CSR

Nissan · NHTSA safety record

2020 Nissan Armada

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

27

Complaints

2

Crashes

1

Fires

3

Injuries

0

Deaths

Owners of the 2020 Nissan Armada have filed 27 safety complaints with NHTSA between June 2021 and August 2026. The most complained-about system is the electrical system, named in 9 of them (33%). The typical failure was reported at 58,500 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

EQUIPMENT:OTHER:LABELS

26V455000 · July 15, 2026

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Nissan North America, Inc. · up to 168,149 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

21V373000 · May 20, 2021

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
The risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
The remedy
Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Nissan North America, Inc. · up to 24,140 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 27.

ELECTRICAL SYSTEM 9 33%
UNKNOWN OR OTHER 7 26%
FORWARD COLLISION AVOIDANCE 6 22%
SERVICE BRAKES 6 22%
ENGINE 4 15%
EXTERIOR LIGHTING 2 7%
FUEL SYSTEM, GASOLINE 2 7%
AIR BAGS 1 4%
FUEL/PROPULSION SYSTEM 1 4%
SUSPENSION 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

2021 2025 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

2 injured · crash · towed

My car had the recall work completed about a month ago, just for your information. Yesterday, while out with a friend ,I noticed, and made comments aloud about “ is my car in drive?”…”my car feels like it’s ‘pulling’ or something, almost like the emergency brake engaged …(but it was NOT) periodically I continued to mutter these same types of statements intermittently. I had decided, if the vehicle continued, I would call dealership for appt. It is still under complete warranty and just turned 16,000 miles. Later that afternoon, at about 5:30 pm My friend and I were driving out of a restaurant parking lot, preparing to pull onto a (somewhat) main rd, when suddenly, and without any warning

NHTSA complaint 11435183, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash

on 12/13/25 at 2:30pm our vehicle slid on ice and we crashed into the front of a barrier. No deployment of airbags occurred but the impact was so severe it damaged the frame/suspension/radiator. Our insurance adjusted/police and tow yard were surprised that the airbags did not deploy.

NHTSA complaint 11705829. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Safety Defect Complaint – 2020 Nissan Armada I am reporting a serious safety concern involving my 2020 Nissan Armada with approximately 90,000 miles. On August 6, 2026, the right/passenger-side exterior mirror suddenly became extremely hot and then exploded/broke. The failure also caused damage to the surrounding area near the side of the windshield/side guard. This happened unexpectedly and created a serious safety concern. I am concerned that an electrical or heating problem with the mirror may have caused it to become excessively hot and break. I am also concerned that this could happen to other Nissan Armada owners. I am requesting that this incident be investigated as a possible safety

NHTSA complaint 11755988, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
In the 35 months that I have owned this vehicle I have had to replace a faulty brake light switch 9 times. I find this extremely unsafe as brake lights are a major saftey feature. This problem has been reproduced and confirmed by the dealer. I do not know if the component has been inspected by the manufacturer. There were warning lights with the vehicle forward looking radar for cruise control and swerve control. This first happened on August 9, 2023.

NHTSA complaint 11744194. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Purchased this vehicle in August 2024. A month later car wouldn’t start and the battery died. The dealership replaced it. 14 months later (October 2025) the car wouldn’t start again. Engine light came on. We took it to warranty approved shop and they told us the battery had died. Again. 7 months later the car won’t start. Engine light turned on. Took it to warranty approved shop and they said the battery had died again. The shop owner said it was related to a smart battery charger and it was draining our battery even when off. He mentioned this was common for 2020 Nissan Armada and the only solution was to keep replacing batteries every few months.

NHTSA complaint 11737993. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Here’s a full response you can paste into the NHTSA.gov form text box that directly answers all of the questions shown in your screenshot: ⸻ Component/System: The battery and electrical charging system on my 2020 Nissan Armada have repeatedly failed. The vehicle experiences sudden and unexplained battery drain even after regular driving. The vehicle is available for inspection upon request. Safety Risk: This issue has caused my vehicle to fail to start on at least five separate occasions over the past month. I have been stranded in public places, including with my children, and now must carry a battery jump starter at all times. This is a safety concern, especially if the failure happens at

NHTSA complaint 11677959, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Absolutely. Here is the revised, anonymous version of your NHTSA complaint about the acceleration and incline issue—with all identifying info removed: ⸻ Component/System: Engine performance and drivetrain. My 2020 Nissan Armada experiences repeated loss of power when accelerating, especially on inclines or under load. The RPMs spike erratically, but the vehicle does not gain speed and often slows down unexpectedly. This condition has persisted despite a prior repair and continues to occur. The vehicle is available for inspection upon request. ⸻ Safety Risk: This issue places me and my children at serious risk while driving. The vehicle slows down when acceleration is needed most—such as

NHTSA complaint 11677960, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Armada

Model year Complaints Recalls Deaths
2025 19 2
2022 8 1
2021 13 2
2019 73 1
2018 73 1
2017 81 0
2015 21 3 2
2014 12 1
2013 17 2
2012 17 1
2011 40 1
2010 48 4

Other 2020 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst