Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 17 safety complaints
about the 2024 Honda Passport with the US government. Of those, 2 describe a crash, 2 people were injured and no death is recorded. One recall campaign is open against it, covering the gasoline fuel system.
The most complained-about system is the brakes,
named in 9 complaints, 53% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers October 2024 to September 2026 · How this is counted
What is on file
17 complaints on file
17
Complaints
2
Describe a crash
0
Mention fire
2
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
SERVICE BRAKES 9 · 53%
9 53%
ELECTRICAL SYSTEM 3 · 18%
3 18%
FUEL/PROPULSION SYSTEM 3 · 18%
3 18%
ENGINE 2 · 12%
2 12%
FORWARD COLLISION AVOIDANCE 2 · 12%
2 12%
STEERING 2 · 12%
2 12%
FUEL SYSTEM, GASOLINE 1 · 6%
1 6%
POWER TRAIN 1 · 6%
1 6%
STRUCTURE 1 · 6%
1 6%
TIRES 1 · 6%
1 6%
UNKNOWN OR OTHER 1 · 6%
1 6%
048
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 17.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 9.
12 9 6 3
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2024 Honda PASSPORT, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
16.4%
17.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Recall campaigns
1 on file
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
Honda (American Honda Motor Co.) · up to 205,760 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
No Restart After Auto Start/Stop Engages
EA25004
Still open engineering analysis · opened March 26, 2025
the engine and its cooling
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
FUEL/PROPULSION SYSTEM
1 injured · crash · towed
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership …
NHTSA complaint 11660864, quoted in part. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
1 injured · crash · towed
Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced. Continue Reoccurring issues to vehicle required a diagnosis Honda unable to diagnose vehicle while still under warranty also refused to continue to acknowledge warranty and safety of passenger. Please review attachments below.
NHTSA complaint 11698740. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
When we come to a stop position, the Fuel Savings Cut off does not start back up and the car stalls and shifts back to N. Takes for ever to re start if it can re start. This has happened to us more that 6 times. I took it this morning to Flow Honda of Charlottesville and talked to the service manager, Jackie. I felt like she thought I had three heads and didn't know what I was talking about, even though I enclosed a printed copy of the issues Honda was having with the Fuel Savings feature cut off.
NHTSA complaint 11765085. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
Emergency braking engages with oncoming traffic and front rotors continually warp. Risking safety.
NHTSA complaint 11760038. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing rotors every couple of years. The warping cause vibrations in the steering which affects handling. The vehicle shakes when braking at various speeds.
NHTSA complaint 11732150. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a common issue for many other owners of this vehicle. Mine has 27k miles on it. The first 3 times the car was in for having the rotors turned was within the first 6 months of ownership, under 10k miles, and I am the only owner.
NHTSA complaint 11728006. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped rotors are a safety hazard to the driver, their passengers, and everyone else on the road with them. Please investigate.
NHTSA complaint 11719380. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
I have a 2024 Passport Black Edition that has had front brake rotor issues since about 4k miles. It has has struts, wheel hubs, bearings, brake pads rotors either replaced or resurfaces 4 times and i am afraid to drive the vehicle at this point. Its been parked since Oct 2025 after the last repair while i fight with Honda to take the vehicle back .
NHTSA complaint 11717089. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed November 27, 2024.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst