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Chevrolet · NHTSA safety record

2025 Chevrolet Silverado EV

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

14

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2025 Chevrolet Silverado EV have filed 14 safety complaints with NHTSA between January 2025 and August 2026. The most complained-about system is the electrical system, named in 6 of them (43%).

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

24V937000 · December 18, 2024

The defect
General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
The remedy
Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242483530.

General Motors, LLC · up to 46 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 14.

UNKNOWN OR OTHER 7 50%
ELECTRICAL SYSTEM 6 43%
FORWARD COLLISION AVOIDANCE 5 36%
VEHICLE SPEED CONTROL 3 21%
AIR BAGS 1 7%
EXTERIOR LIGHTING 1 7%
FUEL/PROPULSION SYSTEM 1 7%
LANE DEPARTURE 1 7%
POWER TRAIN 1 7%
SERVICE BRAKES 1 7%
STEERING 1 7%
VISIBILITY/WIPER 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 10.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash

I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.

NHTSA complaint 11745466. Filed by an owner and not verified by NHTSA or by us.

STEERING
3 weeks ago all the warning lights went off. The vehicle is still under warranty. I brought it to the dealership. They denied the warranty because of mud that was caked on the undercarriage damaging the wiring and steering assembly. This truck was used on a dirt driveway that gets wet and muddy during the spring. That is what a truck is for. I believe there is a manufacturing defect that caused this problem.

NHTSA complaint 11756905. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle experienced repeated high-voltage system warnings and battery conditioning system failures. On multiple occasions the “Service High Voltage System” message appeared along with codes P0530 and P1C26 related to the lithium-ion battery conditioning system that controls heating and cooling of the high-voltage battery pack. A critical U3578 code triggered an urgent OnStar alert requiring immediate service. The high-voltage fault was linked to an overcharged HVAC system that caused the A/C compressor to fail. This led to a full HVAC system replacement, radio/infotainment failure, and multiple module reprogrammings. The vehicle could not charge past approximately 65% and showed a red

NHTSA complaint 11750505, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? GM and dealerships have report extensive failures of the Telematics Control Module (TCM) that connects onstar and provides GPS navigation ability. There is currently no issued recall. Yes, this can be provided for inspection. How was your safety or the safety of others put at risk? Unlike 2024 vehicles, where Android Auto is supported, providing a safe, hands free workaround for the failure of the TCM, on 2025 models, GM deliberately removed support for Android Auto to force OnStar subscription services, even for basic navigation. This greed-based decision, along with undisclosed failures of

NHTSA complaint 11722370, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.

NHTSA complaint 11707963. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling).

NHTSA complaint 11706907, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chevrolet Silverado EV

Model year Complaints Recalls Deaths
2024 25 4

Other 2025 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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