CSR

Toyota · NHTSA safety record

2011 Toyota Camry Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

23

Complaints

4

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2011 Toyota Camry Hybrid have filed 23 safety complaints with NHTSA between September 2013 and March 2025. The most complained-about system is the brakes, named in 6 of them (26%). The typical failure was reported at 60,150 miles, the median across the 20 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

EQUIPMENT:OTHER:LABELS

13V123000 · April 9, 2013

The defect
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
The risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
The remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 7,525 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

13V014000 · January 16, 2013

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
The risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
The remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Southeast Toyota Distributors, LLC · up to 3,235 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Brake Actuator malfunction

PE14001

Closed preliminary evaluation · opened January 23, 2014 · closed August 22, 2014

the brakes, the air brakes, the electric brakes, the hydraulic brakes

On June 25, 2014, Toyota initiated a Warranty Enhancement Program (ZE1) to extend warranty coverage for the brake actuator assembly and skid control ECU/brake pedal stroke sensor in certain MY 2007 to 2011 Toyota Camry hybrid vehicles. Toyota's program covers repairs related to two conditions:internal malfunctions of the Brake Actuator assembly; and overly sensitive monitoring logic for the Brake Pedal Stroke Sensor.Primary coverage provides warranty enhancement until November 30, 2015, with no mileage limitation.After the primary coverage period ends, secondary coverage is provided for 10 years or 150,000 miles from the date of first use, whichever occurs first.In addition, on July 10, 2014, Toyota initiated Limited Service Campaign E0U to replace the Brake Reservoir Tank in MY 2007 through 2011 Toyota Camry hybrid vehicles.The LSC will be available until June 30, 2017, and will only be available at an authorized Toyota dealer.ODI's analysis of failure data determined that the majority of records were related to the Brake Actuator condition, which appeared to be the causal component in 734 complaints/field reports and 864 warranty claims.The Brake Pedal Stroke Sensor (80 reports/189 claims) and Brake Reservoir Tank (91 reports/44 claims) conditions were identified in far fewer records.Analysis of the failure data indicate that each condition provides warning prior to any reduction in power assisted braking, with less than 10 percent of all reports and claims involving diagnostic codes or complaint narratives indicating increased braking effort or reduced brake effectiveness.In addition, most of the incidents in which reduced braking assist appears to have occurred involved operation in a reduced assist mode and not a sudden, complete loss of power assisted braking.ODI assessed reduced assist mode in a subjective driving evaluation which indicated that the brake system provided normal and harddeceleration capability with reasonable increases in pedal effort.Less than one percent of reports and claims analyzed by ODI included evidence indicating a complete loss of power assisted braking occurred and this mode requires operation for a significant period of time with multiple audible and visual warnings.Repair expense was cited in many of the complaints reviewed by ODI, especially those related to the Brake Actuator, which had repair costs exceeding $3,000 according to some complaints.High repair cost appears to have been a factor in the only crash identified by ODI for the fault conditions identified by Toyota, which involved a Brake Actuator failure that was diagnosed but the owner declined repair approximately eight months prior to the reported crash incident.This preliminary evaluation is closed.The closing of this investigation does not constitute a finding that a safety-related defect does not exist.For additional information regarding this investigation, including analysis of the Brake Actuator, Brake Pedal Stroke Sensor, and Brake Reservoir Tank fault conditions and failure experience, see Attachment A to this closing resume.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 23.

SERVICE BRAKES 6 26%
STRUCTURE 5 22%
VEHICLE SPEED CONTROL 3 13%
ENGINE 2 9%
STEERING 2 9%
VISIBILITY/WIPER 2 9%
EQUIPMENT 1 4%
EXTERIOR LIGHTING 1 4%
FUEL SYSTEM, GASOLINE 1 4%
LANE DEPARTURE 1 4%
POWER TRAIN 1 4%
SERVICE BRAKES, HYDRAULIC 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2015 at 5.

2013 2015 2025
2013 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · crash · 25,778 miles

I HAD PULLED INTO A PARKING SPACE, FOOT ON THE BRAKE, AND HAND ON SHIFT TO PUT IN PARK, WHEN SUDDEN ACCELERATION STARTED, AND COULD NOT BE STOPPED BY ME, MY FOOT WAS STILL ON THE BRAKE, THE CAR WAS HEADED TO GO THRU A LABORATORY WINDOW(PEOPLE INSIDE) I PRAYED NOT TO HIT THE BUILDING, THEN MY LEFT HAND TURNED THE STEERING WHEEL FAST TO THE LEFT, MISSED THE LAB, AND HIT THE CORNER OF A WALL.

NHTSA complaint 10716898. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 60,300 miles

VEHICLE 2 WAS STOPPED FOR ON COMING TRAFFIC TO MAKE A LEFT TURN. VEHICLE 1 (THE 2011 TOYOTA CAMRY HYBRID) DRIVER PRESSED THE BRAKE TO THE FLOOR TO MAKE A SUDDEN STOP. THE CAR DID NOT SEEM TO RESPOND TO THE BRAKING. THE TIRES DID NOT SKID, THE ABS BRAKES DID NOT ENGAGE AND THE CAR DID NOT SEEM TO SLOW DOWN SIGNIFICANTLY, BUT SEEMED TO GLIDE INTO THE REAR END OF VEHICLE 2. THE STOPPING DISTANCE OF 3 CAR LENGTHS AT 35 MPH SHOULD NOT HAVE RESULTED IN THIS TYPE OF COLLISION - VEHICLE 1 WAS TOTALED. *TR

NHTSA complaint 10683994. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 39,970 miles

THE BRAKES FAILED ON THIS CAR JANUARY 6, 2016, CAUSING ME TO COLLIDE WITH THE REAR END OF A TRUCK WHILE GOING ABOUT FIVE MILES PER HOUR. I WAS IN NORMAL TRAFFIC, ON A CITY STREET, COMING TO A SLOW STOP, AND AS I APPROACHED THE VEHICLE ABOUT 15 FEET IN FRONT OF ME, WAITING IN LINE FOR THE TURN LANE, I DEPRESSED THE BRAKE, WHICH WAS HARD AS A ROCK. HOWEVER, THE CAR WOULD NOT STOP; CONSEQUENTLY, I HIT THE OTHER VEHICLE. I WAS GOING SO SLOW THAT THE AIRBAGS DID NOT DEPLOY. FORTUNATELY NO ONE WAS HURT, ALTHOUGH MY VEHICLE SUSTAINED ABOUT $1200 IN DAMAGE. I BELIEVE THIS PROBLEM WAS CAUSED BY EITHER THE ABS BRAKE ACTUATOR OR THE BRAKE PEDAL STROKE SENSOR. HOWEVER, THE CAR WAS SEEN BY A TOYOTA

NHTSA complaint 10851274, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

80,417 miles

The contact owns a 2011 Toyota Camry Hybrid. The contact stated while driving 25 MPH, the ABS, vehicle stability control, brakes, and TPMS warning lights illuminated. The contact merged over to the side of the road and opened the Owner’s manual. The contact read that due to the warning lights being illuminated, the vehicle should not be driven. The contact drove the vehicle to the dealer, where the vehicle was diagnosed with, TPMS battery replacement, a leak inside of the accumulator, and a fractured actuator assembly failure. The vehicle was repaired for the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 80,417.

NHTSA complaint 11646810. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE
THE SUPPLIED JACK DOES NOT RAISE VEHICLE HIGH ENOUGH WHEN USED ON PAVEMENT AS INSTRUCTED BY MANUAL. DASH MOBILE DIRECTION GIVES UNSAFE DIRECTIONS AND THE WRONG WAY ON A ONE WAY STREET.

NHTSA complaint 11470397. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:SUN VISOR

98,100 miles

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD DROP DOWN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE HAD TO MANUALLY HOLD UP THE SUN VISOR WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE CAUSED HIS VISION TO BE OBSTRUCTED WHILE DRIVING. MODESTO TOYOTA (4513 MCHENRY AVE, MODESTO, CA 95356, (209) 529-2933) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC TEST BUT DECLINED TO DO SO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,100.

NHTSA complaint 11413968. Filed by an owner and not verified by NHTSA or by us.

ENGINE
1

NHTSA complaint 11299688. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
HI THE PROBLEM IS WITH THE DRIVER SIDE ARM REST WHICH IS CRACKED BECAUSE OF CHEAP PLASTIC AND IT FLEXING I THINK ITS DANGEROUS BECAUSE WHILE YOU DRIVING FOR LONG HOURS AND YOU NEED TO REST YOUR ARM ITS NOT RELAYABLE YOUR ARM DIPS IN THE HOLE INSTEAD OF COMFORT I HOPE IT EXPLAINS RITE

NHTSA complaint 11120720. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

85,000 miles

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY, WHICH MADE IT VERY DIFFICULT TO CLEAN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA AND PROVIDED CASE NUMBER: 1705190412. THE FAILURE MILEAGE WAS 85,000.

NHTSA complaint 10990545. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Camry Hybrid

Model year Complaints Recalls Deaths
2026 116 3
2021 8 1
2020 9 2
2019 11 2
2018 28 0
2015 15 0
2014 25 1
2013 27 1
2012 55 1
2010 10 2

Other 2011 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst