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Toyota · NHTSA safety record

2023 Toyota Venza

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

20

Complaints

9

Crashes

0

Fires

8

Injuries

0

Deaths

Owners of the 2023 Toyota Venza have filed 20 safety complaints with NHTSA between January 2023 and May 2026. The most complained-about system is forward collision avoidance, named in 6 of them (30%). The typical failure was reported at 1,800 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V595000 · September 11, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
The risk
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The remedy
Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Toyota Motor Engineering & Manufacturing · up to 591,377 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 20.

FORWARD COLLISION AVOIDANCE 6 30%
ELECTRICAL SYSTEM 4 20%
EXTERIOR LIGHTING 3 15%
UNKNOWN OR OTHER 3 15%
VEHICLE SPEED CONTROL 3 15%
AIR BAGS 2 10%
SERVICE BRAKES 2 10%
VISIBILITY/WIPER 2 10%
BACK OVER PREVENTION 1 5%
EQUIPMENT 1 5%
POWER TRAIN 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 6.

2023 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

4 injured · crash · towed

Purchased used from Metro Ford on 12-31-2024 with 16,689 miles. Was out of town until March 1 so I did not insure or drive the car until March. I had only driven it a few times before the accident happened. At first I started noticing that the car did not respond immediately when the gas pedal was pressed. I thought it was me being unfamiliar with how the new car worked. On 3-26-2025 I had pulled into a parking space in front of a building and all of a sudden the car surged forward unexpectedly even without me pressing the pedal leading to me crashing through the glass windows into the building. No warning lights were on. The car had two known issue with Unintended Acceleration and throttle

NHTSA complaint 11653274, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

2 injured · crash · towed · 250 miles

Complete brake failure when exiting freeway resulted in crashing into a concrete barrier and guardrail at a high rate of speed before impacting another vehicle. Vehicle has an electronic emergency brake that could not be engaged. Vehicle could not be put in reverse or park to slow impact. There were three prior issues with the vehicle regarding brakes and acceleration. The car had less than 250 miles on it. Issue was reported to the dealer from where it was purchased after the collision. Vehicle is likely totaled pending an assessment by the insurance company. As the driver I had the choice of a direct impact with a string of cars stopped at the end of the off-ramp at a high rate of speed

NHTSA complaint 11504199, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Head on collision driving 40-45 MPH - a Mercedes pulled out in front of me and I slammed into their vehicle. My air bags did not deploy nor was there auto braking system. The crash indicator also did not call the police. My car is totaled. There is no way this vehicle is not part of your recent recalls. I was injured by the seat belt and have chest pain- this could have been avoided had my air bags deployed

NHTSA complaint 11543683. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed

My wife owns this Toyota Venza. On October 9, 2024, I took the vehicle to the dealership for maintenance and all regular checkups passed. No sensor lights nor problem lights were on during the incident. On October 16, 2024 my wife was parking in a spot to pick up the mail in our community's mailbox. She pressed the brake and tried to park the vehicle when suddenly the motor accelerated over the parking lines on its own to a small hill continuously. My wife tried to press the brake multiple times with no success and the motor continued accelerating on its own. My wife turned the steering wheel to the right to avoid running into the hill or flipping the vehicle over. Once turned, the vehicle

NHTSA complaint 11620694, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle has an open safety recall (25TD01) for rear traction motor cable corrosion. Corwin Toyota in Boulder, CO was notified in January and failed to order the part. Came in April 14 for the scheduled repair and was told the part was never ordered. It is now May 24 and the recall has still not been completed despite multiple follow-up attempts. Dealership has provided no explanation for the April failure and no confirmed repair date.

NHTSA complaint 11739816. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The inflation screen keeps going on and off

NHTSA complaint 11736846. Filed by an owner and not verified by NHTSA or by us.

EQUIPMENT:MECHANICAL

crash · towed · 31,000 miles

The contact owns a 2023 Toyota Venza. The contact stated that while reversing up a steep driveway to enter a roadway, the vehicle reached the top of the incline. The contact attempted to shift the vehicle into Drive to complete the turn, but the vehicle would not allow the gear engagement. Consequently, the vehicle rolled backward down the driveway, through a ditch, and up an adjacent embankment. The vehicle speed was unknown. The vehicle's final stop was hitting a tree from the rear. No air bags were deployed. The vehicle was towed to an Auto Body Shop. The contact stated that both she and her daughter were in the vehicle and experienced back pain and neck discomfort. The dealer was not

NHTSA complaint 11730849, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The entertainment screen keeps going on and off. The radio will not stay on! I brought it to the Toyota dealer and told them the problem and that I saw on the internet a recall for this problem. He checked the vin number and said it was not mine. He also if it’s the screen that will be expensive to replace as my car is no longer in warranty

NHTSA complaint 11726161. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Vehicle loses center display repeatedly Screen and system keep rebooting while driving Dealer refused to fix saying “no recall” Problem reduces visibility of backup camera and safety information

NHTSA complaint 11699575. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · 15,000 miles

The contact owns a 2023 Toyota Venza Hybrid. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked vehicle. No injuries were reported, and no police report was filed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. A manufacturer's investigator came to the dealer to inspect the vehicle. The contact was informed that the Black Box information did not indicate that a vehicle malfunction had occurred during the crash. The contact indicated that the vehicle had experienced a second similar failure while driving 5 MPH, the accelerator pedal

NHTSA complaint 11687390, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Venza

Model year Complaints Recalls Deaths
2024 23 1 —
2022 40 1 —
2021 182 1 —
2015 27 1 —
2014 31 1 —
2013 59 4 —
2012 25 4 —
2011 59 6 —
2010 79 9 —

Other 2023 Toyota models

Tundra 387 Corolla Cross 174 Highlander 172 RAV4 149 Corolla 72 Sienna Hybrid 65 Camry 62 RAV4 Prime 62

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst