CSR

Toyota · NHTSA safety record

2013 Toyota Camry Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

27

Complaints

4

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2013 Toyota Camry Hybrid have filed 27 safety complaints with NHTSA between March 2013 and June 2019. The most complained-about system is the brakes, named in 7 of them (26%). The typical failure was reported at 7,050 miles, the median across the 24 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

13V505000 · October 17, 2013

The defect
Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."
The risk
A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 9,795 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Brake Actuator Valve Wear

DP23005

Still open defect petition · opened November 22, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Brake Actuator Valve Wear

DP19004

Closed defect petition · opened September 30, 2019 · closed January 21, 2021

the hydraulic brakes

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 27.

SERVICE BRAKES 7 26%
STEERING 6 22%
ELECTRICAL SYSTEM 3 11%
STRUCTURE 3 11%
VEHICLE SPEED CONTROL 3 11%
EQUIPMENT 2 7%
SEAT BELTS 2 7%
UNKNOWN OR OTHER 2 7%
AIR BAGS 1 4%
ENGINE 1 4%
FUEL/PROPULSION SYSTEM 1 4%
SUSPENSION 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 10.

2013 2014 2019
2013 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

2 injured · 17,452 miles

TRUNK LID WILL NOT STAY UP, IF VEHICLE IS ON THE SLIGHTEST UPGRADE WHEN YOU OPEN THE TRUNK IT COMES BACK DOWN AND HITS YOU IN THE HEAD. I HAVE BEEN HIT 3 TIMES NOW AND MY WIFE WAS HIT SO HARD WE TOOK HER TO THE DOCTORS TO HAVE HER CHECKED FOR A CONCUSSION. I HAVE HAD THE DEALER ADJUST THE TRUNK LID BUT IT STILL COMES DOWN ON YOU WHEN IT SHOULD NOT. WHEN YOUR BENT OVER TRYING TO PUT SOMETHING IN THE TRUNK OR GET SOMETHING OUT OF IT YOU DO SEE IT COMING, AND IT HURTS. *TR

NHTSA complaint 10548483. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed · 59,000 miles

I WAS DRIVING TO WORK IN MY 2013 TOYOTA CAMRY HYBRID LE. IT WAS EARLY MORNING RUSH HOUR TRAFFIC. ROADS WERE WET. TRAFFIC WAS STOP AND GO. I WAS PROBABLY GOING ABOUT 20 MPH WHEN VEHICLE IN FRONT OF ME STOPPED. I APPLIED MY BRAKES BUT MY VEHICLE DID NOT STOP. I HIT REAR OF VEHICLE IN FRONT OF ME. I DID NOT FEEL MY BRAKES ENGAGE. I WAS MORE THAN A SAFE STOPPING DISTANCE FROM VEHICLE IN FRONT OF ME.

NHTSA complaint 10794987. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed · 27,600 miles

AROUND 11:30 AM, I WAS DRIVING SOUTH ON A TWO LANE ROAD, AT APPROX. 25 MPH. THE BLACK VEHICLE IN FRONT OF ME APPLIED THE BRAKES AND STOPPED. I WAS ABOUT 4 CAR LENGTHS BEHIND THE BLACK VEHICLE WHEN I QUICKLY APPLIED THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR AND MY CAR DID NOT STOP NOR EVEN SLOWED DOWN. I PUMPED THE BRAKE PEDAL TWO MORE TIMES, AGAIN, AND THE CAR DID NOT STOP NOR SLOWED DOWN UNTIL I HIT THE BLACK VEHICLE IN FRONT OF ME.

NHTSA complaint 10971542. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 16,700 miles

TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT ENTERING A PARKING SPACE AND SHIFTING INTO PARK, THE VEHICLE ERRONEOUSLY ACCELERATED OVER A CONCRETE MEDIAN AND CRASHED INTO A POLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE BRAKE DID NOT FUNCTION. NO INJURIES WERE REPORTED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,700.

