CSR

Toyota · NHTSA safety record

2014 Toyota Camry Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

25

Complaints

7

Crashes

0

Fires

5

Injuries

0

Deaths

Owners of the 2014 Toyota Camry Hybrid have filed 25 safety complaints with NHTSA between July 2014 and September 2019. The most complained-about system is the brakes, named in 7 of them (28%). The typical failure was reported at 23,110 miles, the median across the 19 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

13V505000 · October 17, 2013

The defect
Toyota Motor Engineering & manufacturing North America, Inc. (Toyota) is recalling certain model year 2013-2014 Camry and Camry HV, model year 2013 Avalon and Avalon HV and model year 2014 Corolla vehicles. In the affected vehicles, the windshield wiper switch assembly may short circuit. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard, No. 104, "Windshield Wiping and Washing Systems."
The risk
A short circuit could cause inoperative windshield wipers, reducing driver visibility and increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the wiper switch assembly, free of charge. The recall began on November 8, 2013. Owners may contact Toyota at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing · up to 9,795 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Brake Actuator Valve Wear

DP19004

Closed defect petition · opened September 30, 2019 · closed January 21, 2021

the hydraulic brakes

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 25.

SERVICE BRAKES 7 28%
UNKNOWN OR OTHER 5 20%
ELECTRICAL SYSTEM 4 16%
VEHICLE SPEED CONTROL 4 16%
SEAT BELTS 2 8%
STRUCTURE 2 8%
AIR BAGS 1 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 4%
EQUIPMENT ADAPTIVE/MOBILITY 1 4%
EXTERIOR LIGHTING 1 4%
SEATS 1 4%
SUSPENSION 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 7.

2014 2015 2019
2014 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed · 20,000 miles

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY HYBRID. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL ATTEMPTING TO STOP, THE CONTACT'S VEHICLE WOULD NOT STOP AND REAR ENDED ANOTHER DRIVER. THE CONTACT SUFFERED MINOR INJURIES TO THE NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A COLLISION SHOP WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE NOT FUNCTIONING. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE HYDRAULIC BRAKING SYSTEM FAILED AND WOULD NEED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS

NHTSA complaint 10883971, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 46,000 miles

WHEN DRIVING BETWEEN 40-45 MPH, A VEHICLE RAN THE STOP SIGN ON A SIDE STREET ON TO THE STREET MY WIFE WAS DRIVING ON, AND SHE HIT THE VEHICLE BROADSIDE. HER SAFETY BELT WAS SECURELY FASTENED, HOWEVER THE SHOULDER PORTION OF THE BELT GAVE WAY, AND MY WIFE STRUCK THE STEERING WHEEL WITH HER CHEST, PINNING HER WRIST IN BETWEEN HERSELF AND THE STEERING WHEEL. THE AIRBAGS ALSO DID NOT DEPLOY. *TR

NHTSA complaint 10948577. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 60,000 miles

I PUT A SUITCASE IN THE TRUNK ON ITS SIDE. IT WAS TOUCHING THE INSIDE TOP OF THE TRUNK. IN REMOVING THE SUITCASE THE SPRING MECHANISM , THAT HOLDS THE TRUNK OPEN, WAS DISLODGED. THIS CAUSED THE TRUNK LID TO FALL HEAVILY ON ME.

NHTSA complaint 10969775. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 7,400 miles

TL* THE CONTACT OWNS A 2014 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE AT APPROXIMATELY 2 MPH, THE BRAKES SUDDENLY MALFUNCTIONED. THE CONTACT INDICATED THAT WHEN ENGAGING THE BRAKES, THE PEDAL FAILED TO DEPRESS AND THE VEHICLE CRASHED INTO A POLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,400.

NHTSA complaint 10681105. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
THE CAMRY HYBRID COVERED ONLY BY WARRANTY ENHANCEMENT ZKK ARE SUFFERING THE SAME DANGERS FROM BRAKE BOOSTER PUMP ASSEMBLY FAILURES AS THOSE TOYOTA COVERED BY TOYOTA SAFETY RECALLS (D0H & K0L). BY EXCLUDING CAMRY HYBRIDS WITH DEFECTIVE BRAKES FROM THE D0H AND K0L SAFETY RECALLS, TOYOTA IS LEAVING THE OWNERS TO HELPLESSLY EXPERIENCE LIFE-THREATENING BRAKE FAILURE OR MALFUNCTION BEFORE TOYOTA WILL PROVIDE THE REPLACEMENT BRAKE COMPONENTS NEEDED TO MAKE THE VEHICLE SAFE. THE LAW REQUIRES TOYOTA TO PREVENT THE LIFE-THREATENING DANGERS OF THIS BRAKE DEFECT BEFORE THE FAILURE OCCURS. TOYOTA'S COST-CUTTING STRATEGIES ARE CAUSING CRASHES AND INJURIES. INJURIES AND CRASHES CAUSED BY THE BRAKE DEFECT

NHTSA complaint 11256517, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

38,000 miles

WE HAVE HAD ALL FOUR DOOR LOCK ACTUATORS REPLACED... BEFORE 40,000 MILES!!! AND ALL WITHIN SIX MONTHS OF EACH OTHER...UGH!!! BUT AT LEAST THEY WERE UNDER WARRANTY, THANK GOD, BECAUSE IF THEY WEREN'T, IT WOULD HAVE BEEN $1,700. I KNOW THIS IS A VERY COMMON PROBLEM WITH TOYOTA PRODUCTS, I GUESS THEY JUST HAVE VERY WEAK DOOR LOCK MOTORS. THIS IS THE ORDER THEY WENT OUT IN: DRIVERS, REAR PASSENGER, FRONT PASSENGER, AND REAR DRIVER. BEFORE THEY ACTUALLY WENT OUT, THEY WOULD INTERMITTENTLY NOT WORK. YOU COULD SEE THE DOOR LOCK INDICATOR TRYING TO MOVE, BUT IT COULDN'T MOVE ALL THE WAY INTO THE LOCKED OR UNLOCKED POSITION. IT SEEMED TO HAPPEN WHEN IT EITHER WAS SUPER COLD OR SUPER HOT OUTSIDE.

NHTSA complaint 11176100, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

23,110 miles

UNAUTHORIZED ACCELERATION OF THE CAR IN A PARKING LOT. THE CAR WAS IN A SLOW RIGHT TURN WHILE PREPARING TO PARK, AND THE CAR SURGED FORWARD WITHOUT APPLICATION OF THE ACCELERATOR PEDAL. DRIVER HEADED TOWARD A TREE IN ORDER TO MISS A PUBLIC UTILITY BOX BUT A HIGH CURB ASSISTED IN STOPPING THE VEHICLE.

NHTSA complaint 11157208. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER

100,000 miles

THE WINDSHIELD WIPERS STOP WORKING. THE SWITCH IS NOT CHANGING SPEED. THE WIPERS JUST STOPPED IN THE MIDDLE OF THEIR MOVEMENT CYCLE. THE VEHICLE WAS IN MOTION UNDER THE RAIN. THE DRIVER AND PASSENGERS WERE IN DANGER OF CRASH.

NHTSA complaint 11155814. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
PLASTIC PART OF THE RELEASE BUTTON BROKE EITHER AFTER RELEASE OR WHEN TRYING TO BUCKLE UP. IT WOULD NO LONGER LATCH. UNDER 75K MILES ON THE CAR AND I AM ONLY DRIVER.

NHTSA complaint 11122192. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
CAR WILL NOT START UNLESS I USE A BATTERY CHARGER.

NHTSA complaint 11032828. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Camry Hybrid

Model year Complaints Recalls Deaths
2026 116 3
2021 8 1
2020 9 2
2019 11 2
2018 28 0
2015 15 0
2013 27 1
2012 55 1
2011 23 2
2010 10 2

Other 2014 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst