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Toyota · NHTSA safety record

2019 Toyota Camry Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 11 safety complaints about the 2019 Toyota Camry Hybrid with the US government. Of those, 3 describe a crash, 4 people were injured and no death is recorded. 2 recall campaigns are open against it, covering equipment and the gasoline fuel system.

The most complained-about system is the air bags, named in 3 complaints, 27% of the total. The typical failure was reported at 7,000 miles, the median across the 11 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2019 to January 2024 · How this is counted

What is on file

11 complaints on file

11

Complaints

3

Describe a crash

0

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 3 · 27%
VISIBILITY/WIPER 3 · 27%
FUEL/PROPULSION SYSTEM 2 · 18%
SEAT BELTS 2 · 18%
STRUCTURE 2 · 18%
UNKNOWN OR OTHER 2 · 18%
VEHICLE SPEED CONTROL 2 · 18%
ELECTRICAL SYSTEM 1 · 9%
ENGINE 1 · 9%
EXTERIOR LIGHTING 1 · 9%
SERVICE BRAKES, HYDRAULIC 1 · 9%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 11.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 9.

12 9 6 3
19 20 24

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2024.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2019 Toyota CAMRY HYBRID, and it is a separate question from what owners report going wrong later.

Test 4 DR FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 9.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

EQUIPMENT:OTHER:LABELS

19V244000 · March 27, 2019

The defect
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
The remedy
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

Gulf States Toyota, Inc. · up to 3,634 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

19V097000 · February 14, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Camry Hybrid and Avalon Hybrid vehicles. The fuel filler pipe may not have been properly reconnected to the fuel tank during an inspection after vehicle assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
The risk
The improperly connected filler pipe may leak fuel, which, in the presence of an ignition source can increase the risk of a fire.
The remedy
Toyota will notify owners, and dealers will inspect the fuel filler pipe, replacing it if necessary, free of charge. The recall began March 19, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0I.

Toyota Motor Engineering & Manufacturing · up to 205 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed · 14,100 miles

DURING THE ACCIDENT WITH SPPED AROUND 35MPH THE AIR BAG WASN'T DEPLOYED EVENTHOUGH THE FRONT AND PASSENGER GLASSES WERE ALL BROKEN AND THE HOOK WAS COMPLETELY DONE

NHTSA complaint 11253066. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 7,000 miles

I WAS IN AN ACCIDENT YESTERDAY MORNING. I WAS TRAVELING ABOUT 20-25 MPH AND HIT A PARKED CAR ON THE PASSENGER FRONT. THE FRONT BUMPER AND FENDER ON PASSENGER SIDE WERE SEVERELY DAMAGED AND THE CAR WAS UNDRIVEABLE. WHAT IS CONCERNING IS THAT THE AIRBAGS DID NOT DEPLOY NOR DID THE SETBELT LOCK. I SUSTAINED INJURIES TO MY LEFT KNEE HITTING THE CONSOLE, MY LEFT SIDE OF FACE INCLUDING JAW HIT THE TOP OF STEERING WHEEL AND MY FOREHEAD HIT THE WINDSHIELD AND BROKE IT. I AM CONCERNED THAT THE CAR HAS A SAFETY ISSUES.

NHTSA complaint 11280012. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · 5,800 miles

I WAS PARKING MY CAR IN MY GARAGE AND MOVED FROM THE BRAKE TO THE GAS TO MOVE UP A SMALL AMOUNT. I BARELY TOUCHED THE GAS AND THE CAR SURGED FORWARD HITTING A SHELVING UNIT IN MY GARAGE. IT WAS A VERY SCARY EVENT. THE CAR AND SHELVING UNIT WERE DAMAGED. THANKFULLY, NO INDIVIDUALS WERE INJURED.

NHTSA complaint 11270004. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

52,690 miles

The contact owns a 2019 Toyota Camry Hybrid. The contact stated while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to respond. The contact stated that she continuously depressed the brake pedal down to the floorboard, and the vehicle responded. Additionally, the contact stated that the failure recurred while driving. Several unknown messages were displayed. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they would follow up with the dealer. A case was opened. The failure mileage was

NHTSA complaint 11565970, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

20,000 miles

THE WINDOW STAYS DISTORTED AND HARD TO SEE OUT OF ESPECIALLY AT NIGHT OR IF ITS RAINING ALSO THE BACK SEAT AIRBAG LIGHT AND NOISE WILL RANDOMLY COME ON WHEN DRIVING AND I WILL HAVE TO PULL OVER AND TURN THE CAR OFF AND BACK ON TO GET IT TO STOP THIS HAS HAPPENED MULTIPLE TIMES AND ITS ANNOYING BC I KNOW MY KIDS ARE PROPERLY IN THERE CARSEATS

NHTSA complaint 11298943. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

2,557 miles

THE WINDSHIELD IS SEVERELY DISTORTED. DURING THE DAYTIME, WHILE MOVING, OR SEEING MOVING OBJECTS, IT IS UNUSUALLY HARD TO JUDGE SPEED AND DISTANCE DUE TO THE DISTORTIONS. AT NIGHTTIME, THE DISTORTIONS BEND, TWIST LIGHTS AND HEADLIGHTS MAKING DRIVING VERY DANGEROUS. MULTIPLE VISITS TO THE DEALER AND A VISIT FROM A TOYOTA FACTORY REPRESENTATIVE TO INSPECT THE WINDSHIELD HAVE BEEN MET WITH REFUSAL TO MAKE REPAIRS. THE FACTORY REPRESENTATIVE DOES ACKNOWLEDGE WINDSHIELD DEFECTS BUT SAYS "THEY ARE COMPARABLE TO LIKE VEHICLES." HE REFUSED TO EXAMINE OTHER NEW "LIKE" MODELS WITH ME BECAUSE HIS ASSERTION IS ERRONEOUS.

NHTSA complaint 11290160. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

6,000 miles

MY CAMRY HAS 6K MILES ON IT. ON FRIDAY, 6 DEC 2019 AT 1600, I PICKED UP MY CAMRY FROM YUBA CITY TOYOTA AFTER HAVING ITS FIRST VEHICLE SERVICE. WHILE DRIVING ON HWY 20 TOWARDS GRASS VALLEY, CA LESS THAN 20 MIN AFTER PICKING IT UP, I HEARD AN EXTREMELY LOUD EXPLOSION OVER MY HEAD. IT TRULY SOUNDED LIKE A GUN WENT OFF IN MY CAR. I DUCKED, LOOKED AROUND AND REALIZED IT WAS PROBABLY THE SUNROOF BECAUSE I COULD HEAR AIR BLOWING. I WAS ON A FOUR LANE SECTION OF HWY WITH ABSOLUTELY NO CARS IN FRONT OF ME AND A CAR A FEW HUNDRED YARDS BEHIND ME. THERE WERE NO TREES OVERHEAD AND IT WAS A CLEAR EVENING OUTSIDE WITH NO RAIN. IT WAS APPROXIMATELY 55 DEGREES OUTSIDE ALSO. THIS WAS NOT CAUSED BY ANY

NHTSA complaint 11287967, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

3,009 miles

THE REPORTED GAS TANK SIZE OF MY 2019 RAV4 LIMITED PURCHASED IN AUGUST 2019, IS RATED FOR 14.5 GALLONS. ON EACH OCCASION OF LOW FUEL, WARNING OR LESS THAN 50 MILES BEFORE EMPTY NOTICE, EACH FILL UP HAS RESULTED IN TEN GALLONS OR LESS. 13 SEP - 528.6 MILES FILL UP WAS 9.485 RANGE 534. 25 SEP - 418.7 MILES FILL UP WAS 10.185 GALS RANGE 579. 7 OCT - 460.8 MILES FILL UP WAS 10.343 GALS RANGE 585. 18 OCT - 430 MILES FILL UP WAS 10.058 GALS RANGE 577. 28 OCT - 423.5 MILES FILL UP WAS 9.619 GALS RANGE 560. 7 NOV - 420.5 MILES FILL UP WAS 10.071 GALS RANGE 545. 16 NOV - 309.3 MILES FILL UP WAS 7.808 GALLONS RANGE 539. WHERE OR WHAT HAS HAPPEN TO THE 4.5 GALLONS OF TANK FUEL THAT WE SEEM TO NOT

NHTSA complaint 11280559, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Camry Hybrid

Model year Complaints Recalls Deaths
2026 133 3 —
2025 163 5 —
2021 8 1 —
2020 9 2 —
2018 28 0 —
2015 15 0 —
2014 25 1 —
2013 27 1 —
2012 55 1 —
2011 23 2 —
2010 10 2 —

Other 2019 Toyota models

RAV4 879 Highlander 486 Camry 395 Tacoma 218 Corolla 203 C-HR 111 Tundra 74 Avalon 70

Complaints on file, same model year.

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst