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Chevrolet · NHTSA safety record

2025 Chevrolet Silverado EV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 14 safety complaints about the 2025 Chevrolet Silverado EV with the US government. Of those, 1 describes a crash and no death is recorded. One recall campaign is open against it, covering forward collision avoidance.

The most complained-about system is the electrical system, named in 6 complaints, 43% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2025 to August 2026 · How this is counted

What is on file

14 complaints on file

14

Complaints

1

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 7 · 50%
ELECTRICAL SYSTEM 6 · 43%
FORWARD COLLISION AVOIDANCE 5 · 36%
VEHICLE SPEED CONTROL 3 · 21%
AIR BAGS 1 · 7%
EXTERIOR LIGHTING 1 · 7%
FUEL/PROPULSION SYSTEM 1 · 7%
LANE DEPARTURE 1 · 7%
POWER TRAIN 1 · 7%
SERVICE BRAKES 1 · 7%
STEERING 1 · 7%
VISIBILITY/WIPER 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 14.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 10.

12 9 6 3
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Chevrolet SILVERADO EV, and it is a separate question from what owners report going wrong later.

Test PU/CC AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 11.1%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

24V937000 · December 18, 2024

The defect
General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
The remedy
Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242483530.

General Motors, LLC · up to 46 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash

I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.

NHTSA complaint 11745466. Filed by an owner and not verified by NHTSA or by us.

STEERING
3 weeks ago all the warning lights went off. The vehicle is still under warranty. I brought it to the dealership. They denied the warranty because of mud that was caked on the undercarriage damaging the wiring and steering assembly. This truck was used on a dirt driveway that gets wet and muddy during the spring. That is what a truck is for. I believe there is a manufacturing defect that caused this problem.

NHTSA complaint 11756905. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle experienced repeated high-voltage system warnings and battery conditioning system failures. On multiple occasions the “Service High Voltage System” message appeared along with codes P0530 and P1C26 related to the lithium-ion battery conditioning system that controls heating and cooling of the high-voltage battery pack. A critical U3578 code triggered an urgent OnStar alert requiring immediate service. The high-voltage fault was linked to an overcharged HVAC system that caused the A/C compressor to fail. This led to a full HVAC system replacement, radio/infotainment failure, and multiple module reprogrammings. The vehicle could not charge past approximately 65% and showed a red

NHTSA complaint 11750505, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? GM and dealerships have report extensive failures of the Telematics Control Module (TCM) that connects onstar and provides GPS navigation ability. There is currently no issued recall. Yes, this can be provided for inspection. How was your safety or the safety of others put at risk? Unlike 2024 vehicles, where Android Auto is supported, providing a safe, hands free workaround for the failure of the TCM, on 2025 models, GM deliberately removed support for Android Auto to force OnStar subscription services, even for basic navigation. This greed-based decision, along with undisclosed failures of

NHTSA complaint 11722370, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.

NHTSA complaint 11707963. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling).

NHTSA complaint 11706907, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado EV

Model year Complaints Recalls Deaths
2026 6 4 —
2024 25 4 —

Other 2025 Chevrolet models

Every Chevrolet on this site — 304 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst