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Toyota · NHTSA safety record

2021 Toyota C-HR

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

32

Complaints

3

Crashes

0

Fires

3

Injuries

0

Deaths

Owners of the 2021 Toyota C-HR have filed 32 safety complaints with NHTSA between March 2021 and July 2026. The most complained-about system is the power train, named in 14 of them (44%). The typical failure was reported at 28,765 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

22V107000 · February 24, 2022

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
The risk
An inoperative PCS that does not provide a malfunction indicator to the driver, or braking assist as expected, can increase the risk of a crash.
The remedy
Dealers will inspect and activate the radar sensor as necessary, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA02.

Toyota Motor Engineering & Manufacturing · up to 36,558 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 32.

POWER TRAIN 14 44%
UNKNOWN OR OTHER 6 19%
ELECTRICAL SYSTEM 5 16%
FORWARD COLLISION AVOIDANCE 4 13%
SEAT BELTS 3 9%
AIR BAGS 2 6%
ENGINE 2 6%
FUEL/PROPULSION SYSTEM 2 6%
LANE DEPARTURE 2 6%
SERVICE BRAKES 2 6%
BACK OVER PREVENTION 1 3%
SEATS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 10.

2021 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE

2 injured · crash · towed · 30,000 miles

The contact owned a 2021 Toyota C-HR. The contact stated that while driving at 65 MPH, she collided with a deer attempting to cross the freeway. The contact stated that the collision was the result of the pre-collision avoidance system failing to activate. Both driver-side and passenger-side air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed. The vehicle was towed from the scene to a tow yard, where it remained. The contact reported that two individuals were treated for injuries following the accident. The driver sustained whiplash, two herniated discs, a torn meniscus, and a torn retina. The passenger sustained whiplash and various

NHTSA complaint 11526793, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 32,000 miles

The contact owns a 2021 Toyota C-HR. The contact stated while driving 35 mph, while depressing the brake pedal the failed to stop and the vehicle and crashed into a brick mailbox. The contact stated no warning light was illuminated. No air bags deployed, and the front driver side seat belt failed to retract. The contact sustained injuries on his neck and back and sought medical attention at a nearby hospital. A police report was filed. The vehicle was not drivable. The vehicle was towed impound lot. The contact was informed by the impound lot, that the cause of the brake failure was due to the bolt being loose on the A-frame. The vehicle was not repaired. The contact took the vehicle to the

NHTSA complaint 11541450, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 1,500 miles

THE INCIDENT HAPPENED ON THE 9TH OF APRIL 2021 AT 06:45AM ON OUR COMPANY'S CAR PARK, THIRD LEVEL. AS I WAS PARKING THE TOYOTA CHR, I'M FULLY AWARE THAT I'M JUST LIGHTLY STEPPING ON THE GAS LIKE WHAT I'M DOING WHEN I'M PARKING THE CAR EVERYTIME I GO TO WORK WHEN THE CAR SUDDENLY REVVED UP. IT HAPPEN SO FAST AND WITHIN A SHORT DISTANCE I CRASHED ON THE WALL. I TRIED TO BACK UP AND IT REVVED UP BACKWARD AGAIN AND HIT THE REAR OF ANOTHER CAR. I TRIED TO MOVE FORWARD BY STEPPING LIGHTLY ON THE GAS AND IT ACCELERATES SO FAST FORWARD AGAIN UNTIL I HIT THE WALL AND SOMEBODY RAN OVER AND HELP ME OUT OF THE CAR. EVERYTHING HAPPEN QUICKLY THAT'S WHY I WAS IN SHOCK. I KNOW VERY WELL SOMETHING WRONG

NHTSA complaint 11408459, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
It will not drive forward and only in reverse. There is a known bearing issue but unfortunately this is past the 60k and no recall.

NHTSA complaint 11748849. Filed by an owner and not verified by NHTSA or by us.

STEERING
On May 26, 2026 I was driving on the highway at around 50mph and the vehicle swerved to the right on its own causing me to swerve back and forth between two lanes for about 10 seconds. The wheel moved on its own causing me to use force to try to get the car back in control. Thankfully no one was next to me but if that had not been the case, it would have a caused a serious and life threatening accident. Had I been going any faster or on the regular streets, I am certain the vehicle would have flipped or ran off the road. It was EXTREMELY scary, especially as I am a mother and my baby is frequently in the car. I have contacted two separate Toyota dealerships neither one of them giving any

NHTSA complaint 11740356, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

60,000 miles

The contact owns a 2021 Toyota CH-R. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact stated that the vehicle was taken to the dealer on several occasions for routine maintenance since the whining sound started, but the dealer had not advised the contact of a transmission failure. The manufacturer was notified of the failure and provided a goodwill assistance offer, which

NHTSA complaint 11740114, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The car has developed a growl/whine from the transmission. A trip to the mechanic determined that it sounded as if a bearing inside the transmission is failing. A check online showed multiple complaints regarding the transmission failing with the same issues as my car, and what appeared to be a possible class action lawsuit being filed regarding this transmission issue. No recall is showing for the transmission from Toyota. Recommendation from the mechanic was to replace the transmission rather than repair it.

NHTSA complaint 11736933. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
unusual noises, unexpected slipping, deacceleration. According to mechanics is a CVT bearing failure

NHTSA complaint 11736839. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The transmission has failed. Started making a whirring noise at 60000 and got worse from there. Toyota wants to charge 13k to fix issue.

NHTSA complaint 11734414. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota C-HR

Model year Complaints Recalls Deaths
2020 58 1 —
2019 106 3 —
2018 309 1 —

Other 2021 Toyota models

Highlander 488 RAV4 382 Corolla 184 Venza 182 Camry 154 RAV4 Prime 98 Tacoma 78 Sienna Hybrid 37

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst