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Hyundai · NHTSA safety record

2021 Hyundai Veloster N

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 18 safety complaints about the 2021 Hyundai Veloster N with the US government. Of those, 1 describes a crash, 1 mentions a fire and 1 death is recorded. 2 recall campaigns are open against it, covering the gasoline fuel system and the power train.

The most complained-about system is lane departure warning, named in 9 complaints, 50% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2022 to September 2026 · How this is counted

What is on file

18 complaints on file

18

Complaints

1

Describe a crash

1

Mention fire

0

People injured

1

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
LANE DEPARTURE 9 · 50%
STEERING 6 · 33%
ELECTRICAL SYSTEM 3 · 17%
POWER TRAIN 2 · 11%
SEAT BELTS 1 · 6%
UNKNOWN OR OTHER 1 · 6%
WHEELS 1 · 6%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 18.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 6.

8 6 4 2
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2021 Hyundai Veloster N. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

24V528000 · July 12, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Veloster N, 2019-2023 Genesis G70, 2022-2023 Elantra N, and Kona N vehicles. The fuel pump may fail, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will update engine control module software. In addition, dealers will inspect and replace the fuel pump assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning September 9, 2024. Some interim notification letters, notifying owners of the safety risk, were mailed September 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 262 and 023G.

Hyundai Motor America · up to 54,647 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

22V746000 · October 6, 2022

The defect
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
The risk
Loss of drive power increases the risk of a crash.
The remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.

Hyundai Motor America · up to 56,148 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 death · crash · towed

REPORTER QUESTION/Topic: Nowhabersham.com Clarkesville, Georgia (Joy Purcell) is writing about a recent crash in which a man died when he was ejected from his vehicle. The reporter is asking if there has there been a recall issued for 2021 Hyundai Velosters regarding seatbelt problems and if NHTSA has any alerts or warnings regarding the 2021 Veloster. Lastly, she asked if NHTSA has any tips on how people can protect themselves and ensure their seatbelts are functioning properly.

NHTSA complaint 11566322. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire · 24,000 miles

The contact owns a 2021 Hyundai Veloster N. The contact stated that the vehicle was parked unattended. Approximately thirteen hours later, he was notified by the fire department that the vehicle had caught fire. A police report was filed. There were no reported injuries. It was unknown if the air bags were deployed. The vehicle was still parked where the fire occurred. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 24,000.

NHTSA complaint 11526934. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The power steering motor fails at random and without warning, creating an imminent wreck hazard. At any time, the wheel will lose all power steering and simultaneously illuminate a red steering wheel warning on your dashboard. It takes significant force to turn the wheel once this happens. Secondly, when turning, a normal cars steering wheel will naturally "unwind" after a turn and smoothly straighten back up while driving. During this motor failure, the steering wheel remains stiffly stationary, pulling you into a potentially unwanted or dangerous direction (ditch, oncoming traffic, etc) unless you fight to straighten it. As a middle aged adult male, I can fight it well enough to keep it

NHTSA complaint 11762261, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The power steering system fails at random sometimes on the highway and off. This is very dangerous as it is very difficult to maneuver the car when I do not have the power steering working especially at highway speeds. This issue has not been reproduced as of yet or inspected. When I am driving first a lane departure or lane assist warning flashes immediately followed by total power steering loss.

NHTSA complaint 11754190. Filed by an owner and not verified by NHTSA or by us.

STEERING
Complete power steering loss while on the highway. When resetting the car, the issue is resolved only to have power steering fail moments later

NHTSA complaint 11745025. Filed by an owner and not verified by NHTSA or by us.

STEERING
I was driving when my power steering suddenly failed while the vehicle was in motion. I pulled into a plaza, turned off the vehicle, and after restarting it the power steering appeared to function normally again. The component that malfunctioned appears to be the power steering system, and this component along with the vehicle itself is available for inspection upon request. When the failure occurred, steering the vehicle became significantly more difficult, which created a safety risk for myself, my passenger in the vehicle, and others on the road because it reduced my ability to safely control and maneuver the vehicle. At this time, the issue has not yet been reproduced or formally

NHTSA complaint 11739054, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The electric power steering ceases to work, making it near impossible to steer or control the vehicle also, the power steering light and various other lights light up on the dash this is the intermittent reoccurring problem. The only way to remedy it at the time is to stop somewhere. Shut the vehicle off for a few minutes and then restart it. I'll put in today's date for the date that you're asking for but it happens all the time.

NHTSA complaint 11701616. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Lane keep assist was off, got an error message "check lane departure warning system" and seemed to lose power steering. I was on the interstate switching lanes. Any loss of power steering is a safety risk.

NHTSA complaint 11671381. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Veloster N

Model year Complaints Recalls Deaths
2022 37 2 —

Other 2021 Hyundai models

Palisade 439 Santa FE 166 Sonata 134 Elantra 131 Kona 117 Tucson 79 Sonata Hybrid 55 Elantra Hybrid 29

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst