CSR

Keystone · NHTSA safety record

2012 Keystone Montana

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 11 safety complaints about the 2012 Keystone Montana with the US government. Of those, no death is recorded. One recall campaign is open against it, covering equipment.

The most complained-about system is the tires, named in 8 complaints, 73% of the total. The typical failure was reported at 4,500 miles, the median across the 9 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2012 to September 2017 · How this is counted

What is on file

11 complaints on file

11

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
TIRES 8 · 73%
WHEELS 2 · 18%
STRUCTURE 1 · 9%
UNKNOWN OR OTHER 1 · 9%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 11.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2013 at 4.

8 6 4 2
12 13 14 15 16 17

This is the year the complaint was filed, not the year the failure happened. The range runs from 2012 to 2017.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2012 Keystone Montana. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

EQUIPMENT

17V755000 · November 22, 2017

The defect
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Keystone RV Company · up to 1,205,997 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

TIRES
WHILE PULLING OUR FIFTH-WHEEL TRAILER, WE HAD A TREAD SEPARATION WITH ONE OF OUR POWER KING TOWMAX STR TIRES. THE RESULTING TIRE FAILURE, CAUSE BODY DAMAGE TO BOTH THE PLASTIC AND ALUMINUM SKIRTING ON THE RV. TRAVELING SPEED: 60 MPH. TIRE PRESSURE: 80 PSI. TREAD DEPTH: 6/32".

NHTSA complaint 11023361. Filed by an owner and not verified by NHTSA or by us.

WHEELS

12,000 miles

ON 4/5/16 TRAVELING ON I-10 IN FLORIDA HAD A BLOWOUT ON THE DRIVERS SIDE OF OUR CAMPER, TIRE WAS A GOODYEAR MARATHON 235/80/R16, CAUSING DAMAGE TO THE CAMPER. FOUR DAYS LATER 4/9/16 ON I-65 IN ALABAMA WE HAD ANOTHER BLOWOUT, THIS TIME PASSENGER SIDE, AGAIN CAUSING EXTENSIVE DAMAGE TO THE CAMPER. THIS TIME THE TIRE BLEW SO BAD IT ACTUALLY WRAPPED AROUND THE AXLE (THIS WAS THE SAME TYPE OF TIRE AS BEFORE). THE TIRES WERE INFLATED PROPERLY AT 80 LBS PSI. BOTH TIMES WE WERE TRAVELING ON AN INTERSTATE.

NHTSA complaint 10854585. Filed by an owner and not verified by NHTSA or by us.

WHEELS

4,000 miles

ORIGINAL GOODYEAR MADE-IN-CHINA TIRES WERE WEARING UNEVENLY AFTER ONLY A FEW THOUSAND MILES. WE ARE OBSESSIVE ABOUT CHECKING AND ADJUSTING TIRE PRESSURE BEFORE EACH TRIP. EXPERTS RECOMMENDED CHECKING TRAILER AXLE ALIGNMENT, WHICH WE HAD TO DO AT OUR OWN EXPENSE EVEN THOUGH STILL UNDER WARRANTY. NO TROUBLE FOUND. EVENTUALLY WE REPLACED ALL 5 TIRES, AGAIN AT OUR OWN EXPENSE JUST AFTER THE 1-YEAR NO MILEAGE GOODYEAR WARRANTY RAN OUT BECAUSE THEY WERE DANGEROUSLY WORN. THE NEW MICHELINS ARE PERFORMING BEAUTIFULLY AFTER 30,000 MILES. THE GOODYEAR TIRES WERE JUST POOR QUALITY. THANK GOODNESS WE REPLACED THEM BEFORE THEY COULD FAIL PREMATURELY AND CAUSE DAMAGE TO THE TRAILER OR TO US.

NHTSA complaint 10732015. Filed by an owner and not verified by NHTSA or by us.

TIRES

4,500 miles

OUR NEW MONTANA FIFTH WHEEL CAME EQUIPPED WITH GOODYEAR MARATHON ST 235/80 R16 LOAD RANGE E TIRES. WITHIN 7 MONTHS OF PURCHASE AND WITH 4500 MILES ON THE TIRES, WE HAD A COMPLETE TIRE FAILURE WITH THE ENTIRE TREAD BEING BLOWN OFF WHILE DOING 60 MPH ON A CLEAR INTERSTATE WITH NO ROAD HAZARD. WE HAD CHECKED THE TIRE PRESSURE THAT MORNING AND HAD THE RECOMMENDED 80 PSI AS ADVISED ON THE TIRE. ONE DAY LATER, ANOTHER OF THE SAME GOODYEAR TIRES WOULD NOT HOLD AIR AND WE WERE ADVISED BY A GOODYEAR DEALER THAT THIS WAS ALSO "BELT FAILURE." WHILE HAVING THESE 2 TIRES REPLACED, THEY DISCOVERED ANOTHER MARATHON TIRE HAD FLAT AND BOWED OUT AREAS TO THE TREAD. THEY ONLY HAD 2 TIRES FOR REPLACEMENT.

NHTSA complaint 10619396, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES

700 miles

I PURCHASED A NEW5TH WHEEL RV IN JULY 2013 AND I HAVE HAD 2 TIRE BLOW OUTS WITHIN 8 MONTHS SINCE I BOUGHT IT. I ALWAYS CHECK AND MAINTAIN THE RECOMENDED 80 PSI COLD PRESSURE THAT THE TIRE CALLS FOR AND I KEEP MY HIGHWAY SPEED BELOW 65 MPH. IT APPEARS TO BE TREAD SEPERATION AND IT HAS DONE EXTENSIVE DAMAGE TO MY RV BOTH TIMES. I HAVE HAD THE RV REPAIRED BY A RV DEALER BOTH TIMES. *JS

NHTSA complaint 10585521. Filed by an owner and not verified by NHTSA or by us.

TIRES

4,000 miles

APPROXIMATELY 25 MILES FROM HOME, #1 BLOWOUT OCCURRED NEAR MILE MARKER (MM) 175 ON I-75, RT REAR, TREAD COMPLETELY TORN OFF, WRAPPED AROUND AXLE, PUT HOLE IN JACK HYDRAULIC LINE AND DID STRUCTURAL DAMAGE TO RIGHT SIDE. HAD GOOD SAM PUT ON SPARE. #2 BLOWOUT OCCURED AT MM 145 ON I-75, LEFT REAR, MINIMAL DAMAGE. GOOD SAM BROUGHT A NEW HERCULES POWER STR TIRE AND MOUNTED IT. WENT TO CAMPING WORLD FT MYERS TO HAVE HYDAULIC LINE REPAIRED. STAYED THE NIGHT. ENROUTE TO A CAMPGOUND THE NEXT DAY, APPROX 30 MINUTES. #3 BLOWOUT ON THE FRONT RIGHT, MINIMAL DAMAGE. HAD GOOD SAM BRING TWO TIRES TO REPLACE THE BLOWN ONE AND THE OTHER REMAINING TIRE. MADE IT TO THE CAMPGROUND AND BACK TO CAMPING WORLD WHERE

NHTSA complaint 10585579, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Keystone Montana

Model year Complaints Recalls Deaths
2017 8 1 —
2016 9 1 —
2014 11 4 —
2013 9 6 —
2010 12 5 —

Every Keystone on this site — 12 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst