROM THE COLLISION. I WAS PROPERLY RESTRAINED WITH MY SEATBELT, HOWEVER, SUSTAINED INJURY TO MY CHEST FROM IMPACTING THE STEERING WHEEL AND WAS TRANSPORTED TO THE HOSPITAL. ADDITIONALLY MY VEHICLE HAD JUST BEEN IN FOR SERVICE AND AT NO TIME DID I HAVE ANY TROUBLE LIGHTS OR NOTIFICATION

NHTSA complaint 11144629, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 30,000 miles

ON AUGUST 07, 2017 AT APPROXIMATELY 4:49 PM CDT MY DAUGHTER WAS INVOLVED IN A ACCIDENT, CAR CRASH AS REAR END COLLISION. SHE WAS DRIVING 2015 LEXUS NX 200T ON THE SERVICE ROAD ABOUT 39 MPH AND AT THE DISTANCE ABOUT 50 TO 60 FEET AS SHE WAS APPROACHING IN THE CAR IN FRONT, SHE HAD HER FOOT ON THE BREAK AND HER VEHICLE WAS NOT STOPPING AND SHE WAS PUSHING THE BREAKS REPEATEDLY AND THE BREAKS DIDN'T FUNCTION AND THE CAR DIDN'T SLOW DOWN. FINALLY SHE EMBRACED FOR IMPACT AND ENDED UP TO REAR END CRASH AND HITTING HEAD ON THE VEHICLE IN FRONT OF HER, AND ALSO PUSHING IT TO HIT ANOTHER VEHICLE CAUSING REAR END COLLISION AND INVOLVING 3 CARS IN CRASH. (INITIALLY IN DISTANCE I SAW BOTH OTHER TWO

NHTSA complaint 11019028, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 29,000 miles

MY CAR WAS TOTALED AND THE AIRBAGS DIDNT DEPLOY.

NHTSA complaint 11114132. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 LEXUS NX200T. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint 11324265. Filed by an owner and not verified by NHTSA or by us.

STEERING

35,000 miles

I WAS PARALLEL PARKING IN MY WORK PARKING LOT. AS I WAS TURNING THE WHEEL TO THE LEFT TO BACK INTO THE SPACE, I FELT A JOLT IN THE STEERING WHEEL & HEARD A NOISE WHICH I BELIEVED WAS JUST A ROCK SLIPPING FROM UNDER THE TIRE SO I IGNORED IT. AT THE END OF THE DAY, I GET BACK TO MY CAR TO PULL OUT OF THE SPACE. AS I'M TURNING THE WHEEL, I FELT THE JOLT AGAIN AND IT WAS MUCH MORE NOTICEABLE. AS I TRIED TO ACCELERATE TO PULL OUT, THE CAR WAS NOT MOVING. SOMETHING MUST HAVE BEEN WRONG. I LOOK UNDERNEATH THE VEHICLE; FIRST UNDER THE DRIVERS (LEFT) SIDE, AND THEN TO THE PASSENGER (RIGHT) SIDE. IMMEDIATELY, I NOTICED THE INNER TIE ROD WAS SNAPPED IN HALF ON THE PASSENGER SIDE. THIS EXPLAINS WHY MY

NHTSA complaint 11141490, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

27,500 miles

IN NOVEMBER OF LAST YEAR (2017) THE SUV STARTED BLOWING EXTREMELY HOT AIR OUT OF THE HVAC SYSTEM DESPITE IT SET FOR THE LOWEST TEMPERATURE POSSIBLE. ALL ATTEMPTS TO KEEP IT FROM BLOWING HOT AIR WERE UNSUCCESSFUL AND THE SUV HAD TO BE TAKEN IN TO THE DEALERSHIP, AND THE "ACCUATORS" HAD TO BE REPLACED IN THE SYSTEM. THIS WEEK THE SAME EXACT THING HAPPENED AGAIN. THE SUV HAD TO BE TAKEN IMMEDIATELY TO THE DEALERSHIP AND THE SAME EXACT REPAIR WAS PERFORMED. THIS MAY NOT SEEM LIKE A BIG SAFETY ISSUE BUT TO US HERE IN ARIZONA THIS IS AN EXTREMELY DANGEROUS SITUATION AS YOUR CAR CAN GET TO 150-200 DEGREES IF IT SITS IN THE SUN FOR AN HOUR AND WE HAVE A 10 MONTH OLD INFANT. IF WE WERE FORCED TO

NHTSA complaint 11130653, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

500 miles

OVER 10 REPAIRS TO AIR CONDITIONING SYSTEM

NHTSA complaint 11019138. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2015 Lexus models

RX350 42 NX 25 CT 16 ES350 16 IS 250 16 GS 350 15 NX200 10 RC F 10

Every Lexus on this site — 88 vehicles, 116 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst