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Audi · NHTSA safety record

2020 Audi A6 Allroad

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2020 Audi A6 Allroad have filed 8 safety complaints with NHTSA between February 2022 and January 2024. The most complained-about system is the electrical system, named in 6 of them (75%). The typical failure was reported at 9,027 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V900000 · December 19, 2025

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Volkswagen Group of America, Inc. · up to 356,894 vehicles across all model years covered

ELECTRICAL SYSTEM

22V861000 · November 21, 2022

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
The risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The remedy
Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.

Volkswagen Group of America, Inc. · up to 50,883 vehicles across all model years covered

TIRES

22V034000 · January 26, 2022

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
The risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
The remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Volkswagen Group of America, Inc. · up to 31,058 vehicles across all model years covered

AIR BAGS

21V159000 · March 10, 2021

The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
The risk
An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
The remedy
Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.

Volkswagen Group of America, Inc. · up to 3,421 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

ELECTRICAL SYSTEM 6 75%
POWER TRAIN 2 25%
FORWARD COLLISION AVOIDANCE 1 13%
FUEL/PROPULSION SYSTEM 1 13%
LANE DEPARTURE 1 13%
STRUCTURE 1 13%
SUSPENSION 1 13%
UNKNOWN OR OTHER 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 6.

2022 2023 2024
2022 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured

This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One

NHTSA complaint 11563718, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.

NHTSA complaint 11559037. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.

NHTSA complaint 11548864. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an

NHTSA complaint 11526617, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Lamp: Electrical system malfunction: safely stop vehicle. I have read that they car would have next shut down and loss of control while driving.

NHTSA complaint 11511811. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.

NHTSA complaint 11508031. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Audi A6 Allroad

Model year Complaints Recalls Deaths
2021 9 8

Other 2020 Audi models

Every Audi on this site — 147 vehicles, 216 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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