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Hyundai · NHTSA safety record

2024 Hyundai Santa FE Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 34 safety complaints about the 2024 Hyundai Santa FE Hybrid with the US government. Of those, 1 describes a crash, 2 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 9 complaints, 26% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2024 to August 2026 · How this is counted

What is on file

34 complaints on file

34

Complaints

1

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 10 · 29%
ELECTRICAL SYSTEM 9 · 26%
POWER TRAIN 8 · 24%
ENGINE 7 · 21%
FORWARD COLLISION AVOIDANCE 5 · 15%
VEHICLE SPEED CONTROL 5 · 15%
LANE DEPARTURE 4 · 12%
STEERING 3 · 9%
FUEL/PROPULSION SYSTEM 2 · 6%
SERVICE BRAKES 2 · 6%
STRUCTURE 2 · 6%
EXTERIOR LIGHTING 1 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 34.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 13.

16 12 8 4
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Hyundai Santa FE Hybrid. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

4 on file

SEAT BELTS:FRONT:ANCHORAGE

26V218000 · April 6, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Hyundai Ioniq 6, 2023-2026 Genesis G90, 2024-2026 Hyundai Santa Fe, and Hyundai Santa Fe Hybrid vehicles. The driver and passenger seat belt anchors may detach.
The risk
A detached seat belt anchor will not adequately restrain the seat occupant, increasing the risk of injury in a crash.
The remedy
Dealers will inspect and reinforce or replace the seat belt anchors, as necessary, free of charge. Owner notification letters were mailed beginning May 29, 2026. Owners may contact Hyundai customer service at 1-855-371-9460 and Genesis customer service at 844-340-9741. Hyundai's numbers for this recall are 298 and 032G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 8, 2026.

Hyundai Motor America · up to 294,448 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

25V808000 · November 21, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the camera wiring harness, free of charge. Owner notification letters were mailed beginning January 15, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 288. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

Hyundai Motor America · up to 143,472 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

24V843000 · November 7, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe Hybrid vehicles. The overhead console rear sunshade switch knob may not be fully recessed, which can result in unintentional closing of the sunshade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window, Partition and Roof Panel Systems."
The risk
A sunshade that closes unexpectedly can increase the risk of injury.
The remedy
Dealers will replace the switch knobs, free of charge. Owner notification letters were mailed December 2, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 270.

Hyundai Motor America · up to 34,964 vehicles across all model years covered

AIR BAGS

24V561000 · July 26, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from deploying in a crash.
The risk
An air bag that deploys unintentionally can increase the risk of an injury. An air bag that does not deploy as intended can increase the risk of injury in a crash.
The remedy
Dealers will inspect and repair, or replace the wiring harness as necessary, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 265.

Hyundai Motor America · up to 49,719 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

2 injured · crash · towed · 30,000 miles

The contact owned a 2024 Hyundai Santa Fe Hybrid. The contact stated that while stopped in highway traffic, the vehicle was rear-ended as part of a multi-vehicle collision. The contact's vehicle was identified as the fourth vehicle in the crash sequence. The entire rear bumper area sustained significant damage. The first vehicle that originated the crash was distracted by his phone, which caused him to crash into the rear of the second vehicle, causing the second vehicle to crash into the rear of the third, resulting in the contact being rear-ended. No property damage. The air bags did not deploy. The vehicle was rendered inoperable, towed to a repair facility, and subsequently declared a

NHTSA complaint 11731124, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I keep getting the alert “Check Forward Attention Warning system”. It’s nonstop even when I’m not driving the vehicle. I have taken it in to the dealership 4 times. This started only after the most recent software update that Hyundai released. The dealership did everything they could, and contacted Hyundai who told them to replace the camera on the steering wheel (which they did). They thought that would fix the problem, and it did not. I believe this is something with the new software update since other users on forums are complaining about this exact alert. It’s sporadic, it happens very frequently though, but it is unpredictable. All of this points to a software update and Hyundai has

NHTSA complaint 11754264, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The vehicle will not accelerate past 30 mph on the highway. The fuel system will not engage, and the vehicle continues to run on hybrid mode which causes the battery to drain and acceleration to throttle. This occurs on all drive modes and fuel conditions.

NHTSA complaint 11750021. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving on the highway the vehicle lost power and then lowered the transmission gear and would not accelerate over 17mph regardless of pressure on accelerator. I switched from auto hybrid mode over to sport mode so the gasoline engine could be used yet the transmission would not increase power to the tires. I stopped several times and restarted with no corrections. Vehicle battery drained quickly and vehicle alarm told me to pull over to charge battery. Sat for a few minutes to charge battery, put in drive and vehicle went forward to 17-20 mph and would not go any faster. Pedal was to the floor. The vehicle then gave several alarm lights and system failures. I limped the car home and

NHTSA complaint 11748308, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The rear power liftgate on my 2024 Hyundai Santa Fe Hybrid (VIN [XXX]) repeatedly opened and closed on its own, without any command from the key fob, interior button, or any occupant. This occurred over a period of several months. It happened while the vehicle was parked and, more dangerously, while the vehicle was in motion at normal driving speeds. An un-commanded liftgate opening while driving creates a serious safety hazard: loss of rear visibility, the risk of unsecured cargo being ejected onto the roadway, and the gate striking a person or object when it deploys unexpectedly. The overnight, un-commanded cycling while parked is extensively documented on my home security cameras, which

NHTSA complaint 11747271, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving on the highway, my 2024 Santa Fe Hybrid suddenly and without warning lost propulsion power. The loss of power was immediately accompanied by multiple simultaneous warning lights across the instrument cluster, glitching and abnormal behavior of the cluster display, and then a complete electrical shutdown of the vehicle. After the shutdown, the vehicle would not restart. The failure occurred in connection with a software update on the vehicle. At the time of the incident the vehicle had approximately 12,828 miles on it. Losing motive power while traveling at highway speed created a serious crash risk, as the vehicle was unable to maintain or recover speed in moving traffic. No

NHTSA complaint 11745902, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Santa FE Hybrid

Model year Complaints Recalls Deaths
2026 13 3 —
2025 92 3 —
2023 57 1 —
2022 37 3 —
2021 20 3 —

Other 2024 Hyundai models

Palisade 387 Ioniq 5 222 Santa FE 151 Tucson 97 Elantra 54 Kona 52 Sonata 46 Tucson Hybrid 46

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst