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Honda · NHTSA safety record

2023 Honda Passport

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 39 safety complaints about the 2023 Honda Passport with the US government. Of those, 3 describe a crash, 7 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is forward collision avoidance, named in 12 complaints, 31% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2023 to September 2026 · How this is counted

What is on file

39 complaints on file

39

Complaints

3

Describe a crash

0

Mention fire

7

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 2 defect investigations are open and unresolved.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 12 · 31%
SERVICE BRAKES 9 · 23%
UNKNOWN OR OTHER 8 · 21%
ELECTRICAL SYSTEM 5 · 13%
ENGINE 5 · 13%
POWER TRAIN 5 · 13%
LANE DEPARTURE 4 · 10%
VEHICLE SPEED CONTROL 4 · 10%
SERVICE BRAKES, HYDRAULIC 2 · 5%
SUSPENSION 2 · 5%
VISIBILITY/WIPER 2 · 5%
AIR BAGS 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 39.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 17.

20 15 10 5
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Honda PASSPORT, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 16.4% 17.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

STRUCTURE:FRAME AND MEMBERS

26V365000 · June 4, 2026

The defect
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
The risk
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
The remedy
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Honda (American Honda Motor Co.) · up to 880,514 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

24V900000 · November 27, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

Honda (American Honda Motor Co.) · up to 205,760 vehicles across all model years covered

STEERING:RACK AND PINION

24V184000 · March 7, 2024

The defect
Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The remedy
Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is LHY.

Honda (American Honda Motor Co.) · up to 245 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

23V458000 · June 29, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
The risk
Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
The remedy
Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.

Honda (American Honda Motor Co.) · up to 124,077 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

23V431000 · June 15, 2023

The defect
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The remedy
Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Honda (American Honda Motor Co.) · up to 1,209,673 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

No Restart After Auto Start/Stop Engages

EA25004

Still open engineering analysis · opened March 26, 2025

the engine and its cooling

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Inadvertent Automatic Emergency Braking

EA25002

Still open engineering analysis · opened January 17, 2025

forward collision avoidance

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly had an inadequate understanding of the AEB system and its limitations. However, many consumer complaints received by ODI allege that Honda dealerships were unable to reproduce the condition or state that Honda dealerships informed the consumer that this is considered normal AEB operation. To date, ODI has received a total of 106 consumer complaints of inadvertent activation of AEB in the subject vehicles.In total, ODI reviewed 475 reports involving vehicles with unique VINs that may relate to the alleged defect. Of the reports reviewed by ODI, three (3) allege a crash caused by the inadvertent activation of AEB and two (2) allege injury. This Engineering Analysis is being opened to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further, the scope of the investigation is being expanded to include assessment of model year 2023 Honda Passport vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

6 injured

Shortly after our purchase we started having issues with the vehicle, the backup camera is not functioning, the backup sensors are not functioning, the collision mitigation is braking abruptly while we are driving even when there are no objects in the surrounding area nearly causing us two accidents, our dashboard display has no function and the display flashes off and on. My nephew suffers from epilepsy, and he is unable to commute in my vehicle because the flashing colorful display lights trigger epileptic episodes. My partner has driven the vehicle when the vehicle’s braking system is abruptly initiated, the first time his chest was slammed into the steering wheel of the vehicle and the

NHTSA complaint 11571142, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured

On 11 Apr 2025, I was driving my 2023 Honda Passport at night on a toll road in clear weather when my infant son began screaming in distress. I pulled over onto the shoulder, partially onto a dirt area with bushes for more space. I pressed the “Park” button, unbuckled my seatbelt, and opened the driver door to step out. As I did, the vehicle suddenly began rolling forward despite being in Park with the door open and the seatbelt off. I fell trying to exit and had to roll away from the vehicle as it continued moving. A passenger jumped into the front seat and stopped it. This wasn’t a lurch or slight movement the car rolled enough to put me in danger. It behaved as if it were in Neutral, not

NHTSA complaint 11654865, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

crash

On this day it was approximately 5:45AM my 2023 Honda Passport indicated to Brake in the dash then proceeded to snatch me into a curb at 50 MPH. I have since taken it back to the dealership where they can not diagnose the problem. I have contacted Honda Corp. which they haven't been able to help. The dealership stated that they could not preform an alignment as my frame or suspension may be damaged or bent.

NHTSA complaint 11581670. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION

crash

The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.

NHTSA complaint 11713498. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Reporting a front windshield that is wavy and affects visibility for shorter passengers like the average woman. Makes objects blurry especially when sunny. Bought car used so out of warranty. Online research shows there are many people experiencing this problem.

NHTSA complaint 11765805. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I purchased the 2023 Honda Passport used with 47,500ish miles. It came with a factory 60,000 5-year powertrain warranty. The ONLY reason i paid cash for this vehicle. At 49,900 miles, the engine developed a subtle engine knock. At 50,460 miles, engine has clearly audible knock at idle - 2,000 RPM in gear (under load). 9/1/26 Antrim Honda, [XXX] denied hearing obvious noise. They did not collect oil or oil filter but charged a $190.00 diagnosis fee. The dealer’s conclusion: the noise is a “common engine characteristic of the 3.5" but is contradicted by the presence of bearing material in the oil. With 1,000 remaining on the previous oil change, completed by Keystone Ford, prior to my

NHTSA complaint 11762763, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Timing belt tensioner is failing on my 2023 Honda passport. I have read this to be a common problem on many Honda passports enough where a recall would be justified. If it fails the engine will completely implode causing the car to come to a complete stop even on the highway. The problem can be easily be confirmed to be a widespread issue through searching the Internet for the same vehicle. Yes my vehicle may be inspected. No it has not been in any accidents.

NHTSA complaint 11759448. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem

NHTSA complaint 11757163. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Purchased this 2023 Honda Passport on January 31, 2026 as a certified pre-owned (CPO) vehicle from Venice Honda, Venice Florida. On July 15, 2026, I noticed condensation inside the entire lens of my left headlight. The attached pictures will show no damage at all to the headlight. Venice Honda examined the vehicle and headlight on July 27, 2026 and upon completion the service tech stated that the CPO warrantee will not cover this headlight replacement. I advised the tech that on March 3, 2023, Honda released Technical Service Bulletin 23-024 regarding moisture in the headlights on 2019-2023 Passports. I am deeply concerned that enough moisture inside the headlight would cause corrosion

NHTSA complaint 11753370, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA complaint 11753116. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Honda Passport

Model year Complaints Recalls Deaths
2026 63 1 —
2025 40 0 —
2024 17 1 —
2022 62 4 —
2021 142 7 —
2020 102 10 —
2019 278 10 —

Other 2023 Honda models

HR-V 686 CR-V 515 Civic 255 Pilot 144 Accord Hybrid 140 Ridgeline 128 CR-V Hybrid 116 Odyssey 99

Complaints on file, same model year.

Every Honda on this site — 192 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst