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Toyota · NHTSA safety record

2026 Toyota C-HR

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2026 Toyota C-HR with the US government. Of those, 1 person was injured and no death is recorded. One recall campaign is open against it, covering the electrical system.

The most complained-about system is the electrical system, named in 5 complaints, 63% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2026 to September 2026 · How this is counted

What is on file

8 complaints on file

8

Complaints

0

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 5 · 63%
EXTERIOR LIGHTING 3 · 38%
UNKNOWN OR OTHER 2 · 25%
FUEL/PROPULSION SYSTEM 1 · 13%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 8.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2026 Toyota C-HR. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

ELECTRICAL SYSTEM:PROPULSION SYSTEM

26V570000 · September 2, 2026

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2026 C-HR battery electric vehicles. A software programming error may cause the electric drive system battery to become overcharged under certain driving conditions, which can shut down the electric drive system and result in a loss of drive power.
The risk
An unexpected loss of drive power increases the risk of a crash.
The remedy
Dealers will update the battery electric vehicle electronic control unit (BEV ECU) software, free of charge. Owner notification letters are expected to be mailed October 18, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 26TA17.

Toyota Motor Engineering & Manufacturing · up to 8,521 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured

1.The vehicle’s 12-volt battery/electrical system has malfunctioned. The battery became completely discharged after the vehicle was sitting for approximately one day , leaving me unable to start the vehicle. The vehicle is a 2026 Toyota C-HR, and I was extremely concerned because I had no reasonable expectation that a nearly new vehicle would become inoperable simply from sitting for a short period. The vehicle and battery are available for inspection upon request. 2. This failure created a serious safety concern because the vehicle became completely inoperable without warning after sitting for only one day. I rely on this vehicle for transportation, and a sudden electrical/battery failure

NHTSA complaint 11757527, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
When driving at both low and high way speeds the head lights shake and flutter excessively. I get highbeam flashes from people I’m passing I can see the lights shaking on the cars In front of me. Toyota knows about this problem and won’t do anything

NHTSA complaint 11764634. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The 12 Volt battery failed and the car was therefore not responsive after it was parked for 1 week. Had to jump start the car at 1AM. The car is brand new (purchased in June 2026). The battery should obviously not fail so soon. The dealer confirmed that the battery failed test with a DCA tester and replaced the battery.

NHTSA complaint 11757155. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
After 4 weeks of purchasing the car with only 500 miles, car's 12 volt battery drained, and car wouldn't turn on, had to have it towed to toyota dealer they had it for 3 weeks and couldn't figure out where parasitic drain was coming from, they replaced 12 volt battery kept car for few days and it wouldn't start again when it was at their dealership, they kept it another few days and charged the battery and told me car was ready, they didn't fix the cause just as they don't know was told , if car isn't driven for few days battery drains, if it's driven daily it's OK. It's disgraceful from toyota to allow this and not do anything about it.

NHTSA complaint 11757070. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This report is for a 2026 Toyota C-HR BEV (Battery Electric Vehicle). I am reporting two separate events (as of August 4, 2026). The dates the events occurred were June 20, 2026 and July 2, 2026. Each time, the 12v battery discharged to the point where the car became inoperable. Each time, after 12v battery discharge there was not enough power in the 12v battery to perform the necessary functions to activate the traction battery. No power to the traction battery means no power to the electric motors, leaving the vehicle unable to move. The status of the charge level on the traction battery was greater than 50% state of charge on both June 20 and July 2. My subsequent 12v battery monitoring

NHTSA complaint 11754709, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
I purchased this car in June, on the first night of driving , I noted that the headlights shake miserably as if they were loose. I went to the source dealership twice over this issue. Nothing was done as they said they could not test it during the day and they leave at 5PM. I called Toyota corporate , reported an unrelated problem and the headlight problem. Alternative dealer resolved unrelated problem and acknowledged that headlights do seem loose, but that corporate would be unlikely to do anything . Assessed and noted that the headlamp assembly on both sides is only mounted from top support bracket and the outer side where it meets the bumper and fender. Being that the assembly is so

NHTSA complaint 11753376, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota C-HR

Model year Complaints Recalls Deaths
2021 37 1 —
2020 66 1 —
2019 116 3 —
2018 328 1 —

Other 2026 Toyota models

Camry Hybrid 145 Grand Highlander 52 Tundra 37 RAV4 Hybrid 35 BZ 23 Sienna Hybrid 21 Corolla 18 RAV4 Plug-IN Hybrid 14

Complaints on file, same model year.

Every Toyota on this site — 284 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst