2014 Keystone Montana

The defect

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

The risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Keystone RV Company · up to 1,205,997 vehicles across all model years covered

The defect

Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

The risk

If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

The remedy

Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.

Keystone RV Company · up to 5,390 vehicles across all model years covered

The defect

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 Montana, 2014 Alpine, Big Sky, and Fuzion, and 2014 Dutchmen Infinity and Voltage fifth wheel trailers equipped with Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

The risk

If the microwave starts on its own and there are contents inside, a fire could result.

The remedy

Keystone will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on April 30, 2014. Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's number for this recall is 14-204.

Keystone RV Company · up to 1,957 vehicles across all model years covered

The defect

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

The risk

If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

The remedy

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Keystone RV Company · up to 6,561 vehicles across all model years covered

Closed preliminary evaluation · opened May 1, 2015 · closed July 21, 2015 · led to recall 15V409000

equipment

The Office of Defects Investigation (ODI) received a complaint of a partially obstructed emergency exit window on a 2014 Montana trailer manufactured by Keystone RV which alleged the roof ladder impeded full opening of one of the two rear emergency exit windows.ODI notes that these trailers are equipped with as many as three (3) emergency exits, often including the window adjacent to the rear window in question.ODI further notes that Federal Motor Vehicle Safety Standards (FMVSS) do not apply to this case, as no emergency exits are required for this vehicle.However, the window is clearly marked as an emergency exit, yet may not function as one.Misleading signage may lead to a delay in occupant egress and pose an undue risk to safety.Keystone's recall (15V-409) to remove the label marking the window as an emergency exit or to replace the window will eliminate the risk of an occupant mistaking the subject window as an emergency exit and result in one of the functioning emergency exits being used.Keystone's actions resolve the issue raised by this investigation and therefore this investigation is closed.The ODI reports cited in this investigation can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification number:10692688. Note:Complaint number 10583668 was erroneously associated with this investigation when opened.

KEYSTONE RV FIRE EXTINGUISHERS RECALL 17V-755, SAFETY ADVISORY 17-307. FIRST ALERT FIRE EXTINGUISHERS (BR-260857) AND (23605763). IS THERE A PROBLEM WITH THIS EXTINGUISHERS????

NHTSA complaint 11084444. Filed by an owner and not verified by NHTSA or by us.

I HAVE A 2014 MONTANA FIFTH WHEEL TRAILER NOT YET THREE YEARS OLD. I HAD A MASSIVE BLOW OUT ON THE FRONT DRIVERS SIDE TIRE ON 11/08/2016 ON THE INTERSTATE GOING 58MPH. AFTER GOING TO THE NEAREST LES SCHWAB DEALER IN NAPA IDAHO ONLY TO BE TOLD THAT ALL FOUR TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THIS RIG IS LESS THAN THREE YEARS OLD WITH ABOUT FOUR THOUSAND MILES ON THE TIRES. I FEEL THAT THEIR IS A DEFECT IN GOODYEAR MARATHON ST TIRES AND SHOULD BE RECALLED AND OWNERS COMPED

NHTSA complaint 10935105. Filed by an owner and not verified by NHTSA or by us.

10,000 miles

MY '14 MONTANA HAD A DEFECTIVE DOMETIC 9100 AWNING. RECALL #13E-019 DATED 4-19-2013. THE RECALL WAS DONE BY KEYSTONE. NOW THE MOTOR HAS FAILED AGAIN AND THE AWNING WILL NOT ROLL UP, MAKING THE USE OR MOVEMENT OF THE RV IMPOSSIBLE. A RV SERVICE PERSON SAID THE MOTOR WAS BAD, I CALLED DOMETIC AND ASKED FOR HELP, THEY REFUSED ANY HELP. THIS IS THE SAME ISSUE THE RECALL WAS SUPPOSED TO CORRECT. I HAVE ORDERED A NEW MOTOR AT MY EXPENSE AND WILL HAVE TO PAY TO HAVE IT INSTALLED WHEN I RECEIVE IT. THE MOTOR PART NUMBER HAS BEEN CHANGED 4 TIMES, THE LAST CHANGE WAS 4-2016. I WAS TOLD BY DOMETIC THAT THE PART NUMBER CHANGE WAS BECAUSE OF THE CHANGE IN THE MOTOR SUPPLIER. THE CURRENT MOTOR PART …

NHTSA complaint 10897350, quoted in part. Filed by an owner and not verified by NHTSA or by us.

5,000 miles

THE LATCH TO THE REAR EMERGENCY WINDOW BROKE. (I DISCOVERED THIS WHILE OPENING THE ADJACENT WINDOW FOR VENTILATION). THIS ALLOWS THE WINDOW TO FLAP OPEN AND CLOSED (ON ITS HINGE) AS YOU TRAVEL DOWN THE ROAD. THE WINDOW IS FOR EMERGENCY EXIT SO THE LATCH HAS NOT BEEN USED AND APPEARS TO HAVE BROKEN FROM METAL FATIGUE. CHEAP PART MADE WITH CHEAP ALUMINUM METAL.

NHTSA complaint 10745539. Filed by an owner and not verified by NHTSA or by us.

MY RV HAS A SET OF FOLDING STEPS FOR ENTRY. THERE ARE 4 STEPS. THE TOP LEFT RIVET IS ALL BUT PULLED OUT. THEY ARE UNSAFE FOR USE, HAVE A LOT OF FLEX WHEN USED AND REQUIRE THE PLACEMENT OF CONCRETE BLOCKS UNDER THEM TO BE USED SAFELY. KEYSTONE HAS A RECALL ON QUAD STEPS. #15-224. MY DATE OF MANUFACTURE FALLS IN THE MIDDLE OF THE DATE RANGE OF THIS DEFECT RECALL. WHEN I CALLED KEYSTONE I AM TOLD THERE IS NO RECALL FOR MY VIN NUMBER. MY STEPS HAVE THE EXACT SAME DEFECT. KEYSTONE REFUSED ANY ASSISTANCE. PICTURES HERE: *TR

NHTSA complaint 10701147. Filed by an owner and not verified by NHTSA or by us.

3,000 miles

WITHIN 3 MONTHS OF PURCHASING A NEW KEYSTONE MONTANA 5TH WHEEL THE REAR FIRE EMERGENCY WINDOW LATCH BROKE. IN ORDER TO CONTINUE USING THE 5TH WHEEL THE WINDOW HAD TO BE SECURED SHUT WITH WIRE TIES. THIS EMERGENCY WINDOW IS ONE OF ONLY THREE FIRE EXITS FROM THE TRAILER. IT IS THE ONLY FIRE EXIT IN THE REAR EXTRA LIVING QUARTERS. IT HAS BEEN OVER A YEAR WITH THIS PART ON "BACK ORDER". NOW I AM TOLD THEY NO LONGER PRODUCE THIS PART AND KEYSTONE RV DOES NOT SEEM TO WANT TO FIX IT AT ALL. I HAVE READ ON THE INTERNET THAT THERE ARE HUNDREDS AND HUNDREDS OF THESE FAULTY EMERGENCY WINDOW LATCHES THAT HAVE BROKEN AND ARE NOT BEING FIXED BY KEYSTONE RV. SOMEONE WILL EVENTUALLY DIE IN A FIRE IF THIS …

NHTSA complaint 10692688, quoted in part. Filed by an owner and not verified by NHTSA or by us.