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Ford · NHTSA safety record

2019 Ford Fusion Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

35

Complaints

3

Crashes

1

Fires

5

Injuries

0

Deaths

Owners of the 2019 Ford Fusion Hybrid have filed 35 safety complaints with NHTSA between March 2019 and July 2026. The most complained-about system is the engine, named in 8 of them (23%). The typical failure was reported at 54,647 miles, the median across the 18 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 35.

ENGINE 8 23%
ELECTRICAL SYSTEM 7 20%
POWER TRAIN 5 14%
STEERING 5 14%
LATCHES/LOCKS/LINKAGES 4 11%
AIR BAGS 3 9%
STRUCTURE 3 9%
UNKNOWN OR OTHER 3 9%
SEAT BELTS 2 6%
EXTERIOR LIGHTING 1 3%
FORWARD COLLISION AVOIDANCE 1 3%
SEATS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 7.

2019 2023 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 71,000 miles

The contact's daughter owned a 2019 Ford Fusion. The contact stated that while her daughter was idled in traffic, another vehicle rear-ended the vehicle that was behind the daughter's vehicle, causing the vehicle from behind to rear-end the daughter's vehicle. It was a seven-vehicle collision. All of the passenger's side front air bags deployed upon impact where the contact's son was seated. The driver's side front knee and steering wheel air bags deployed upon impact, except for the side curtain and seat air bags. The contact's daughter and son were transported by ambulance to the hospital for injuries sustained. The contact's daughter suffered a fractured back, whiplash, and burns on the

NHTSA complaint 11483556, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 23,000 miles

I WAS IN A CAR ACCIDENT THAT ULTIMATELY TOTALED THE CAR. THE AIRBAG UNDER THE DRIVER SIDE DASH CAME OUT BUT THE AIRBAG IN THE STEERING WHEEL DID NOT COME OUT NOR DID THE SEATBELT LOCK. MY HEAD AND FACE HIT THE WINDSHIELD LEAVING ME WITH INJURIES TO MY FACE AND NOSE AND I HAD INJURIES ON THE ENTIRE LEFT SIDE OF MY BODY. I WAS GOING 45 MPH AND FELL ASLEEP AT THE WHEEL. I VEERED OFF INTO A DITCH AND HIT THE OTHER SIDE OF IT. *TR*DT*JB

NHTSA complaint 11331076. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.

NHTSA complaint 11642377. Filed by an owner and not verified by NHTSA or by us.

SEATS

1 injured · 24,000 miles

I REACHED DOWN ON THE RIGHT SIDE OF THE DRIVER'S SEAT TO RETRIEVE A FALLEN OBJECT AND CUT MY WRIST ON A SHARP, RAW, METAL EDGE OF A STAMPING ON THE SIDE OF THE SEAT. LOTS OF BLOOD, BUT NOT A DEEP CUT.

NHTSA complaint 11256067. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
UNKNOWN

NHTSA complaint 11752861. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues:

NHTSA complaint 11752200, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
I have a 2019 Ford Fusion. The bolt holding the steering wheel to the steering shaft has come loose. in May 2018 there was a recall for this same loose steering wheel issue on 2014-2018 versions of the Fusion. There is no loose steering wheel recall for the 2019 Fusion. Ford's remedy for the loose steering wheel was replacing the bolt holding the steering wheel to the steering shaft with a longer bolt on the 2014-2018 Fusions. I would expect the longer bolt was used in production in my 2019 Fusion steering, and that's why it is not recalled. But that longer bolt has also come loose like the older shorter bolts. This would make me suspect the repaired older recalled Fusion steering wheels

NHTSA complaint 11750923, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

140,000 miles

The contact called on behalf of his girlfriend who owns a 2019 Ford Fusion Hybrid. The contact stated that while his girlfriend was driving 70 MPH, the automotive power was reduced. The message "Pull Over" was displayed, and the check engine warning light was illuminated. The driver immediately pulled over and restarted the vehicle. The vehicle was taken to an unknown local dealer to be diagnosed, and the dealer advised the contact that additional diagnostic testing was required to determine the cause of failure. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

NHTSA complaint 11669455. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

105,254 miles

The contact owns a 2019 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard a rattling sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 105,254.

NHTSA complaint 11657575. Filed by an owner and not verified by NHTSA or by us.

STEERING

90,555 miles

The contact owns a 2019 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the contact became aware that the steering wheel was very loose. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided to the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,555.

NHTSA complaint 11656888. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Fusion Hybrid

Model year Complaints Recalls Deaths
2020 8 0 —
2018 59 0 1
2017 67 0 —
2016 48 0 —
2015 46 2 —
2014 65 1 —
2013 126 1 —
2012 95 0 —
2011 132 0 2
2010 507 0 —

Other 2019 Ford models

F-150 1,305 F-250 SD 1,161 Edge 744 Escape 572 Expedition 478 F-350 SD 465 Ecosport 454 Fusion 309

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst