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Mazda · NHTSA safety record

2024 Mazda CX-50

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

32

Complaints

3

Crashes

1

Fires

6

Injuries

0

Deaths

Owners of the 2024 Mazda CX-50 have filed 32 safety complaints with NHTSA between April 2024 and July 2026. The most complained-about system is the electrical system, named in 7 of them (22%). The typical failure was reported at 8,361 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

TRAILER HITCHES

25V167000 · March 14, 2025

The defect
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.
The risk
A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

Mazda North American Operations · up to 63 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 32.

ELECTRICAL SYSTEM 7 22%
STRUCTURE 6 19%
FORWARD COLLISION AVOIDANCE 4 13%
SERVICE BRAKES 4 13%
UNKNOWN OR OTHER 4 13%
BACK OVER PREVENTION 3 9%
ENGINE 3 9%
LANE DEPARTURE 3 9%
POWER TRAIN 3 9%
STEERING 3 9%
SUSPENSION 2 6%
VISIBILITY/WIPER 2 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 14.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 26,839 miles

The contact rented a 2024 Mazda CX-50. The contact stated that while driving on a main street at 5 MPH, the contact attempted to slow down the vehicle by depressing the brake pedal, and in the process, the brakes locked and the vehicle proceeded to accelerate without the contact's consent. The contact was involved in a front-end collision with the vehicle in front of them. No property damage was reported. The vehicle came to a stop upon impact. The vehicle was towed back to the Enterprise rental center, where the vehicle was originally rented. The airbags did not deploy. No warning lights were illuminated. A police report was not filed. The vehicle was not destroyed. Three people were

NHTSA complaint 11664867, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

2 injured · 100 miles

The contact owns a 2024 Mazda CX-50. The contact stated that while opening the doors, the door stop detent had failed, causing the door to rapidly close and swing back, and making contact with the occupants. Both the contact and the wife sustained leg bruises, and the wife sustained a head contusion due to the failure. No medical treatment was required. The contact indicated that the failure was present on both the driver's side front and rear doors and the passenger side front and rear doors. The cause of the failure was not determined. The vehicle was taken to the local dealer, who examined the vehicle, and no failure was found. The contact was informed that the door operated as intended.

NHTSA complaint 11661479, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE

1 injured · crash · towed · 16,937 miles

The contact owned a 2024 Mazda CX-50. The contact stated that while driving at an undisclosed speed, after exiting the freeway, the contact was distracted, and when the contact turned to face the road, the vehicle rear-ended the vehicle in front. The contact stated that from the impact, the vehicle that was rear-ended was pushed into the vehicle in front. The contact stated that the crash imminent braking and the forward collision warning failed to function as intended. The contact stated that the driver-side air bag and the knee air bag were deployed. The contact was unsure whether there was a warning light illuminated. A police report was filed. EMS was called to the scene. However, the

NHTSA complaint 11718619, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

Vehicle was dormant overnight and caught fire. Battery disintegrated and fire tore across the entire engine compartment and front end. Fire department conducted investigation and determined mechanical failure. Showed no signs of issue before hand was driven shortly the night before to move parking spots.

NHTSA complaint 11728409. Filed by an owner and not verified by NHTSA or by us.

SEATS
This is the 2nd time I’m reporting that I was severely burnt on my thigh from my drivers seat heater, overheating. There are on going glass action law suits against Mazda for this issue. My 2024 CX-50 has not been in service at Olympia Mazda with no updates on repairs and when I will get my car back. Please help me!

NHTSA complaint 11751806. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I'm curious how many other Mazda owners are dealing with the same battery drain issue. I'm now on my third battery since 2024: Factory battery replaced under warranty in 2025. Second replacement purchased in March 2026. Within a month, the "Battery Low - Drive Vehicle to Recharge" warning was back. The dealer kept my vehicle for four days to monitor it, but they couldn't find anything abnormal. This started long before I had a dashcam professionally installed, so that's not the cause. I've read numerous posts on Facebook from other owners mentioning: A door module that can get wet after heavy rain and cause a parasitic battery drain. The key fob constantly communicating with the vehicle

NHTSA complaint 11750756, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed

Driver of the vehicle was parking the vehicle in a parking lot, foot nowhere near the accelerator when the car suddenly surged forward striking a parking pole.. The driver side front quarter panel took on heavy damage along with the sensors.. Car had to be towed... It accelerated by itself...

NHTSA complaint 11750004. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HATCHBACK/LIFTGATE
I was attempting to mount my bike rack. To get the clips to properly fit I needed to partially open the liftgate. Upon triggering the door release the power liftgate and began opening the door. The anti pinch system did not detect the pinch and it crumpled the roof and liftgate at the seam. I tried to stop it but there was too much pressure and by the time it stopped lifting under my body weight significant damage had occurred. If a finger had been there it would have been chopped off.

NHTSA complaint 11733496. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
On 02/27/2026, a 2024 Mazda CX-50 (20700 miles) exhibited a severe burning smell following a 3-hour highway drive and a subsequent steep, 2-mile mountain climb to a restaurant in Jasper, TN. The smell was strongly observed by multiple occupants upon exiting the vehicle. On 03/02/2026, a technician at Mazda of Knoxville confirmed via video a 'flat grease ring' slung onto the undercarriage, indicative of a centrifugal lubricant leak from the driveshaft/CV assembly. The proximity of this flammable grease to the hot exhaust system during high-torque operation (mountain climbing) presents a critical fire hazard. Despite visual confirmation of the slinging grease, the dealership issued a blank

NHTSA complaint 11724821, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Mazda CX-50

Model year Complaints Recalls Deaths
2025 34 4 —
2023 60 2 —

Other 2024 Mazda models

CX-90 326 CX-90 Plug-IN Hybrid 95 CX-5 41 CX-30 29 MAZDA3 12

Every Mazda on this site — 81 vehicles, 161 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst