Ford · NHTSA safety record

2023 Ford F-350 SD

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 41 safety complaints about the 2023 Ford F-350 SD with the US government. Of those, 2 describe a crash, 2 people were injured and no death is recorded. 15 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 13 complaints, 32% of the total. The typical failure was reported at 9,500 miles, the median across the 9 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2023 to September 2026 · How this is counted

What is on file

41 complaints on file

Complaints

Describe a crash

Mention fire

People injured

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system

ELECTRICAL SYSTEM 13 · 32% 13 32%

FORWARD COLLISION AVOIDANCE 6 · 15% 6 15%

BACK OVER PREVENTION 5 · 12% 5 12%

STRUCTURE 5 · 12% 5 12%

POWER TRAIN 4 · 10% 4 10%

ENGINE 3 · 7% 3 7%

UNKNOWN OR OTHER 3 · 7% 3 7%

EXTERIOR LIGHTING 2 · 5% 2 5%

FUEL SYSTEM, DIESEL 2 · 5% 2 5%

FUEL/PROPULSION SYSTEM 2 · 5% 2 5%

STEERING 2 · 5% 2 5%

TIRES 2 · 5% 2 5%

0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 41.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 18.

20 15 10 5

23 2023 24 2024 25 2025 26 2026

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2023 Ford F-350 SD. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

15 on file

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

26V204000 · March 31, 2026

The defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Lincoln Navigator, Expedition, and 2022-2023 F-250 SD, F-350 SD, F-450 SD, F-550 SD, and F-600 SD vehicles. The windshield wiper arms may break, causing the wipers to fail.
The risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the wiper arms, as necessary, free of charge. Owner notification letters were mailed August 5, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S24.Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 1, 2026.

Ford Motor Company · up to 422,613 vehicles across all model years covered

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

26V104000 · February 20, 2026

The defect: Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."
The risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
The remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

Ford Motor Company · up to 4,381,878 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

25V455000 · July 7, 2025

The defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
The risk: An engine stall increases the risk of a crash.
The remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

Ford Motor Company · up to 850,318 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V315000 · May 9, 2025

The defect: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
The risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Ford Motor Company · up to 1,076,138 vehicles across all model years covered

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

25V157000 · March 14, 2025

The defect: Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250 and F-350 vehicles previously repaired incorrectly under recall number 23V-507. The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended.
The risk: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
The remedy: Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.

Ford Motor Company · up to 9 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V134000 · February 28, 2025

The defect: Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F-250, F-350, and F-450 vehicles previously repaired incorrectly under recall number 23V-573. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
The risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
The remedy: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S17.

Ford Motor Company · up to 355 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V806000 · October 25, 2024

The defect: Ford Motor Company (Ford) is recalling certain 2023-2024 F-250, F-350, and F-450 vehicles. Water may enter the Tailgate Park Assist Sensor Interface Module (TPASIM) and cause the rearview camera image to display intermittently or appear blue or black.
The risk: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
The remedy: Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S66.

Ford Motor Company · up to 24,950 vehicles across all model years covered

STEERING:COLUMN

23V847000 · December 15, 2023

The defect: Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.
The risk: A deactivated air bag will not deploy during a crash, increasing the risk of injury.
The remedy: Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.

Ford Motor Company · up to 17,970 vehicles across all model years covered

POWER TRAIN:AXLE HUBS

23V758000 · November 9, 2023

Do not drive until repaired

The defect: Ford Motor Company is recalling certain 2022-2023 Ford Super Duty F-350, F-450, F-550, and F-600 vehicles. The fasteners for the front wheel hub extender may be insufficiently tightened, which can result in the wheel and wheel extender detaching from the vehicle.
The risk: Wheel detachment can result in a loss of vehicle control and create a road hazard, increasing the risk of a crash.
The remedy: Owners are advised not to drive their vehicle until the repair has been performed. Dealers will inspect the front wheel hub extender retaining nuts. If the retaining nuts are loose, dealers will replace the wheel hub extender, retaining nuts, and hub assembly. Repairs will be performed free of charge. Owner notification letters were mailed December 7, 2023. Owners may contact Ford customer service at -866-436-7332. Ford's number for this recall is 23S59.

Ford Motor Company · up to 13 vehicles across all model years covered

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

23V595000 · August 25, 2023

The defect: Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250 and F350 vehicles equipped with single rear wheels and a 10.5-inch rear axle shaft. The left rear axle shaft may have been improperly heat-treated during manufacturing and may break.
The risk: A broken rear axle shaft can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will inspect the left rear axle shaft date code and replace the axle shaft as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S49.

Ford Motor Company · up to 41,555 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

23V573000 · August 11, 2023

The defect: Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
The risk: An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
The remedy: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.

Ford Motor Company · up to 18,513 vehicles across all model years covered

STRUCTURE:BODY:DOOR

23V507000 · July 21, 2023

The defect: Ford Motor Company (Ford) is recalling certain 2023 Super Duty F250, F350, F450, and F550 vehicles. If the driver and front passenger door module experiences a low power condition and resets while the window is moving, the anti-pinch function may not detect an obstacle near the top edge and may not automatically reverse direction.
The risk: A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
The remedy: Dealers will update the software, free of charge. Owner notification letters were mailed August 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S37.