NHTSA complaint 10561713. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
DRIVER SIDE BACKSEAT PASSENGER WINDOW SEAT THE SEATBELT IS LOOSE AND DOESN'T RETRACT BACK INTO PLACE. HYBRID BATTERY AND TRANSMISSION SYSTEM STUTTERS AFTER SYSTEM FLUSH AT DEALER CAUSING THE HYBRID SYNERGY SYSTEM CHECK, CHECK ENGINE LIGHT AND ESLAMATION LIGHT IN ORANGE TO STAY ON DASH. ERROR STATING THAT BATTERY NEEDS REPLACEMENT FOR HYBRID BATTERY

NHTSA complaint 11219950. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

46,000 miles

MY TOYOTA CAMRY HYBRID HAS HAD EPISODIC BRAKING PROBLEMS. AFTER STARTING THE CAR AND DRIVING FOR A FEW MINUTES, OCCASIONALLY WHEN I STEP ON THE BRAKES TO SLOW/STOP THE CAR THE BRAKE PEDDLE NEEDS TO BE PUSHED DOWN TO THE FLOOR. WHILE THIS IS HAPPENING I CAN HEAR THE ENGINE REVVING. IT IS NECESSARY TO PUSH EXTREMELY HARD ON THE BRAKE PEDDLE TO STOP THE CAR. I HAVE TAKEN MY CAR TO MCGEORGE TOYOTA AND AN INDEPENDENT REPAIR SHOP FOR THIS PROBLEM. NEITHER FOUND ANY COMPUTER CODES INDICATING THE PROBLEM. TOYOTA REMOVED AND LUBRICATED THE SLIDE PINS FOR THE CALIPHERS AND THEN REINSTALLED THE PINS. THIS PROBLEM CONTINUES TO OCCUR. AS THIS PROBLEM IS EPISODIC, NEITHER THE DEALERSHIP NOR THE

NHTSA complaint 11195565, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

43,043 miles

THE GEAR SHIFT COMPACTMENT NOT PROPERLY COVERED. GEAR SHIFT WILL NOT MOVE. LIQUID PLACED IN CUP HOLDER BOX SPLASHED INTO GEAR SHIFT BOX AS CAR MOVING CAUSING LIQUID TO ENTER IN THE SHIFT BOX THAT IS NOT PROPERLY CASE. LIQUID ENTER THE GEAR BOX AS CAR IS MOVING /IN MOTION CAUSING IT TO DAMAGED THE ELECTRICAL COMPONENT OF THE MOTOR. CAUSING THE NEED TO REPLACE GEAR SHIFT

NHTSA complaint 10910236. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

23,000 miles

DRIVING SLOWLY, STRAIGHT AHEAD, CITY STREET, RIGHT PASSENGER MIRROR EXPLODED WITH A BIG BANG. LOOKING INSIDE, PLASTIC LINKAGES THAT LINK THE MIRROR TO THE ADJUSTMENT MOTOR ASSEMBLY WERE BROKEN. LANE ASSIST LEDS CONTINUED TO WORK BUT THE MIRROR, HANGING LOOSE FROM ITS SHROUD, WAS USELESS. I HADN'T ADJUSTED THE MIRROR IN MONTHS.. CAR WAS 1 MONTH OUT OF WARRANTY - PARTS AND LABOR TO REPLACE ~$400. GOOGLING I DISCOVERED I'M NOT THE FIRST PERSON TO HAVE THIS PROBLEM.

NHTSA complaint 10871098. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 43,014 miles

I WAS ENTERING FREEWAY ON RAMP. HEAVY TRAFFIC. BEAUTIFUL DAY, DRY ROADS. VEHICLE IN FRONT OF ME MADE BRAKED SUDDENLY. I QUICKLY APPLIED MY BRAKES. MY BRAKES DID NOT ENGAGE. I WAS APPROXIMATELY 2-3 CAR LENGTHS BEHIND VEHICLE IN FRONT OF ME AND TRAVELING 25 MPH. WHEN I APPLIED BRAKES, MY CAR DID NOT EVEN TRY TO STOP, IT BASICALLY SLID 2 1/2 CAR LENGTHS INTO REAR OF VEHICLE. MY VEHICLE ONLY STOPPED MOVING BECAUSE IT WAS STOPPED BY VEHICLE IN FRONT.

NHTSA complaint 10807100. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Camry Hybrid

Model year Complaints Recalls Deaths
2026 116 3
2021 8 1
2020 9 2
2019 11 2
2018 28 0
2015 15 0
2014 25 1
2012 55 1
2011 23 2
2010 10 2

Other 2013 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst