2019 Nissan Armada

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

The lack of an image in the back-up camera display increases the risk of a crash.

The remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

crash · 15,258 miles

VEHICLE SONAR SYSTEM DIDN'T WARNED DRIVER ABOUT OBSTACLE WHICH RESULTED IN HITTING IT CAUSING DAMAGE TO THE REAR WHILE BACKING UP BUMPER. IT WORKS FINE 90% OF THE TIME BUT IT DIDN'T AT LEAST TWICE WHEN MY WIFE HIT LAMP AND 2ND TIME POLL . I TOOK VEHICLE TO BAKER NISSAN EXPLAINED WHAT HAPPENED BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. WHEN I ASKED HOW MANY TIMES THEY TESTED IT THE RESPONSE WAS: 1 TIME REPRESENTATIVE TRIED BACKING UP AND 1 TIME MECHANIC.

NHTSA complaint 11301888. Filed by an owner and not verified by NHTSA or by us.

crash

What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes and front sensor. Yes How was your safety or the safety of others put at risk? Collisions Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes’ , front sensor failure light appeared and brakes failed. On two occasions, the brakes have failed when we are in the drive-through, causing us to rear end the vehicle …

NHTSA complaint 11602802, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 117,000 miles

The contact owns a 2019 Nissan Armada. The contact stated that the vehicle occasionally failed to start as needed. No warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the smart alternator had caused the battery to drain. The dealer informed the contact that the alternator kit needed to be reassembled, and an unknown system needed to be reconfigured. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.

NHTSA complaint 11754368. Filed by an owner and not verified by NHTSA or by us.

After being stranded, getting a new battery, being stranded again and again (with a newborn and toddlers). This is a serious electrical issue causing the battery to not fully be charged even when car is off. No external components plugged in. Many people have this issue with the car and it needs to be addressed as a recall.

NHTSA complaint 11746180. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2019 Nissan Armada. The contact stated that the Backup Collision Intervention (BCI) Malfunction message was intermittently displayed. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was taken to the dealer approximately 4 times due to the issue. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for further assistance. The failure mileage was unknown.

NHTSA complaint 11697340. Filed by an owner and not verified by NHTSA or by us.

My 2019 Nissan Armada has a recurring electrical issue that causes the battery to drain and the vehicle to not start, even though the battery tests “good.” This problem began last year — we took the Armada to Nissan and had to pay over $200 for a new battery, which is now less than a year old. Despite this, the issue continues. Recently, AutoZone tested the battery again and found it only 60% charged. I took the Armada back to Nissan and paid $99 for a diagnostic test, and they quoted $725 to reset and reprogram the vehicle’s systems — just to address a problem that should not be happening on a vehicle I purchased less than two years ago. The Nissan technician even stated that many Armada …

NHTSA complaint 11688924, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The front infotainment system goes out every 2 1/2 to 3 minutes this also includes the hands free phone features and backup camera. Additionally, with the hands free phone the person on the other end of the line is unable to hear the driver of the car causing the driver to not be able to make hands free calls which is a law in Colorado. I took the car into the dealership as per recommendation of Nissan Customer Care. The dealership found that the Telematics communication module is failing and a new one is required, the rep stated this has been happening a lot with the same make, model and year vehicle as mine. Additionally, the silver colored trim around the center console puts off a very …

NHTSA complaint 11683490, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I’ve replaced the battery 3x’s in this vehicle last one was 9 months ago and today battery completely dead. Why haven’t an ECU # 08050 recall hasn’t been activated for these vehicles with this problem?

NHTSA complaint 11681742. Filed by an owner and not verified by NHTSA or by us.