Ford Motor Company · up to 1,339 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

23V506000 · July 21, 2023

The defect: Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk: An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
The remedy: Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

Ford Motor Company · up to 38,695 vehicles across all model years covered

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

23V420000 · June 9, 2023

The defect: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
The risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
The remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Ford Motor Company · up to 691,133 vehicles across all model years covered

STEERING:COLUMN

23V344000 · May 12, 2023

The defect: Ford Motor Company (Ford) is recalling certain 2023 Super Duty F-250, F-350, and F-450 vehicles. The steering column upper shaft bolts may be missing or improperly tightened, resulting in possible separation of the steering column from the adjoining components.
The risk: A disconnected steering column can result in a loss of steering control, increasing the risk of a crash.
The remedy: Dealers will inspect and tighten the steering column upper shaft coupler bolts, or install any missing bolts, as necessary, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S22.

Ford Motor Company · up to 19 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC Filed September 23, 2025

2 injured · crash · towed · 1,000 miles

The contact owns a 2023 Ford F-350 SD. The contact stated that the adaptive cruise control mode was inoperable. Additionally, the contact stated that while driving 50-55 MPH to the dealer, the contact noticed that the vehicle in front of the vehicle had stopped abruptly with no brake lights activated. The contact stated that upon depressing the brake pedal, the vehicle failed to respond. The contact attempted to veer to the left to avoid the other vehicle, but the passenger's side front end crashed into the rear of the other vehicle. There was no warning light illuminated. The contact stated that the six air bags of the vehicle deployed, and there was blinding smoke in the vehicle. The

NHTSA complaint 11689223, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS Filed March 31, 2025

crash

See attached document for complaint.

NHTSA complaint 11651674. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, DIESEL Filed March 31, 2025

towed · 63,000 miles

The contact owns a 2023 Ford F-350 SD. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that metal shavings were found inside the fuel system and that the fuel system needed to be replaced. The contact stated that the Insurance Company inspected the vehicle and found metal shavings inside the fuel tank. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

NHTSA complaint 11651729. Filed by an owner and not verified by NHTSA or by us.

TIRES Filed September 9, 2026

While on the interstate on Friday, the vehicle started violently shaking, and felt like I was driving on an egg-shaped tire. A Ford shop said the belt was separating from the driver’s side front tire, and they pulled it off and put the spare on. On Sunday, again on the interstate and maybe 100 miles later the shaking started again- but from the passenger side tire; and then I felt a catastrophic failure and loss of control of the vehicle. I was able to regain control and get the vehicle out of the travel lane. Tire debris was flung all over the road and caused substantial damage to the wheel well, liner, quarter panel, door and engine components. Physical examination reveals complete belt

NHTSA complaint 11763149, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Filed August 21, 2026

See attached document for complaint.

NHTSA complaint 11758549. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN Filed August 12, 2026

Vehicle randomly hesitates to shift (slip/flare), usually from 3-4 or 8-9 gears. It is sometimes accompanied by a clunk/slam before/after engaging the higher numbered gear. It seems to happen more often when the transmission is at/approaching normal operating temperature. The slip/flare has been becoming more frequent and is now randomly accompanied by the clunk/slam. I first noticed the slip/flare changing from gears 3-4. At that time the vehicle had 43,000mi on it.

NHTSA complaint 11756450. Filed by an owner and not verified by NHTSA or by us.

STEERING Filed August 3, 2026

I am hearing and feeling snaps coming from my vehicle steering. It feels like the steering column is not functioning correctly. I can feel the truck getting more sloppy turning and traveling differently than it did at 35,000 miles. Ford wants to charge me $185 to investigate and then they may take action. There is a recall on this problem, but my truck’s vin isn’t listed. I’m worried that it may come apart or cause an accident.

NHTSA complaint 11754345. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY Filed May 4, 2026

Overhead clearance lights leaking water when it rains.

NHTSA complaint 11735508. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM Filed March 17, 2026

All cameras went out on the F350 with a blue screen there’s a recall on this but my truck is not included and needs to be expanded.

NHTSA complaint 11725098. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford F-350 SD

Model year	Complaints	Recalls	Deaths
2026	7	5	—
2025	14	6	—
2024	44	3	—
2022	111	17	—
2021	96	14	—
2020	188	15	—
2019	467	11	—
2018	201	9	—
2017	573	13	—
2016	209	3	—
2015	208	3	—
2013	9	9	—
2012	29	9	—
2011	43	7	—
2010	50	6	—

Other 2023 Ford models

F-150 409 Maverick Hybrid 262 Bronco 226 Bronco Sport 158 Mustang Mach E 123 Explorer 110 F-150 Lightning BEV 110 Escape 99

Complaints on file, same model year.

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

Complaints: NHTSA's ODI complaint file, published October 2, 2026. One complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall campaign API, newest campaign on this vehicle filed March 31, 2026.
Investigations: NHTSA's ODI investigation file, published October 2, 2026.

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by guarledes
Independent developer and analyst