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Toyota · NHTSA safety record

2025 Toyota BZ4X

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 5 safety complaints about the 2025 Toyota BZ4X with the US government. Of those, 1 describes a crash and no death is recorded. 2 recall campaigns are open against it, covering back-over prevention and visibility.

The most complained-about system is the suspension, named in 2 complaints, 40% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2025 to May 2026 · How this is counted

What is on file

5 complaints on file

5

Complaints

1

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 3 · 60%
SUSPENSION 2 · 40%
WHEELS 2 · 40%
ELECTRICAL SYSTEM 1 · 20%
ENGINE 1 · 20%
SERVICE BRAKES 1 · 20%
STEERING 1 · 20%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 5.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 4.

8 6 4 2
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026 , the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Toyota BZ4X, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 11.6% 11.6%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

BACK OVER PREVENTION:DISPLAY FUNCTION

25V744000 · October 30, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing · up to 1,024,407 vehicles across all model years covered

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

25V577000 · September 4, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
The risk
An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
The remedy
Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Toyota Motor Engineering & Manufacturing · up to 94,320 vehicles across all model years covered

Compare

Other years of the Toyota BZ4X

Model year Complaints Recalls Deaths
2024 24 3 —
2023 20 4 —

Other 2025 Toyota models

Sienna Hybrid 264 Camry Hybrid 153 Tundra 129 Tacoma 86 RAV4 81 Grand Highlander 66 4Runner 56 Corolla 31

Complaints on file, same model year.

Every Toyota on this site — 279 vehicles, 372 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst